Lediga jobb MultiMind Bemanning AB i Solna

Se alla lediga jobb från MultiMind Bemanning AB i Solna. Genom att välja ett specifikt yrke kan du även välja att se alla lediga jobb i Solna som finns inom det yrket.

Digital Content Creator

Vi söker: Digital Communications Specialist För vår klient, ett stort företag inom energisektorn, söker vi en Digital Communications Specialist. Om rollen: Vår klient levererar något som varje hushåll behöver – elektricitet. Det innebär att den digitala kommunikationen måste vara tydlig, enkel och konkurrenskraftig, samtidigt som den bygger långsiktigt förtroende och lojalitet. Du börjar i ett team som fokuserar på nya kunder, med arbete över kanaler som... Visa mer
Vi söker: Digital Communications Specialist

För vår klient, ett stort företag inom energisektorn, söker vi en Digital Communications Specialist.

Om rollen:
Vår klient levererar något som varje hushåll behöver – elektricitet. Det innebär att den digitala kommunikationen måste vara tydlig, enkel och konkurrenskraftig, samtidigt som den bygger långsiktigt förtroende och lojalitet. Du börjar i ett team som fokuserar på nya kunder, med arbete över kanaler som webb, app, e-post och tryckt material. Du får också möjlighet att bidra till utvecklingen av marknadsföringsautomation och personlig kommunikation. Med tiden kan dina fokusområden utvecklas, vilket ger dig möjlighet att bredda dina färdigheter och utveckla din roll.

Vad vår klient erbjuder:

• En roll som kombinerar strategisk kommunikation med praktiskt utförande i en digitalt framåtlutad verksamhet.
• Ett team som värdesätter initiativ, ansvar och nya idéer.
• Tillgång till ett större nätverk av cirka 10 kommunikatörer som delar kunskap och erfarenheter över team.
• Möjligheter att växa, lära och påverka både digitala kampanjer och varumärkesupplevelsen.

Om dig:

• Nyfiken, affärsinriktad och anpassningsbar – kan arbeta självständigt eller i team.
• Erfaren av att leverera under press utan att kompromissa med kvalitet.
• Skicklig i att upprätthålla varumärkesriktlinjer och konsekvent tonalitet.
• Flytande i svenska och engelska, både i tal och skrift.

Kompetens & erfarenhet:

• CMS-erfarenhet (helst Episerver/Optimizely) i en försäljningsinriktad organisation.
• Erfarenhet av att skapa och optimera digitala kampanjer, nyhetsbrev och konverteringsflöden.
• Datadriven, med erfarenhet av analys, A/B-testning och optimering.
• Bekant med AI för innehållsproduktion, personalisering och agenter.
• Erfarenhet av projektledning i komplexa digitala kommunikationsmiljöer.
• Erfarenhet av agilt arbete.

Meriterande:

• UX-skrivning eller erfarenhet av nära samarbete med appteam.
• Erfarenhet av samarbete med byråer.

Intresserad? Ansök idag så kollar vi CV:n löpande. Visa mindre

Sustainability Officer to Samsung

We are currently looking for a Sustainability Officer to an exciting opportunity with our client Samsung! This is an one-year consultancy opportunity starting 1st of may. About the Company: Help Us Create What Can´t Be Done Everything we do at Samsung is driven by an unyielding passion for excellence – and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innov... Visa mer
We are currently looking for a Sustainability Officer to an exciting opportunity with our client Samsung! This is an one-year consultancy opportunity starting 1st of may.

About the Company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence – and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Sustainability Officer, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

About the role:

Why join our team?

At Samsung Electronics Nordic AB ("Samsung Nordic"), we are dedicated to advancing sustainability and corporate affairs in the Nordic region. As part of the Legal department, the Sustainability and Corporate Affairs team plays a key role in supporting Samsung´s sustainability initiatives across all product divisions.

In this role, you will join a dedicated and dynamic team that includes a Sustainability and Corporate Affairs Manager who leads the team, an Environmental Officer responsible for environmental reporting, and an external Public Affairs consultant. The role is a 12-month temporary position, covering parental leave, offering you the opportunity to contribute to impactful projects while gaining valuable experience in a global organization.

 

What will this role achieve?

As the Sustainability Officer, you will contribute to impactful initiatives by providing sustainability expertise for cross-divisional sales efforts, supporting marketing and communication activities, managing sustainability reporting, ensuring compliance with evolving legislation, and empowering internal teams. Your contributions will be pivotal in securing new business and fostering customer confidence in our sustainability leadership.

What will be your job scope and key deliverables?

In this role, you contribute to key sustainability efforts, including:

• Leading cross-divisional sales support: Provide sustainability expertise and documentation for tenders, customer requests, contract processes, and more.
• Supporting marketing and communication activities: Contribute to sustainability-related communications to e.g. customers, media, and internal stakeholders.
• Managing sustainability reporting: Project manage the creation of Samsung Nordic´s Sustainability report and take lead on other reporting activities, including quarterly GHG reports, Norwegian Transparency Act report, and external sustainability assessments (e.g. Ecovadis).
• Ensuring compliance with legislation: Monitor and analyze upcoming Nordic and EU sustainability-related legislation that affects Samsung business.
• Conducting sustainability trainings: Develop training materials and deliver presentations to internal teams.

About you:

What do we need for this role?

• Education: Higher academic qualification in environmental engineering, sustainability, business, marketing and communications, or an equivalent field.
• Experience: At least 2 years of practical experience in corporate sustainability, including areas such as environmental reporting and sales/marketing support. Experience in a global company is a plus.
• Skills: A proven track-record of leading projects successfully, excellent communication skills, proficiency in PowerPoint and Excel, experience in presenting, fluent in Swedish and English.
• Personal attributes: Motivated, eager to learn, and ready to acquire company-specific skills. Quality-focused, detail-oriented, flexible, and service-minded.

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives. Visa mindre

Marketing Coordinator & Web Producer!

Vår kund ERGO Försäkring Filial söker en Marketing Coordinator & Web Producer! Detta är ett konsultuppdrag initialt på 8 månader, med start i slutet av januari 2026. Om företaget: ERGO Försäkring Filial är en av Sveriges största försäkringsgivare för privat- och tjänsteresor, utlandsplacerad personal och bank- och kreditkort under produktvarumärket Europeiska ERV, samt hälso-/vårdförsäkringar under produktvarumärket DKV Hälsa. Vi tillhandahåller även spe... Visa mer
Vår kund ERGO Försäkring Filial söker en Marketing Coordinator & Web Producer! Detta är ett konsultuppdrag initialt på 8 månader, med start i slutet av januari 2026.

Om företaget:

ERGO Försäkring Filial är en av Sveriges största försäkringsgivare för privat- och tjänsteresor, utlandsplacerad personal och bank- och kreditkort under produktvarumärket Europeiska ERV, samt hälso-/vårdförsäkringar under produktvarumärket DKV Hälsa. Vi tillhandahåller även specialförsäkringar för klockor och smycken. Vi är en del av försäkringskoncernen ERGO Insurance Group, som i sin tur ägs av Munich Re, ett av världens ledande återförsäkringsbolag och riskbärare.

Om rollen:
Som Marketing Coordinator & Producer/Web Editor så ansvarar du för att underhålla och skapa struktur för att säkra SEO-anpassat innehåll och användarvänlighet på våra webbplatser i Sverige och Norge (ergo.se, erv.se, dkvhalsa.se, ergo.no) samt i hälsoappar. Operativ SEO och kravställning/övervakning av SEM ligger under ditt ansvarsområde och detta är något som du kommer hantera i nära samarbete med en extern byrå. Vidare innebär rollen att du planerar och skapar content samt annonser som du publicerar i sociala medier och andra kanaler. Du kommer även att vara involverad i och ansvara för andra marknadsaktiviteter, så som annonsering on- och offline samt nyhetsbrev.

Du kommer ha ett mycket nära samarbete med övriga kollegor i marknadsteamet, säljavdelningen, samt andra delar av organisationen, som exempelvis vår produkt- och operationsavdelningar. Du har även kontakt med externa mediekanaler, till exempel gällande native-artiklar, då en stor del av arbetet består av att skapa innehåll för att på olika sätt framhäva våra produkter, stödja vår försäljning och stärka vårt varumärke. Du förväntas kunna driva och genomföra mycket av dina arbetsuppgifter självständigt och det är därför viktigt att du kan ha ett visst strategiskt perspektiv, såväl som mer operativt och hands-on för att producera content, annonser och grafiskt material. Du förväntas även ha kunskap inom att testa och följa upp aktiviteter.

Rollen ställer krav på kompetens att kunna skapa och producera budskap gentemot olika typer av målgrupper, där det ofta gäller att balansera och prioritera kommunikationsbehov för bästa tänkbara ROI och samtidigt driva position för varumärket. Proaktivitet, helhetssyn med stort eget ansvar för marknadsaktiviteter, kombinerat med digital kunskap är självklara kompetenser du besitter.

Övergripande ansvarsområden och arbetsuppgifter

• Super-user och ansvarig för att underhålla och producera struktur och innehåll på våra webbplatser och appar
• Ansvarig för kommunikationsplanering och produktion av material för våra försäkringsprodukter i alla kanaler
• Ansvarig för att nyttja och tillgängliggöra ny funktionalitet som levereras av vårt utvecklingsteam på webbplatser och appar
• Ansvarig för SEO, både enskilt och i nära samråd med extern byrå
• Delaktig i SEM (kravställning och övervakning i nära samråd med extern byrå som hanterar kontot operativt)
• Ansvarig för företagets sociala medier-kanaler, både Community Management och annonsering
• Ansvarig i att ta fram influenser-content, Native-artiklar mm
• Arbete och support för marknadsavdelningens övriga kommunikativa uppgifter (internt/externt)
• Proaktiv omvärldsbevakning av vår bransch och konkurrenter
• Säkerställa att övriga delar av organisationen följer vår grafiska profil

Kompetenser och färdigheter:

• Minst 3 års arbetslivserfarenhet av liknande uppgifter på relevanta företag/organisationer
• Relevant eftergymnasial utbildning inom media, kommunikation eller marknadsföring
• Mycket god kommunikationsförmåga, primärt i skrift
• Självgående, idérik och proaktiv
• Kunna arbeta på både en strategisk och operativ nivå
• Mycket goda kunskaper inom publiceringsverktyg/CMS (extra meriterande med erfarenhet inom Optimizely/EpiServer samt Umbraco)
• Goda kunskaper av Adobe Creative Cloud, främst Photoshop, InDesign och Premiere Pro
• Goda kunskaper inom SEO (extra meriterande med certifikat)
• Erfarenhet av analysverktyg och grundläggande analyser inom exempelvis GA4
• Erfarenhet av arbete inom sociala medier, både community management och annonsering
• Flytande svenska och mycket god engelska i tal och skrift, då vi är ett internationellt bolag
• Känsla för design, färg och form
• Meriterande med kunskap av norska i skrift (både skapa content och korrekturläsa)
• Meriterande om du har kunskap inom EAA

Om dig:
Du är en kommunikativ lagspelare som är engagerad och noggrann. Du är självgående och besitter både bred och djup kunskap inom marknadsföring. Du tycker om att driva marknadskommunikation framåt och testar dina aktiviteter för att säkerställa gott resultat. Du är nyfiken på ny teknik och håller dig uppdaterad inom ditt område. Sist men inte minst är du en "doer" som får saker att hända på vår web, i våra appar och övriga kanaler ut mot våra målgrupper.

Tycker du det låter kul?
Då är det dags att söka nu och bli en del av marknadsteamet! Visa mindre

SAP Solution Architect (Logistic)

We are looking for an experienced SAP Solution Architect Logistics for our client. This is a full-time opportunity. Are you ready to take on a key role in a stable yet evolving industry? Our client has recently launched a group-wide program aimed at modernizing and harmonizing their working methods, including the implementation of a new ERP system. As an SAP Solution Architect (Logistics), you will be responsible for the overall SAP solutions within the ... Visa mer
We are looking for an experienced SAP Solution Architect Logistics for our client. This is a full-time opportunity.

Are you ready to take on a key role in a stable yet evolving industry? Our client has recently launched a group-wide program aimed at modernizing and harmonizing their working methods, including the implementation of a new ERP system.

As an SAP Solution Architect (Logistics), you will be responsible for the overall SAP solutions within the logistics stream, ensuring alignment with business objectives. This role involves close collaboration with internal business units, project teams, and external SAP implementation partners to secure successful implementation and integration of SAP solutions.

Your expertise in SAP S/4HANA modules within logistics and transport management is essential for managing complex SAP implementations. You bring a deep understanding of logistics processes and how they integrate with other business functions, ensuring seamless operations.

In this role, you will be responsible for:

• Developing and maintaining SAP end-to-end solutions for supply chain logistics
• Participating in both project implementation and maintenance organization
• Collaborating with internal staff, project teams, and external vendors to understand business requirements and processes
• Ensuring the solution architecture supports multiple regions and business units
• Documenting the solution architecture in line with given standards
• Understanding the current system landscape and integrations to support the transition
• Providing expertise and context for the client´s SAP solutions
• Supporting incident management and delivering solutions for technical issues
• Traveling as required by the role Visa mindre

Assistant Trade Analyst till Italian Trade Agency

Ansök    Jan 20    MultiMind Bemanning AB    Säljassistent
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett 1 månads konsultuppdrag på heltid från oktober ti... Visa mer
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett 1 månads konsultuppdrag på heltid från oktober till november 2024.

Om företaget

Italian Trade Agencey har som målsättning att främja affärsrelationerna mellan Italien och Sverige. De erbjuder tjänster i form av service och rådgivning till företag och organisationer. De kan hjälpa företag med att hitta partners, identifiera nya produkter och tjänster samt hjälpa till med etableringar.

Om tjänsten

Dina arbetsuppgifter som Assistant Trade Analyst kommer främst vara att arbeta med allmänt kontorsarbete och handläggning och se till att den dagliga administrationen löper på smidigt. Utöver det kommer du att ge administrativt stöd till chefer och andra medarbetare och ha kontinuerlig kontakt med externa leverantörer. Du kommer främst att arbeta från ljusa, fräscha och moderna lokaler i Solna - såklart med gott italienskt kaffe!

Dina huvudsakliga arbetsuppgifter kommer att vara:

• Stödja trade analysts vid Stockholmskontoret med att organisera marknadsföringsaktiviteter och mässor.
• Assistera i kontakten med svenska operatörer och italienska företag via telefon och e-post för att främja affärskontakter.
• Uppdatera listor över lokala ekonomiska aktörer.
• Samla in statistik om italiensk-svensk utrikeshandel.
• Skriva pressmeddelanden om viktiga ekonomiska händelser.
• Rapportera om de mest betydelsefulla produktionssektorerna.

Vem söker vi?

Till rollen som Assistant Trade Analyst söker vi framförallt dig som är en social och organiserad person som motiveras av att ha diversifierade arbetsuppgifter och att få jobba med människor.

• Tidigare erfarenhet av trade är meriterande.
• Flytande svenska och engelska.
• Goda kunskaper i italienska.
• God kännedom om Office-programmen och generellt god förmåga att använda olika applikationsprogram.
• Intresserad?

Om tjänsten låter intressant välkomnar vi din ansökan redan idag. Vi går igenom ansökningar löpande och tjänsten kan därför tillsättas innan ansökningstiden löpt ut. Visa mindre

Finnish-Speaking Sales Account Manager

Do you live in Stockholm and wish you could use your Finnish language skills at work? Are you passionate about cars and experienced in sales or customer service? If you are goal oriented and great at building client relationships, you could be the Account Manager we´re looking for! About the Company AUTO1 Group is Europe´s leading and fastest-growing marketplace for used cars. With a presence in more than 30 countries and over 6,000 employees worldwide,... Visa mer
Do you live in Stockholm and wish you could use your Finnish language skills at work? Are you passionate about cars and experienced in sales or customer service? If you are goal oriented and great at building client relationships, you could be the Account Manager we´re looking for!

About the Company

AUTO1 Group is Europe´s leading and fastest-growing marketplace for used cars. With a presence in more than 30 countries and over 6,000 employees worldwide, AUTO1 are transforming the way people buy and sell cars. Through the unique digital platform, they enable a transparent, secure, and efficient process for trading used cars.

About the Role

AUTO1 Group is strengthening collaboration within its Nordic sales teams and is now looking for Finnish-speaking colleagues to join the office in Stockholm.

As an Account Manager, the person in this role will:

• Drive daily car sales within your dealer portfolio.
• Identify and research new potential customers interested in AUTO1.com
• Reach out to prospects by phone to present and sell the company´s unique offering
• Provide advice and support to existing customers
• Stay updated on the automotive market and understand customer needs

The position will primarily focus on the Finnish market but also provide insight into broader Nordic activities. The new Account Manager will join a dynamic team of 35+ colleagues working together to drive innovation and success.
This is a full-time position with a fixed base salary plus commission.

About the Candidate

The ideal candidate enjoys building professional relationships and is eager to develop their skills. An interest in cars is required, but no deep expertise is necessary—curiosity and a willingness to learn are what matter most.

AUTO1 Group believes the candidate is:

• A confident communicator, especially on the phone
• Results-driven, flexible, and proactive
• An outgoing team player who thrives in a collaborative environment

Requirements:

• Fluency in Finnish and strong command of English (the corporate language)
• Experience in sales, customer service, or other people-focused roles is considered a plus

The company will provide all necessary training to ensure success in the role.

Sounds Interesting?
Candidates who are ready to be part of an exciting, international, and rapidly growing company are encouraged to apply today. Applications are reviewed on an ongoing basis, and the position may be filled before the deadline. Visa mindre

Assistant Trade Analyst till Italian Trade Agency

Ansök    Aug 20    MultiMind Bemanning AB    Säljassistent
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett konsultuppdrag på heltid från 25 Augusti fram ti... Visa mer
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig!

Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett konsultuppdrag på heltid från 25 Augusti fram till 31 Oktober med möjlighet till förlängning.

Om Företaget

Italian Trade Agency har som målsättning att främja affärsrelationerna mellan Italien och Sverige. De erbjuder tjänster i form av service och rådgivning till företag och organisationer. De kan hjälpa företag med att hitta partners, identifiera nya produkter och tjänster samt hjälpa till med etableringar.

Om Rollen

Dina arbetsuppgifter som Assistant Trade Analyst kommer främst vara att arbeta med allmänt kontorsarbete och handläggning och se till att den dagliga administrationen löper på smidigt. Utöver det kommer du att ge administrativt stöd till chefer och andra medarbetare och ha kontinuerlig kontakt med externa leverantörer. Du kommer främst att arbeta från ljusa, fräscha och moderna lokaler i Solna - såklart med gott italienskt kaffe!

Dina huvudsakliga arbetsuppgifter kommer att inkludera:

• Stödja Trade Analysts vid Stockholmskontoret med att organisera marknadsföringsaktiviteter och mässor.
• Hantera relationen med vår resebyrå för biljettutgivning och hotellbokning
• Assistera i kontakten med svenska operatörer och italienska företag via telefon och e-post för att främja affärskontakter.
• Uppdatera listor över lokala ekonomiska aktörer.
• Samla in statistik om italiensk-svensk utrikeshandel.
• Skriva pressmeddelanden om viktiga ekonomiska händelser.
• Rapportera om de mest betydelsefulla produktionssektorerna.

Din Profil

Till rollen som Assistant Trade Analyst söker vi framförallt dig som är en social och organiserad person som motiveras av att ha varierande arbetsuppgifter och att få jobba med människor.

• Tidigare erfarenhet av trade är meriterande.
• Flytande svenska och engelska.
• Goda kunskaper i italienska.
• God kännedom om Office-programmen och generellt god förmåga att använda olika applikationsprogram.

Intresserad?

Om tjänsten låter intressant välkomnar vi din ansökan redan idag. Vi går igenom ansökningar löpande och tjänsten kan därför tillsättas innan ansökningstiden löpt ut. Visa mindre

VD Assistent

Vill du arbeta nära företagsledningen och få en nyckelroll i en nordisk organisation som är mitt i en spännande tillväxtresa? Vi söker en Executive Assistant som kombinerar strategiskt stöd till VD med ansvar för en välfungerande kontorsmiljö. Här får du möjlighet att påverka, skapa struktur och bidra till både affärsutveckling och vardagsdrift - i en roll där ingen dag är den andra lik. Om företaget Företaget är en nordisk aktör inom digital marknadsföri... Visa mer
Vill du arbeta nära företagsledningen och få en nyckelroll i en nordisk organisation som är mitt i en spännande tillväxtresa? Vi söker en Executive Assistant som kombinerar strategiskt stöd till VD med ansvar för en välfungerande kontorsmiljö. Här får du möjlighet att påverka, skapa struktur och bidra till både affärsutveckling och vardagsdrift - i en roll där ingen dag är den andra lik.

Om företaget
Företaget är en nordisk aktör inom digital marknadsföring som hjälper små och medelstora företag att synas och växa online. Med verksamhet i flera länder och ett modernt kontor i Sverige är de i en spännande utvecklingsfas med många nya initiativ på gång.

Om rollen
Som Executive Assistant får du en central roll med nära samarbete med företagets VD och insyn i lednings- och affärsprocesser. Du blir länken mellan ledning, organisation och externa samarbetspartners och bidrar både strategiskt och operativt.
Rollen kombinerar VD-assistans och Office Management, där du ansvarar för att kontoret är välorganiserat, fungerar effektivt och håller budget. Arbetsuppgifterna är både planerade och mer ad hoc-baserade och kan inkludera:

• Kalenderhantering, mötesbokning och reseplanering
• Förberedelse av möten, presentationer och beslutsunderlag
• Deltagande i möten och protokollföring
• Projektledning och uppföljning av beslut
• Hantering av e-post och korrespondens
• Daglig kontorsdrift, inköp och budgetansvar
• Ad hoc-uppdrag på uppdrag av VD

Om dig
Vi söker dig som är prestigelös, ansvarstagande och proaktiv. Du arbetar självständigt, bygger goda relationer och trivs i en varierad vardag. Vi ser gärna att du har:

• Erfarenhet som Executive Assistant, Office Manager eller liknande roll på ledningsnivå
• Mycket god planerings- och organisationsförmåga
• Mycket goda kunskaper i svenska och engelska, både i tal och skrift
• God IT-vana (MS Office och gärna projektverktyg)
• Hög integritet, lojalitet och förmåga att inge förtroende
• Affärsförståelse och förmåga att se både detaljer och helhet

Intresserad?
Tjänsten är en tillsvidareanställning på heltid med start så snart som möjligt, med hänsyn till eventuell uppsägningstid. Skicka in din ansökan redan idag - urval sker löpande. Visa mindre

SAP Solution Architect (Logistic)

We are looking for an experienced SAP Solution Architect Logistics for our client. This is a full-time opportunity. Are you ready to take on a key role in a stable yet evolving industry? Our client has recently launched a group-wide program aimed at modernizing and harmonizing their working methods, including the implementation of a new ERP system. As an SAP Solution Architect (Logistics), you will be responsible for the overall SAP solutions within the ... Visa mer
We are looking for an experienced SAP Solution Architect Logistics for our client. This is a full-time opportunity.

Are you ready to take on a key role in a stable yet evolving industry? Our client has recently launched a group-wide program aimed at modernizing and harmonizing their working methods, including the implementation of a new ERP system.

As an SAP Solution Architect (Logistics), you will be responsible for the overall SAP solutions within the logistics stream, ensuring alignment with business objectives. This role involves close collaboration with internal business units, project teams, and external SAP implementation partners to secure successful implementation and integration of SAP solutions.

Your expertise in SAP S/4HANA modules within logistics and transport management is essential for managing complex SAP implementations. You bring a deep understanding of logistics processes and how they integrate with other business functions, ensuring seamless operations.

In this role, you will be responsible for:

• Developing and maintaining SAP end-to-end solutions for supply chain logistics
• Participating in both project implementation and maintenance organization
• Collaborating with internal staff, project teams, and external vendors to understand business requirements and processes
• Ensuring the solution architecture supports multiple regions and business units
• Documenting the solution architecture in line with given standards
• Understanding the current system landscape and integrations to support the transition
• Providing expertise and context for the client´s SAP solutions
• Supporting incident management and delivering solutions for technical issues
• Traveling as required by the role Visa mindre

In-Store Manager to P&G

Do you have a passion for retail execution and love being where the action happens - in store? Are you data-driven, proactive, and eager to make a real impact on how shoppers experience some of the world´s leading brands? We are looking for an In-Store Manager to join the P&G Nordic team in Stockholm. This is a full-time position on a 1-year fixed-term contract, starting as soon as possible. About the company Procter & Gamble (P&G) is one of the world´s ... Visa mer
Do you have a passion for retail execution and love being where the action happens - in store? Are you data-driven, proactive, and eager to make a real impact on how shoppers experience some of the world´s leading brands?
We are looking for an In-Store Manager to join the P&G Nordic team in Stockholm. This is a full-time position on a 1-year fixed-term contract, starting as soon as possible.

About the company

Procter & Gamble (P&G) is one of the world´s leading consumer goods companies, with a portfolio of iconic brands such as Gillette, Venus, Oral-B, and Head & Shoulders. Trusted by millions of consumers around the globe, P&G is known for its commitment to innovation, sustainability, and high-quality products that make everyday life better. The company fosters a performance-driven and inclusive culture where employees are encouraged to grow, lead, and make a meaningful impact. At P&G, personal development and business success go hand in hand.

About the role

In this exciting role, you will work with the Shave Care category (Venus & Gillette) across several key retailers in the Nordics. You´ll spend approximately 80% of your time in stores, implementing high-impact in-store activations and supporting our external sales force with expert coaching to ensure product availability and impactful merchandising.
The remaining 20% of your time will be dedicated to leading the Nordic in-store execution analysis, reporting insights to stakeholders and training our internal and external sales teams to elevate store performance and shopper experience.

You will gain valuable experience in:

• Personal leadership and ownership
• Retail execution and data analysis
• Relationship-building and stakeholder management
• Delivering excellence where it matters most - in-store

About you - What we are looking for

You are a driven and solution-oriented professional with a passion for retail and execution. You thrive in a dynamic environment and enjoy being hands-on in stores as well as diving into data. You are motivated by creating real impact at shelf and making the shopping experience better for consumers.

Qualifications required:

• Advanced skills in Microsoft Excel (required)
• Proficiency in Power BI (preferred)
• Fluency in Swedish and English is a must
• Experience in the Fast-Moving Consumer Goods (FMCG) industry is considered a strong advantage
• A background in retail, with hands-on experience in merchandising, shelf management, and product presentation (e.g. fronting), is considered a strong advantage

Key Accountabilities:

• Strong analytical mindset: able to work with large datasets, identify insights and drive decisions
• Proaktive and proven ability to take initiative, own responsibilities, and work independently
• A strong relationship builder with excellent collaboration skills
• Attention to detail and a passion for delivering exceptional execution
• Fast learner who can onboard quickly and handle multiple priorities
• Resilient and thrives under pressure and tight deadlines
• Excellent communication skills, both written and verbal

Interested?

If you´re looking to join a leading global company where your work has real in-store impact and you get to collaborate with both internal and external teams, then we´d love to hear from you! Visa mindre

SAP Technical Architect

We are looking for an experienced SAP Technical Architect for our client. This is a full-time opportunity. Are you ready to take on a strategic role in a stable yet forward-looking organization? Our client has recently initiated a group-wide transformation program aimed at modernizing and harmonizing business processes, including the implementation of a new ERP system. As an SAP Technical Architect, you will bring deep expertise in SAP RISE, SAP S/4HANA,... Visa mer
We are looking for an experienced SAP Technical Architect for our client. This is a full-time opportunity.

Are you ready to take on a strategic role in a stable yet forward-looking organization? Our client has recently initiated a group-wide transformation program aimed at modernizing and harmonizing business processes, including the implementation of a new ERP system.

As an SAP Technical Architect, you will bring deep expertise in SAP RISE, SAP S/4HANA, SAP BTP, and cloud technologies. You will be responsible for ensuring that technical solutions are secure, compliant, and seamlessly integrated with other enterprise systems.

We are seeking a highly skilled professional to join the Global IT Shared Applications team. You will lead the design and development of the SAP technical landscape and ensure all solutions align with overall business objectives. The role includes managing the technical architecture, guiding implementation, and collaborating with both internal and external stakeholders.

In this role, you will be responsible for:

• Developing and maintaining the overall SAP system architecture
• Guiding teams through technical challenges and enforcing best practices
• Overseeing deployment and integration of SAP solutions with other systems
• Ensuring smooth integration of SAP with other enterprise applications
• Collaborating closely with internal teams, project groups, and external vendors
• Evaluating integration feasibility and working with the Application Manager
• Documenting the solution architecture according to standards
• Understanding the current system landscape and supporting transition efforts
• Providing expertise and strategic input for the client´s SAP environment
• Traveling as required for the role Visa mindre

SAP Solution Architect (Logistic)

We are looking for an experienced SAP Solution Architect Logistics for our client. This is a full-time position starting as soon as possible. Are you ready to take on a key role in a stable yet evolving industry? Our client has recently launched a group-wide program aimed at modernizing and harmonizing their working methods, including the implementation of a new ERP system. As an SAP Solution Architect (Logistics), you will be responsible for the overall... Visa mer
We are looking for an experienced SAP Solution Architect Logistics for our client. This is a full-time position starting as soon as possible.

Are you ready to take on a key role in a stable yet evolving industry? Our client has recently launched a group-wide program aimed at modernizing and harmonizing their working methods, including the implementation of a new ERP system.

As an SAP Solution Architect (Logistics), you will be responsible for the overall SAP solutions within the logistics stream, ensuring alignment with business objectives. This role involves close collaboration with internal business units, project teams, and external SAP implementation partners to secure successful implementation and integration of SAP solutions.

Your expertise in SAP S/4HANA modules within logistics and transport management is essential for managing complex SAP implementations. You bring a deep understanding of logistics processes and how they integrate with other business functions, ensuring seamless operations.

In this role, you will be responsible for:

• Developing and maintaining SAP end-to-end solutions for supply chain logistics
• Participating in both project implementation and maintenance organization
• Collaborating with internal staff, project teams, and external vendors to understand business requirements and processes
• Ensuring the solution architecture supports multiple regions and business units
• Documenting the solution architecture in line with given standards
• Understanding the current system landscape and integrations to support the transition
• Providing expertise and context for the client´s SAP solutions
• Supporting incident management and delivering solutions for technical issues
• Traveling as required by the role Visa mindre

System Administrator to global tech company

We are currently looking for an experienced System Administrator for a 12-month full-time assignment, starting June 1st, 2025, and ending May 30th, 2026. This role will be based in Solna, Stockholm, and follows a hybrid work model (mix of on-site and remote). You will be working directly with our client, contributing to the delivery of robust and scalable systems infrastructure. About the role: As a System Administrator, you´ll play a critical role in ... Visa mer
We are currently looking for an experienced System Administrator for a 12-month full-time assignment, starting June 1st, 2025, and ending May 30th, 2026. This role will be based in Solna, Stockholm, and follows a hybrid work model (mix of on-site and remote). You will be working directly with our client, contributing to the delivery of robust and scalable systems infrastructure.



About the role:

As a System Administrator, you´ll play a critical role in maintaining and enhancing system reliability, contributing to high availability solutions, and supporting both operational and project-based work. You´ll be expected to bring strong UNIX/Linux expertise, scripting ability, and a proactive mindset to solve complex issues and automate recurring tasks.

This position is ideal for someone who thrives in a collaborative setting, is comfortable working flexible hours (including occasional nights and weekends), and is eager to contribute to the development of robust infrastructure and support practices. If you´re a problem-solver with a drive for innovation and a solid background in systems administration, we encourage you to apply.



Key Responsibilities:

• Provide advanced UNIX/Linux support (OEL, Linux)
• Perform virtual server builds (Linux/Oracle)
• Participate in high availability system design and configuration
• Manage multiple project tasks and deadlines effectively
• Take part in Change and Incident Management processes
• Handle on-call duties and troubleshoot critical issues
• Develop automation scripts using Shell/Perl
• Assist team members with technical issues and contribute to knowledge sharing
• Work with RHCS clusters and multi-pathing software
• Actively engage in technical discussions and community meetings



Preferred Qualifications and Experience:

• 4+ years of UNIX/Linux system support experience
• RHCE/OEL certification is a strong advantage
• Solid understanding of SAN/storage redundancy
• Knowledge of Windows and VMware is beneficial
• Strong communication skills in both verbal and written English
• Ability to work flexible hours, including some nights and weekends
• Self-motivated and able to take initiative in solving problems proactively
• Comfortable working both independently and in a team environment



Sounds interesting?
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

SAP Technical Architect

We are looking for an experienced and knowledgeable SAP Technical Architect for our client. This is a full-time position starting as soon as possible. Are you ready to take on a strategic role in a stable yet forward-looking organization? Our client has recently initiated a group-wide transformation program aimed at modernizing and harmonizing business processes, including the implementation of a new ERP system. As an SAP Technical Architect, you will br... Visa mer
We are looking for an experienced and knowledgeable SAP Technical Architect for our client. This is a full-time position starting as soon as possible.

Are you ready to take on a strategic role in a stable yet forward-looking organization? Our client has recently initiated a group-wide transformation program aimed at modernizing and harmonizing business processes, including the implementation of a new ERP system.

As an SAP Technical Architect, you will bring deep expertise in SAP RISE, SAP S/4HANA, SAP BTP, and cloud technologies. You will be responsible for ensuring that technical solutions are secure, compliant, and seamlessly integrated with other enterprise systems.

We are seeking a highly skilled professional to join the Global IT Shared Applications team. You will lead the design and development of the SAP technical landscape and ensure all solutions align with overall business objectives. The role includes managing the technical architecture, guiding implementation, and collaborating with both internal and external stakeholders.

In this role, you will be responsible for:

• Developing and maintaining the overall SAP system architecture
• Guiding teams through technical challenges and enforcing best practices
• Overseeing deployment and integration of SAP solutions with other systems
• Ensuring smooth integration of SAP with other enterprise applications
• Collaborating closely with internal teams, project groups, and external vendors
• Evaluating integration feasibility and working with the Application Manager
• Documenting the solution architecture according to standards
• Understanding the current system landscape and supporting transition efforts
• Providing expertise and strategic input for the client´s SAP environment
• Traveling as required for the role Visa mindre

System Administrator to global tech company

We are currently looking for an experienced System Administrator for a 12-month full-time assignment, starting June 1st, 2025, and ending May 30th, 2026. This role will be based in Solna, Stockholm, and follows a hybrid work model (mix of on-site and remote). You will be working directly with our client, contributing to the delivery of robust and scalable systems infrastructure.   About the role: As a System Administrator, you´ll play a critical role in... Visa mer
We are currently looking for an experienced System Administrator for a 12-month full-time assignment, starting June 1st, 2025, and ending May 30th, 2026. This role will be based in Solna, Stockholm, and follows a hybrid work model (mix of on-site and remote). You will be working directly with our client, contributing to the delivery of robust and scalable systems infrastructure.

 

About the role:

As a System Administrator, you´ll play a critical role in maintaining and enhancing system reliability, contributing to high availability solutions, and supporting both operational and project-based work. You´ll be expected to bring strong UNIX/Linux expertise, scripting ability, and a proactive mindset to solve complex issues and automate recurring tasks.

This position is ideal for someone who thrives in a collaborative setting, is comfortable working flexible hours (including occasional nights and weekends), and is eager to contribute to the development of robust infrastructure and support practices. If you´re a problem-solver with a drive for innovation and a solid background in systems administration, we encourage you to apply.

 

Key Responsibilities:

• Provide advanced UNIX/Linux support (OEL, Linux)
• Perform virtual server builds (Linux/Oracle)
• Participate in high availability system design and configuration
• Manage multiple project tasks and deadlines effectively
• Take part in Change and Incident Management processes
• Handle on-call duties and troubleshoot critical issues
• Develop automation scripts using Shell/Perl
• Assist team members with technical issues and contribute to knowledge sharing
• Work with RHCS clusters and multi-pathing software
• Actively engage in technical discussions and community meetings

 

Preferred Qualifications and Experience:

• 4+ years of UNIX/Linux system support experience
• RHCE/OEL certification is a strong advantage
• Solid understanding of SAN/storage redundancy
• Knowledge of Windows and VMware is beneficial
• Strong communication skills in both verbal and written English
• Ability to work flexible hours, including some nights and weekends
• Self-motivated and able to take initiative in solving problems proactively
• Comfortable working both independently and in a team environment

 

Sounds interesting?
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Market Quality Operation Specialist – Ice Cream Nordics

Ansök    Maj 30    MultiMind Bemanning AB    Forskningschef
MultiMind is now looking for a Market Quality Operation Specialist to join our client´s Ice Cream division, supporting some of the world´s most iconic brands – Magnum, Ben & Jerry´s and Wall´s. This is a consulting assignment starting in mid-June, lasting approximately 7–8 months. The position will play a key role in ensuring product quality and consumer safety across the Nordic markets, with a focus on complaint handling, transport assessments, regulator... Visa mer
MultiMind is now looking for a Market Quality Operation Specialist to join our client´s Ice Cream division, supporting some of the world´s most iconic brands – Magnum, Ben & Jerry´s and Wall´s.

This is a consulting assignment starting in mid-June, lasting approximately 7–8 months. The position will play a key role in ensuring product quality and consumer safety across the Nordic markets, with a focus on complaint handling, transport assessments, regulatory interaction, and warehouse quality assurance. The role is based in Sweden, and includes occasional travel to warehouse sites within the country.

About the Ice Cream Business
Our client´s Ice Cream division is the world´s largest ice cream company, with more than 100 years of experience and a portfolio that includes some of the most recognized and beloved brands globally. With operations in over 60 countries, the division generated €7.9 billion in turnover in 2023 and is part of the fast-growing €1 trillion global snacking and refreshment industry.

In 2025, the Ice Cream business is preparing to operate as a standalone company, with an official separation from Unilever planned for November. As part of this transition, the company is investing in strengthening its organization to fully unlock its growth potential as an independent global leader in ice cream.

Main Responsibilities

• Monitor and investigate consumer and customer complaints, performing root cause analysis and coordinating with relevant teams.
• Assess product quality in cases of temperature-related transport issues and provide guidance on further stock handling.
• Manage product blocking and release processes for warehouse stock in the Nordics.
• Ensure compliance with warehouse and transportation quality standards, including self-assessments.
• Support local incident investigations and communicate with authorities when required.
• Collaborate with R&D, Regulatory, Legal, Logistics and other cross-functional teams to ensure consistent quality outcomes.
• Approach tasks with curiosity and analytical thinking, acting as a problem-solver and investigator in quality-related matters.

Candidate Profile

• Solid experience in Quality Assurance or R&D, preferably within the food industry (but not required).
• Familiarity with relevant standards and regulations (e.g., HACCP, FSSC22000, labeling compliance) is a plus.
• Strong interpersonal and communication skills with the ability to work cross-functionally and independently.
• Fluency in English is required; local languages are a bonus.
• A structured, mature, and resilient personality with the ability to manage responsibility from day one.
• Comfortable with occasional domestic travel to warehouse sites in Sweden.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Accounting Manager to Samsung

Ansök    Maj 27    MultiMind Bemanning AB    Revisor
We are currently looking for an Accounting Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period. About the company: Help Us Create What Can´t Be Done Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced globa... Visa mer
We are currently looking for an Accounting Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period.

About the company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

Purpose of the job:

Responsible for the day-to-day running of the Accounting and Financial Controlling team.

Position of the organisation:

President

CFO

Finance Director

Accounting Manager

Key accountabilities:

• Lead and monitor accounting and financial controlling team to ensure that SENA´s financial resources are managed in accordance with best practices related internal control consisting of:
• Responsibility for delivery of reliable financial reporting: overseeing end-to-end accounting operations, financial analysis and balance sheet reconciliations to comply with external and internal accounting principles
• Compliance in terms with all relevant regulations, laws, Samsung Global Policies and Procedures (GPPM), SEGAM, IFRS etc
• Efficiency: looking to make improvements to procedures and controls, digitalize, automize and other measures to improve efficiency in completing work duties
• Back-up for tax manager

Job scope:

• Overall responsibility for accounting and financial controlling team
• Responsible to secure timely month-end closing (Income statement and Balance Sheet)
• Responsible for securing timely weekly, monthly, quarterly and annual internal reporting requests (IFRS)
• Responsible for securing correct external statutory reporting according to Swedish GAAP (K3 etc)
• Responsible to secure balance sheet reconciliations are performed according to external and internal accounting principles
• Compliance: Ensure that the company complies with external laws/rules/regulations and external and internal policies for accounting
• Monitoring and planning of the company´s different levels of overhead costs (General Expenses)
• Secure timely reporting of various types of ad-hoc analysis requests from HQ, EHQ and top management
• Drive the continuous improvement of end-to-end accounting practices.
• Budgeting and forecasting
• Managing an end-to-end audit process of current systems – while acting as the first point of contact for external auditors.
• Continually identify risks to delivery, propose solutions where necessary and effectively manage stakeholder expectations throughout.
• Internal Control: Identify risk areas and set up procedures to strengthen internal control.
• Back-up for tax manager in various tax matters
• Various adhoc tasks within the area of responsibility

Overall:

• Lead and develop the Accounting Team: leading, supervising, supporting, competency evaluating, setting and reviewing annual goals, etc.
• Drive the development of more efficient routines and work of the different areas in the team
• Initiate and participate in various projects when required
• Overlook the Outsourced Shared Service Center in Bucharest.
• Projects and collaboration within the European and Global Organization.

Liaisons:

• CFO
• Finance Director
• Managers within finance department (tax, AP, AR, Audit&Risk;, Procurement, Credit)
• People within the Business Control team
• HR
• Team Members

Dimensions:

Responsible for staff of 5 individuals

About you:

Qualifications required:

Academic degree in Business Administration, Accounting and finance

Experience:

• Min 5-10 years of work experience as Finance Manager
• Strong technical accounting knowledge
• Internal Control incl process and risk assessment competence
• Ability to delegate and manage the work of others
• Produced budgets up to multi-millions
• Experience running annual audit
• People leadership: Finance Manager
• Global company and used to different reporting lines to EHQ, HQ etc
• Tax competence on finance manager level to be able to be back-up for tax manager

Skills and attributes:

• Fluency in English – written and oral
• High integrity
• Diligence
• Structured and quality-minded
• Passion for leadership and coaching

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Customer Service Agent till Webbhallen

Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vi söker en person som kan börja ASAP och jobba under sommaren. Arbetsbeskrivning: Som Kundservicemedarbetare kommer du att ansvara för: • Att ge högkvalitativ kundservice via telefon och e-post  • Att svara på och lösa re... Visa mer
Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vi söker en person som kan börja ASAP och jobba under sommaren.

Arbetsbeskrivning:
Som Kundservicemedarbetare kommer du att ansvara för:

• Att ge högkvalitativ kundservice via telefon och e-post 
• Att svara på och lösa relativt avancerade IT- och tekniska frågor
• Att vägleda och assistera kunder med deras frågor och problem
• Att använda din kunskap inom gaming- och elektronikindustrin för att effektivt stödja våra kunder

Krav:

• Passion för gaming och teknik.
• Erfarenhet eller starkt intresse för att bygga datorer.
• Flytande i svenska och engelska.
• Starka kommunikationsfärdigheter och förmåga att ge empatisk kundservice

Meriterande:

• Tidigare erfarenhet inom kundservice eller teknisk support 
• En bakgrund inom datavetenskap 

Du som person:
Vi söker en entusiastisk och tekniskt kunnig individ som vill ansluta sig till Webbhallens team som Kundservicemedarbetare. Den ideala kandidaten är en PC-entusiast som tycker om att bygga sina egna datorer som en hobby. Webbhallen värdesätter ödmjukhet, vänlighet och empati hos sina medarbetare.

Varför ska du ansluta dig till Webbhallen?
Bli en del av ett dynamiskt team med starkt fokus på teknik och gaming. Här får du möjlighet att arbeta i en stödjande och samarbetsinriktad miljö, med likasinnade individer som delar din passion för gaming och teknik.

Intresserad?
Känns detta intressant? Då vill vi gärna höra från dig så snart som möjligt! Notera att tjänsten kan komma att tillsättas innan senaste ansökningsdatum. Visa mindre

SAP SD Specialist to Samsung

We are currently looking for a SAP SD Specialist  to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible. About the company: Help Us Create What Can´t Be Done Everything we do at Samsung is driven by an unyielding passion for excellence and an unfaltering commitment to developing the best products and services on the market. In today´s fast-paced global economy, change is constant and innovatio... Visa mer
We are currently looking for a SAP SD Specialist  to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible.

About the company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence and an unfaltering commitment to developing the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As an SAP SD/LE Specialist, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Why join our team? / A message from our team!

If you are interested in SAP SD/LE and want to join a team that supports it, there are several compelling reasons why you should consider joining this team:

Opportunity to work with cutting-edge technology

We offer an exciting opportunity to work with cutting-edge SAP technology in a dynamic and fast-paced environment. As part of our team, you´ll be at the forefront of digital transformation, leveraging SAP SD/LE solutions integrated with EDI to optimize supply chain, Online Store, and logistics operations.

We continuously invest in the latest advancements in AI, automation, and cloud-based solutions, giving you the chance to expand your expertise and stay ahead in the industry. If you´re passionate about technology and eager to work on innovative projects that drive real business impact, this is the perfect place for you!

Collaborative and supportive team culture

This team is dedicated to delivering high-quality solutions and services to internal or external customers. The team members work closely together, sharing knowledge and expertise to ensure that each project is a success. By joining this team, you will be part of a collaborative and supportive culture that values teamwork and professional development.

Opportunity for growth and advancement

As a member of this team, you will have the opportunity to grow and advance your career.

The team offers training and development programs to help you enhance your skills and expand your knowledge. Additionally, as the team continues to grow, there may be opportunities for leadership and management roles.

What will this role achieve?

As an SAP SD/LE specialist, you will play a critical role in enhancing our order-to-cash, E-commerce, and logistics processes.

What will be the job scope & key deliverables?

• Enhancing EDI Integration – Improve data accuracy and automation through seamless Electronic Data Interchange (EDI) with vendors and third-party logistics providers.
• Supporting Digital Transformation – Contribute to SAP process automation and new system integrations to enhance business performance.
• Supporting E-Commerce Systems – Integrate and optimize SAP SD/LE with our e-commerce platforms to ensure smooth order fulfillment, inventory synchronization, and real-time transaction processing.(Cowork with Finance and E-commerce team)
• Enabling Business Growth – Optimize SAP solutions to improve scalability, flexibility, and operational effectiveness, directly impacting revenue and customer satisfaction.

About you:

What do we need for this role?

• At least 5 years of experience in similar roles.
• Strong functional knowledge of Sales and Distribution (SD) and Logistics Execution (LE) modules, including configuration and troubleshooting.
• EDI knowledge – Hands-on experience with Electronic Data Interchange (EDI) integration, mapping, and troubleshooting transactions with customers and suppliers.
• E-Commerce support Experience – Understanding of SAP´s role in B2B/B2C e-commerce platforms, order fulfillment, and inventory synchronization.
• SAP S/4HANA Knowledge (Preferred) – Experience in SAP S/4HANA migration or implementation is a plus.
• Process Improvement Mindset – Ability to analyze business needs, identify process gaps, and implement SAP solutions that enhance efficiency.
• Technical Skills – Familiarity with IDOCs, ABAP debugging, and middleware integrations is beneficial.
• Collaboration & Communication – Ability to work closely with cross-functional teams, business users, and external partners to drive successful SAP implementations and improvements.
• Problem-Solving Ability – A proactive approach to troubleshooting and resolving issues in a fast-paced environment.
• Excellent English skills, Swedish is optional

Samsung is a dynamic company in a fast-moving industry with many opportunities to grow and develop! To enjoy working with us, you must appreciate tempo, change, and taking initiative.

Interested: 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Test Manager to ERP Transformation Program

We are currently seeking a Test Manager for an ERP Transformation Program. This is a consultancy opportunity during the period May 2025 – April 2026, with potential extension beyond. Background: Our client, a company within the process industry, is undergoing a major strategic transition to a new Enterprise Resource Planning (ERP) system based on SAP S/4HANA.  The Test Manager will drive the overall testing strategy, planning, and execution - with a part... Visa mer
We are currently seeking a Test Manager for an ERP Transformation Program. This is a consultancy opportunity during the period May 2025 – April 2026, with potential extension beyond.

Background:
Our client, a company within the process industry, is undergoing a major strategic transition to a new Enterprise Resource Planning (ERP) system based on SAP S/4HANA. 

The Test Manager will drive the overall testing strategy, planning, and execution - with a particular focus on the User Acceptance Test (UAT). You will also take an active role in enhancing the testing methodology and contributing to the program´s strategic success in the test area.

Key Responsibilities:

Strategic Test Management:

• Maintain and evolve the ERP program´s test strategy in alignment with the organization´s transition to SAP S/4HANA.
• Tailor methodologies for both purchased and custom-built systems to ensure comprehensive testing coverage.

 Process Improvement and Maturity Development:

• Assess the current testing framework and identify maturity gaps.
• Drive the implementation of best practices and establish testing standards.

Project Management:

• Oversee all testing phases of the SAP S/4HANA program, ensuring testing activities are structured and aligned with the program timeline.
• Take primary responsibility for the successful execution of the User Acceptance Testing phase.
• Manage testing-related resources, timelines, and deliverables.

Team Leadership and Management:

• Lead and support the testing team, including upskilling and coaching team members where needed.
• Foster a mindset of continuous improvement and quality assurance.

Stakeholder Engagement and Communication:

• Act as the main point of contact between the testing function and internal/external stakeholders.
• Ensure clear and consistent communication of test plans, progress, and outcomes.

Technology and Tools:

• Leverage tools compatible with SAP S/4HANA and other core systems.
• Stay updated on industry trends and technological developments within test management and SAP.

Required Skills and Qualifications:

Educational Background:

• Relevant academic degree (Bachelor´s or Master´s preferred).

Professional Experience:

• 10+ years of experience in test management roles.
• Background in ERP implementations, with a strong focus on SAP S/4HANA.
• Familiarity with both standard and custom-built IT systems and their integration points.
• Proven ability to develop fit-for-purpose methods and adapt frameworks.
• Solid experience with SAP Solution Manager and Focused Build.
• Industry experience from process or manufacturing sectors is an advantage.
• Fluency in English and Swedish, both written and spoken.

Soft Skills:

• Excellent leadership and stakeholder engagement abilities.
• Strong communication skills across technical and business domains.
• Analytical and hands-on problem-solving mindset with a strategic mindset

Interested:
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Nordisk Payroll Specialist till Unilever (50%)

Ansök    Apr 1    MultiMind Bemanning AB    HR-assistent
Unilever söker en skicklig Payroll Specialist för ett deltidsuppdrag på 50% med start omgående och till årets slut. Du kommer att spela en nyckelroll i ett stort transformationsprojekt där Unilevers glassenhet ska bli ett eget bolag. Rollen passar dig som trivs med att ta ett självständigt ansvar och driva arbetet framåt – både operativt och projektmässigt. Om rollen Som Nordisk Payroll Specialist får du ett stort eget ansvar i att leda och genomföra arbe... Visa mer
Unilever söker en skicklig Payroll Specialist för ett deltidsuppdrag på 50% med start omgående och till årets slut. Du kommer att spela en nyckelroll i ett stort transformationsprojekt där Unilevers glassenhet ska bli ett eget bolag. Rollen passar dig som trivs med att ta ett självständigt ansvar och driva arbetet framåt – både operativt och projektmässigt.

Om rollen
Som Nordisk Payroll Specialist får du ett stort eget ansvar i att leda och genomföra arbetsuppgifter inom både payroll och projektstöd. Du blir en del av det regionala implementationsteamet, men driver självständigt processer i nära dialog med interna funktioner som HR, Finance, Time & Attendance och Integration samt externa payroll-leverantörer. Rollen kräver initiativförmåga, struktur och trygghet i att arbeta självständigt i en komplex, internationell miljö.

Exempel på ansvarsområden:

• Självständigt driva och koordinera landspecifika payroll-aktiviteter inom projektet
• Samla in krav och policies, samt dokumentera och kommunicera dessa vidare
• Genomföra tester och parallellkörningar inför systemimplementation
• Säkerställa readiness inför go-live samt stötta under hypercare-perioden
• Skapa dokumentation och material för knowledge transfer
• Hantera lokala förmåner (t.ex. meal vouchers, pension, ad hoc-benefits)
• Utföra Workday-ändringar och agera kontaktperson mot lokala chefer
• Tillhandahålla audit data och bidra till compliance-arbete
• Samarbeta med Payroll Hub-teamet kring end-to-end payroll delivery
• Hantera frågor från anställda relaterade till payroll

Kvalifikationer:

• Några års erfarenhet av arbete inom payroll, gärna i nordisk kontext
• God förståelse för landspecifik payroll-lagstiftning och compliance
• Goda kunskaper i Excel
• Erfarenhet av globala payroll vendors och HR-system som Workday
• Tidigare erfarenhet från transformationsprojekt eller systemimplementation är meriterande
• Du arbetar strukturerat och driver ditt arbete självständigt från start till mål
• Van vid att samordna flera intressenter i en internationell miljö
• Flytande engelska i tal och skrift; nordiskt språk är ett plus

Detta är en unik möjlighet för dig som vill ta ägandeskap i ett högprioriterat projekt hos Unilever – ett världsledande bolag med stark närvaro i Norden.

Intresserad av rollen?

Skicka in din ansökan så snart som möjligt! Vi hanterar urvalet löpande och tjänsten kan tillsättas innan sista ansökningsdag. Visa mindre

Business Cutover and Data Lead (F2C)

Ansök    Apr 2    MultiMind Bemanning AB    Administratör
We are currently seeking a Business Cutover and Data Lead – Finance to Cash (F2C). This is a consultancy opportunity during the period April 2025 – December 2025, with potential extension beyond. Background: A leading company in the paper and pulp industry is embarking on a strategic transition to a new Enterprise Resource Planning (ERP) system (SAP). The aim is to optimize business processes, improve cross-departmental information flow, and enhan... Visa mer
We are currently seeking a Business Cutover and Data Lead – Finance to Cash (F2C). This is a consultancy opportunity during the period April 2025 – December 2025, with potential extension beyond.

Background:
A leading company in the paper and pulp industry is embarking on a strategic transition to a new Enterprise Resource Planning (ERP) system (SAP). The aim is to optimize business processes, improve cross-departmental information flow, and enhance data management capabilities.

To strengthen the team, we are now looking for a Business Cutover and Data Lead for the Finance to Cash (F2C) workstream.

Role Overview:

Lead the cutover planning and execution of finance-related business activities:

• Establish and structure detailed planning and progress monitoring to ensure activities are documented and agreed upon with stakeholders for a smooth execution.
• Focus on company-specific activities to ensure a successful business go-live for the pilot mill and support the development of a business continuity plan.
• Assist during the hyper care period post-implementation.
• Work closely with the deployment team, program management, and implementation partner.

Act as business data lead in F2C:

• Coordinate all project activities related to finance-relevant data in collaboration with business process leads, global process owners, and the data enablement team.
• Ensure efficient data mapping, extraction, enrichment, and cleansing between legacy systems and SAP.
• Provide mock load data for testing.
• Design processes for master data management (MDM) within finance.
• Contribute to governance and organization for MDM.

Key Responsibilities:

• Provide leadership and drive to ensure deliverables within the deployment and business data area.
• Report to the F2C workstream lead.

Required Skills and Qualifications:

• Degree in Business Administration, Finance, Computer Science, Information Technology, or a related field.
• Deep SAP knowledge in finance is essential; experience in sales and supply chain is a plus.
• Proven experience in financial master data management.
• Experience in SAP implementation programs and understanding of organizational challenges.
• Expertise in planning and executing cutovers for implementation projects or rollouts.
• Ability to work at both strategic and detailed levels.
• Experience with project planning and methodologies.
• Proficiency in Jira and Solution Manager.
• Experience in ETL tools is beneficial.
• Industry experience in pulp and paper is a bonus.

Soft Skills:
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills for working with both technical and non-technical stakeholders.
• Strategic problem-solving mindset.
• Ability to take responsibility and drive tasks to completion.

Language Requirements:
• English (primary)
• Swedish (secondary)

Application:
Are you the one we are looking for? We look forward to receiving your application. Submit your application today, as we process applications on an ongoing basis and the position may be filled before the application deadline. Visa mindre

Communication Consultant till Globalt Transformationsprogram!

En av våra kunder inom industrisektorn söker nu en Communication Consultant till ett omfattande, koncernövergripande transformationsprogram. Uppdraget startar den 5 maj 2025, pågår initialt i 12 månader med möjlighet till förlängning, och omfattar 32 timmar per vecka. Du kommer att spela en nyckelroll i ett förändringsarbete som syftar till att harmonisera arbetssätt och implementera ett nytt globalt ERP-system. Om rollen Kunden befinner sig i ett omfatta... Visa mer
En av våra kunder inom industrisektorn söker nu en Communication Consultant till ett omfattande, koncernövergripande transformationsprogram. Uppdraget startar den 5 maj 2025, pågår initialt i 12 månader med möjlighet till förlängning, och omfattar 32 timmar per vecka. Du kommer att spela en nyckelroll i ett förändringsarbete som syftar till att harmonisera arbetssätt och implementera ett nytt globalt ERP-system.

Om rollen
Kunden befinner sig i ett omfattande förändringsarbete där system, processer och arbetssätt ska moderniseras och samordnas i hela organisationen. Som Communication Consultant kommer du att arbeta nära programmets Communications Lead och vara en del av Business Change-teamet. Ditt uppdrag är att stödja både programmet och verksamheten genom tydlig, målgruppsanpassad kommunikation som skapar förståelse och engagemang i förändringen.

Du kommer att arbeta både strategiskt och operativt, med stort eget ansvar för att planera och genomföra kommunikationsinsatser. Rollen kräver erfarenhet från change communication i komplexa miljöer – gärna inom större transformationsprogram eller ERP-implementationer.

Exempel på arbetsuppgifter:

• Stötta projektteam och chefer i att kommunicera effektivt under förändring
• Planera och leda kommunikationsaktiviteter för att uppnå önskad effekt
• Omvandla komplex information till tydliga budskap för olika målgrupper
• Skapa PowerPoint-presentationer och nyhetsartiklar
• Vara redaktör för ett internt newsletter (varannan månad)
• Säkerställa att SharePoint-sidor är informativa och uppdaterade

Kravprofil:

• Minst 10 års erfarenhet som kommunikationskonsult eller kommunikationsspecialist
• Gedigen erfarenhet av change communication i projekt med stor organisatorisk påverkan
• Erfarenhet av att stötta chefer i kommunikation genom förändring
• Erfarenhet från projektteam, gärna inom affärstransformation eller ERP-implementationer
• Van att skriva och redigera artiklar och projektinformation
• Mycket god vana av att arbeta i SharePoint
• Mycket goda kunskaper i MS Office, särskilt PowerPoint
• Flytande svenska och engelska, både i tal och skrift

Omfattning och placering:
Uppdraget omfattar 32 timmar per vecka och utförs som hybridarbete. Kunden har sitt huvudkontor i Solna, där fysisk närvaro minst två dagar i veckan förväntas. Viss resor till andra kontor inom Sverige kan förekomma.

Intresserad av rollen?

Skicka in din ansökan så snart som möjligt! Vi hanterar urvalet löpande och tjänsten kan tillsättas innan sista ansökningsdag. Visa mindre

Accounting Manager to Samsung

Ansök    Mar 18    MultiMind Bemanning AB    Revisor
We are currently looking for an Accounting Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period. About the company: Help Us Create What Can´t Be Done Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced globa... Visa mer
We are currently looking for an Accounting Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period.

About the company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

Purpose of the job:

Responsible for the day-to-day running of the Accounting and Financial Controlling team.

Position of the organisation:

President

CFO

Finance Director

Accounting Manager

Key accountabilities:

• Lead and monitor accounting and financial controlling team to ensure that SENA´s financial resources are managed in accordance with best practices related internal control consisting of:
• Responsibility for delivery of reliable financial reporting: overseeing end-to-end accounting operations, financial analysis and balance sheet reconciliations to comply with external and internal accounting principles
• Compliance in terms with all relevant regulations, laws, Samsung Global Policies and Procedures (GPPM), SEGAM, IFRS etc
• Efficiency: looking to make improvements to procedures and controls, digitalize, automize and other measures to improve efficiency in completing work duties
• Back-up for tax manager

Job scope:

• Overall responsibility for accounting and financial controlling team
• Responsible to secure timely month-end closing (Income statement and Balance Sheet)
• Responsible for securing timely weekly, monthly, quarterly and annual internal reporting requests (IFRS)
• Responsible for securing correct external statutory reporting according to Swedish GAAP (K3 etc)
• Responsible to secure balance sheet reconciliations are performed according to external and internal accounting principles
• Compliance: Ensure that the company complies with external laws/rules/regulations and external and internal policies for accounting
• Monitoring and planning of the company´s different levels of overhead costs (General Expenses)
• Secure timely reporting of various types of ad-hoc analysis requests from HQ, EHQ and top management
• Drive the continuous improvement of end-to-end accounting practices.
• Budgeting and forecasting
• Managing an end-to-end audit process of current systems – while acting as the first point of contact for external auditors.
• Continually identify risks to delivery, propose solutions where necessary and effectively manage stakeholder expectations throughout.
• Internal Control: Identify risk areas and set up procedures to strengthen internal control.
• Back-up for tax manager in various tax matters
• Various adhoc tasks within the area of responsibility

Overall:

• Lead and develop the Accounting Team: leading, supervising, supporting, competency evaluating, setting and reviewing annual goals, etc.
• Drive the development of more efficient routines and work of the different areas in the team
• Initiate and participate in various projects when required
• Overlook the Outsourced Shared Service Center in Bucharest.
• Projects and collaboration within the European and Global Organization.

Liaisons:

• CFO
• Finance Director
• Managers within finance department (tax, AP, AR, Audit&Risk;, Procurement, Credit)
• People within the Business Control team
• HR
• Team Members

Dimensions:

Responsible for staff of 5 individuals

About you:

Qualifications required:

Academic degree in Business Administration, Accounting and finance

Experience:

• Min 5-10 years of work experience as Finance Manager
• Strong technical accounting knowledge
• Internal Control incl process and risk assessment competence
• Ability to delegate and manage the work of others
• Produced budgets up to multi-millions
• Experience running annual audit
• People leadership: Finance Manager
• Global company and used to different reporting lines to EHQ, HQ etc
• Tax competence on finance manager level to be able to be back-up for tax manager

Skills and attributes:

• Fluency in English – written and oral
• High integrity
• Diligence
• Structured and quality-minded
• Passion for leadership and coaching

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Customer Service Agent till Webbhallen

Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vi söker en person som kan börja ASAP. Arbetsbeskrivning: Som Kundservicemedarbetare kommer du att ansvara för: • Att ge högkvalitativ kundservice via telefon och e-post  • Att svara på och lösa relativt avancerade IT- och... Visa mer
Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vi söker en person som kan börja ASAP.

Arbetsbeskrivning:
Som Kundservicemedarbetare kommer du att ansvara för:

• Att ge högkvalitativ kundservice via telefon och e-post 
• Att svara på och lösa relativt avancerade IT- och tekniska frågor
• Att vägleda och assistera kunder med deras frågor och problem
• Att använda din kunskap inom gaming- och elektronikindustrin för att effektivt stödja våra kunder

Krav:

• Passion för gaming och teknik.
• Erfarenhet eller starkt intresse för att bygga datorer.
• Flytande i svenska och engelska.
• Starka kommunikationsfärdigheter och förmåga att ge empatisk kundservice

Meriterande:

• Tidigare erfarenhet inom kundservice eller teknisk support 
• En bakgrund inom datavetenskap 

Du som person:
Vi söker en entusiastisk och tekniskt kunnig individ som vill ansluta sig till Webbhallens team som Kundservicemedarbetare. Den ideala kandidaten är en PC-entusiast som tycker om att bygga sina egna datorer som en hobby. Webbhallen värdesätter ödmjukhet, vänlighet och empati hos sina medarbetare.

Varför ska du ansluta dig till Webbhallen?
Bli en del av ett dynamiskt team med starkt fokus på teknik och gaming. Här får du möjlighet att arbeta i en stödjande och samarbetsinriktad miljö, med likasinnade individer som delar din passion för gaming och teknik.

Intresserad?
Känns detta intressant? Då vill vi gärna höra från dig så snart som möjligt! Notera att tjänsten kan komma att tillsättas innan senaste ansökningsdatum. Visa mindre

Accounting Manager to Samsung

Ansök    Mar 27    MultiMind Bemanning AB    Revisor
We are currently looking for an Accounting Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period. About the company: Help Us Create What Can´t Be Done Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced globa... Visa mer
We are currently looking for an Accounting Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible with respect for your eventual notice period.

About the company:

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

Purpose of the job:

Responsible for the day-to-day running of the Accounting and Financial Controlling team.

Position of the organisation:

President

CFO

Finance Director

Accounting Manager

Key accountabilities:

• Lead and monitor accounting and financial controlling team to ensure that SENA´s financial resources are managed in accordance with best practices related internal control consisting of:
• Responsibility for delivery of reliable financial reporting: overseeing end-to-end accounting operations, financial analysis and balance sheet reconciliations to comply with external and internal accounting principles
• Compliance in terms with all relevant regulations, laws, Samsung Global Policies and Procedures (GPPM), SEGAM, IFRS etc
• Efficiency: looking to make improvements to procedures and controls, digitalize, automize and other measures to improve efficiency in completing work duties
• Back-up for tax manager

Job scope:

• Overall responsibility for accounting and financial controlling team
• Responsible to secure timely month-end closing (Income statement and Balance Sheet)
• Responsible for securing timely weekly, monthly, quarterly and annual internal reporting requests (IFRS)
• Responsible for securing correct external statutory reporting according to Swedish GAAP (K3 etc)
• Responsible to secure balance sheet reconciliations are performed according to external and internal accounting principles
• Compliance: Ensure that the company complies with external laws/rules/regulations and external and internal policies for accounting
• Monitoring and planning of the company´s different levels of overhead costs (General Expenses)
• Secure timely reporting of various types of ad-hoc analysis requests from HQ, EHQ and top management
• Drive the continuous improvement of end-to-end accounting practices.
• Budgeting and forecasting
• Managing an end-to-end audit process of current systems – while acting as the first point of contact for external auditors.
• Continually identify risks to delivery, propose solutions where necessary and effectively manage stakeholder expectations throughout.
• Internal Control: Identify risk areas and set up procedures to strengthen internal control.
• Back-up for tax manager in various tax matters
• Various adhoc tasks within the area of responsibility

Overall:

• Lead and develop the Accounting Team: leading, supervising, supporting, competency evaluating, setting and reviewing annual goals, etc.
• Drive the development of more efficient routines and work of the different areas in the team
• Initiate and participate in various projects when required
• Overlook the Outsourced Shared Service Center in Bucharest.
• Projects and collaboration within the European and Global Organization.

Liaisons:

• CFO
• Finance Director
• Managers within finance department (tax, AP, AR, Audit&Risk;, Procurement, Credit)
• People within the Business Control team
• HR
• Team Members

Dimensions:

Responsible for staff of 5 individuals

About you:

Qualifications required:

Academic degree in Business Administration, Accounting and finance

Experience:

• Min 5-10 years of work experience as Finance Manager
• Strong technical accounting knowledge
• Internal Control incl process and risk assessment competence
• Ability to delegate and manage the work of others
• Produced budgets up to multi-millions
• Experience running annual audit
• People leadership: Finance Manager
• Global company and used to different reporting lines to EHQ, HQ etc
• Tax competence on finance manager level to be able to be back-up for tax manager

Skills and attributes:

• Fluency in English – written and oral
• High integrity
• Diligence
• Structured and quality-minded
• Passion for leadership and coaching

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Procurement Project Lead to Energy Company

Are you an experienced Project Manager with a strong background in Procurement, Spend Analytics, and Tool Implementation? Do you thrive in Agile environments and have the ability to drive projects forward while keeping stakeholders engaged? If so, we have an exciting opportunity for you! This is a consultancy opportunity from 1/3-2025- 1/10-2025. About the Role: As a Project Manager, you will be responsible for leading the Spend Analytics 2.0 project fro... Visa mer
Are you an experienced Project Manager with a strong background in Procurement, Spend Analytics, and Tool Implementation? Do you thrive in Agile environments and have the ability to drive projects forward while keeping stakeholders engaged? If so, we have an exciting opportunity for you! This is a consultancy opportunity from 1/3-2025- 1/10-2025.

About the Role:

As a Project Manager, you will be responsible for leading the Spend Analytics 2.0 project from start to finish.

Your key tasks will include:

• Overseeing the acquisition of a new Spend Analytics tool – from evaluating suppliers to selecting the final solution.
• Managing the testing and implementation phase – ensuring a seamless transition to go-live.
• Developing a post-implementation bug-fixing plan and collaborating closely with IT to maintain system stability.
• Engaging and coordinating key stakeholders to accelerate delivery while maintaining strong professional relationships.
• Ensuring that procurement and tender processes are followed effectively throughout the project.

About you:

You are an experienced leader who understands Procurement and has successfully implemented Spend Analytics tools—ideally within tender processes. Your ability to balance speed and stakeholder management will be key to success in this role.

Required Experience & Expertise:
• Project Management (Agile working methodology)
• Procurement & Tender processes
• Spend Analytics & Tool Implementation
• Testing and Requirements Creation
• Stakeholder Coordination

Meritorious Experience:
• Experience with Procurement & Spend Analytics tools
• Previous tool implementation projects

Personal Traits:
• Senior mindset – confident in managing complex projects
• Patience & resilience – able to navigate challenges effectively
• Driven & proactive – pushing for results without compromising relationships

If you´re ready to take on a high-impact role where you can lead a crucial project and drive change, we´d love to hear from you! Visa mindre

Technical coordinator SSE deployment and implementation

We are looking for a Technical Coordinator for a consultment opportunity with our client. This role is part of their Cyber Security Program (CSP) and focuses on implementing a Secure Service Edge (SSE) solution to enhance overall cybersecurity. As the Technical Coordinator, you will drive the end-to-end implementation, manage project timelines, coordinate with internal and external stakeholders, and ensure successful delivery. If you have a strong backgr... Visa mer
We are looking for a Technical Coordinator for a consultment opportunity with our client. This role is part of their Cyber Security Program (CSP) and focuses on implementing a Secure Service Edge (SSE) solution to enhance overall cybersecurity.

As the Technical Coordinator, you will drive the end-to-end implementation, manage project timelines, coordinate with internal and external stakeholders, and ensure successful delivery.

If you have a strong background in IT coordination, SSE technologies, and stakeholder management, this could be an exciting opportunity for you!
This is a consulting opportunity, starting ASAP and lasting until December, with the possibility of an extension of the contract.

 

Background:

Cyber Security Program (CSP) is working to improve the overall Cyber security posture of our client.

As part of CSP it has been decided to implement an SSE solution.
Contract for an SSE solution signed and initial design started of production setup.

 

Role description and objectives:

The Technical Coordinator will be responsible for driving the implementation of the Secure Service Edge solution. This role involves coordinating suppliers and internal resources to ensure successful project delivery. The ideal candidate will possess excellent coordination skills and the ability to work effectively with multiple stakeholders, including internal teams and external MSPs.

 

Key responsibilities of this role:

• Drive the end-to-end implementation of the Secure Service Edge solution.
• Develop and manage project plans and timelines - Initial plan first phase done by external supplier.
• Coordinate with internal IT teams (in EU and US), security teams, business units and external professional service and MSP to ensure alignment and successful delivery.
• Facilitate communication and create communication material.
• Align SSE plans
• Conduct risk assessments and develop mitigation strategies.
• Provide regular project updates and reports to relevant stakeholders.
• Drive the handover process to the MSP and line organization, ensuring all documentation and knowledge transfer is completed.

 

Skills and experience required:

• Minimum of 5+ years of experience in IT coordination/project management. - Experience in project management tools for planning and follow-up.
• Good understanding of Secure Service Edge (SSE) technologies and solutions. Preferably experience from Zscaler solution.
• Understanding of zero trust concept.
• Excellent stakeholder management and communication skills and being able to produce communication materials by involving technical experts.
• Able to run shorter presentations on teams for 10-100+ people.
• Good understanding of end users, IT support and the incident and problem process flows. Ability to produce process flows and process documents.
• Structured personality.
• Ability to manage multiple priorities and work under pressure.

 

Location and Mobility:

Location can be discussed but preference is either Solna or Gävle. Visa mindre

Product Manager (PC) to Samsung

We are currently looking for a Product Manager-PC to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival.... Visa mer
We are currently looking for a Product Manager-PC to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

Purpose of the Role:

We are now looking for a Product Manager responsible for our PC category. In this role, you will develop and drive the PC Product Strategy and set up the structure for how to succeed in the PC market landscape, while leveraging the rest of Samsung´s Galaxy Ecosystem of products to maximize results.

You will be part of the Nordic Product Management team, reporting to Nordic PM Manager. The team is based in our Nordic HQ office in Kista.

What will this role achieve?

As part of the Nordic Product Management team, you will be a key component in creating, driving and curating our Product- and Business strategy for the PC business. You will need to be analytical with a clear business acumen to convey insight-driven guidance to the Nordic Sales organization. The PC business is a clear focus area for Samsung Nordic, and we look forward to hiring our next Product Management star.

As a Product manager at Samsung, you have a lot of touch points with key stakeholders, including senior management both internally and externally.

What will be the job scope?

• Create the product Go-to-Market plan for new PC launches with target to increase market share and sales
• Optimize investment strategy and set a sustainable business strategy for Nordic PC Sales business
• Understand financial KPI:s and maintain healthy Profit&Loss; on model- and total product group level.
• Analyze sales performance to continuously improve and optimize the PC and Galaxy Ecosystem business.

About you:

Need to have:

• Experience from analytical and strategic roles, preferably within tech and/or consumer goods
• Exceptional communication and presentation skills, and comfortable presenting strategy and insights to senior management.
• High level of business acumen and efficient way of working and prioritizing.
• Proficient in MS Excel and MS PowerPoint.
• Bachelor´s degree in business or technology.
• Excellent communication skills in English

 

Meriting:

 

• Experience within the Nordic PC market
• Experience from a high-paced, dynamic environment

 

Attributes:

 

We are looking for a person who has experience from an analytical and strategic role preferably within the PC business.
To thrive in this role, you need great analytical skills and an organized way of working and prioritizing tasks.
You will need to be able to present and communicate your analysis and findings clearly and effectively to top management.

Interested: 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Junior Analyst to the Italian Trade Agency in Stockholm

Do you have good organizational and project management skills, speak Italian and English fluently and want to work in a role where you support the Italian Trade Agency facilitating the process of engaging investors from Sweden, Denmark, Norway, and Finland investigating in Italy? Then this role might be right for you! This is a consultancy opportunity starting ASAP until the end of April, with a strong possibility of extension.   About the company The ... Visa mer
Do you have good organizational and project management skills, speak Italian and English fluently and want to work in a role where you support the Italian Trade Agency facilitating the process of engaging investors from Sweden, Denmark, Norway, and Finland investigating in Italy? Then this role might be right for you!

This is a consultancy opportunity starting ASAP until the end of April, with a strong possibility of extension.

 

About the company

The Italian Trade Agency, ITA, is a governmental entity which promotes the internationalization of the Italian companies, in line with the strategies of the Italian Ministry of Foreign Affairs and International Cooperation https://www.ice.it/en/. In addition to its Headquarters in Rome and its Office in Milan, ITA operates worldwide through a large network of Trade Agency Offices linked to Italian Embassies and Consulates, working closely with local authorities and businesses, providing information, support, and advice to Italian and foreign companies.

ITA also acts as IPO – Investment Promotion Organization - for the attraction of foreign investments to Italy, scouting potential foreign investors and promoting business investment opportunities in Italy https://www.ice.it/en/index.php/invest/invest-italy

ITA, through its Foreign Direct Investment Unit, facilitates the establishment and development of foreign companies in Italy.

ITA supports foreign investors from location scouting to the establishment of their businesses (visas, expansion projects, etc) and we also provide aftercare services.
With the FDI network around the world and our industry experts in Italy, ITA provides contacts, advice and support for foreign companies looking to invest and expand in Italy.
ITA - Italian Trade Promotion Agency operates through a worldwide network of 78 offices in 66 countries.
ITA offices are the ideal gateway for enterprises willing to establish business relationships with Italian partners, from sourcing Italian products to investment opportunities in Italy.

 

Job description

In this context, the Italian Trade Agency Office in Stockholm is seeking a motivated Junior Analyst for the Foreign Direct Investment Unit with a University Degree to support the FDI activities.

The ideal candidate should be a person with analytical skills, used to scouring databases, the internet, and other sources to identify potential investors for Italian-based projects or similar business opportunities.

The candidate, who will work under the coordination of the Director of ITA Office in Stockholm in connection with the FDI Division in Rome, will also be required to perform administrative and back-office tasks, as well as communication tasks and regular reporting processes.

In this role, it´s important to be enterprise-oriented and have a client-minded attitude, with commercial awareness and strong client-oriented skills. Travels to Italy and abroad may be required.

 

About the role

During the Promotion Project, the candidate will support the ITA FDI team in order to facilitate the entire process of engaging investors interested in investing in Italy from Sweden, Denmark, Norway and Finland, building confidence and trust, even in aftermarket support.

 

Primary responsibilities:

• Support in the generation of leads through multiple sources, both online and offline, to maximize the outcome in terms of inquiries, active contacts, calls, and meetings.
• Support in realizing reports, presentations, and documents to track, assess and disseminate the activities of the Unit through the existing ITA communication channels.
• Organizing promotional activities related to the attraction of foreign investments, such as events, seminars, conferences, training courses, incoming trips of corporate players and investors to Italy and abroad.
• Liaise with companies, investors, corporate players, other foreign and Italian counterparts, sharing news, solicitations, promotional opportunities and more.
• Draft periodic reports highlighting potential opportunities for Italian companies.
• Aggregate market research, industry resources, news, and articles as necessary to share with the team of the Office in scouting the FDI environment.

 

For the implementation of those activities the candidate must have:

• Good organizational and project management skills; ability to prioritize projects, manage time efficiently, work in a fast-paced entrepreneurial environment.
• Strong interpersonal and communication skills, both written and spoken; ability to produce reports, briefings, and memos on short notice both in Italian and English.
• Ability to take charge of a project and run it to completion with minimal supervision; ability to identify issues and problems and solve them directly.
• Good skills in the use of social media
• Availability to travel in the Nordics countries and in Italy
• Availability to work with different cultures, proactive attitude, and team spirit.

 

Minimum Requirements

• University Degree
• Fluent Italian and English in speech and writing.
• Remarkable computer skills
• Tax residence in Sweden

 

Preferential Requirements

Preference will be given to candidates with the following additional skills and qualifications:

• Fluent Swedish, Danish, Norwegian or Finnish in both speaking and writing.
• University Degree and/or MBA and/or Ph.D. in International Trade, Finance, International Relations, International Business Law, or related subjects.
• Two years or more of experience in investment promotion, or strategic consultancy, business law firms, finance, particularly in investment banking, or in sales activities.

 

Contract term and Salary

The selected candidate will be offered a fixed-term contract with the possibility of extension.
The salary is fixed at 37.000 SEK/month.

 

Interested?

If the role sounds interesting, please apply today as we will process applications continuously. We are looking forward to receiving your application! Visa mindre

Ekonomiansvarig till Aerius Ventilation i Stockholm

Ansök    Jan 14    MultiMind Bemanning AB    Revisor
Är du en erfaren Ekonomiansvarig och vill vara med och bygga upp en ekonomifunktion i ett växande företag? Vi söker nu en Ekonomiansvarig till vår kund Aerius i Stockholm. Tjänsten innebär provanställning på 6 månader med start snarast möjlig. Om företaget: Aerius Ventalation AB är ett modernt och innovativt företag inom ventilationsbranschen, som bistår med energieffektiva helhetslösningar inom ventilation och hjälper till med ventilationsprojekt från ri... Visa mer
Är du en erfaren Ekonomiansvarig och vill vara med och bygga upp en ekonomifunktion i ett växande företag? Vi söker nu en Ekonomiansvarig till vår kund Aerius i Stockholm. Tjänsten innebär provanställning på 6 månader med start snarast möjlig.

Om företaget:
Aerius Ventalation AB är ett modernt och innovativt företag inom ventilationsbranschen, som bistår med energieffektiva helhetslösningar inom ventilation och hjälper till med ventilationsprojekt från ritning till installation. Företaget startade sin verksamhet 2015 och har idag ett av branschens högsta kundnöjdhet. Detta beror på att varje projekt behandlas individuellt och man lägger stor vikt i detaljer för att möta varje enskilt behov.

Om rollen:
Som ekonomiansvarig hos Aerius kommer du att spela en nyckelroll i företagets ekonomifunktion. Du ansvarar för den löpande bokföringen och säkerställer ekonomiska processer fungerar smidigt och effektivt. Rollen innefattar även framtagande av ekonomiska rapporter och analyser som stöd för ledningsbeslut.
Aerius ser gärna att du har erfarenhet av att arbeta i en organisation där du fått insyn i koncernstrukturer och/eller erfarenhet av affärsutveckling. Denna kompetens är värdefull för att förstå och hantera komplexa ekonomiska sammanhang och bidra till deras fortsatta utveckling.

Arbetsuppgifter:

• Sköta löpande bokföring, avstämningar och hantera fakturering.
• Ansvara för moms- och skattedeklarationer.
• Upprätta månads- och årsbokslut i samarbete med revisor.
• Ta fram ekonomiska rapporter och analyser.
• Föreslå åtgärder och rekommendationer för att förbättra ekonomisk styrning och lönsamhet.
• Hantera löner och relaterade HR-administrationer.
• Samarbeta med ledningen för att stödja affärsutveckling och strategisk planering.

Meriterande:

• Erfarenhet av hantering av ROT/RUT-avdrag.
• Kunskap och erfarenhet av att arbeta i Fortnox.
• Erfarenhet av att arbeta med årsbokslut och årsredovisningar.
• Kompetens inom inkomstdeklarationer.

Aerius erbjuder:

• En stimulerande arbetsmiljö i ett växande företag.
• Möjlighet att påverka och bidra till utvecklingen av deras ekonomifunktion.

Vi ser fram emot din ansökan!
Tveka inte på att skicka in din ansökan redan idag för att få chansen att vara med på denna spännande roll på Aerius. Tjänsten kan komma att tillsättas innan sista ansökningsdatum. Visa mindre

Junior HRBP to Unilever (Ice Cream) in Stockholm

Do you have 2-3+ years experience working in HR, preferably with experience of organizational transformations? If it comes natural for you to quickly connect with new people, and you enjoy the challenge of helping many different stakeholders with a range of topics in a complex & international environment, then this is an exciting opportunity for you! We are now looking for a skilled junior HRBP to join our client Unilever. This is a consultancy opportunity... Visa mer
Do you have 2-3+ years experience working in HR, preferably with experience of organizational transformations? If it comes natural for you to quickly connect with new people, and you enjoy the challenge of helping many different stakeholders with a range of topics in a complex & international environment, then this is an exciting opportunity for you!
We are now looking for a skilled junior HRBP to join our client Unilever. This is a consultancy opportunity, starting as soon as possible until the end of June 2025, with the possibility for an extension/over-recruitment.

Practical info:
The role is based in Stockholm, Sweden, with a hybrid work setting. You’re expected to be at the office a minimum of 2-3 days per week. Please note that while this ad is written in English, Swedish fluency is required for the role.

About the company:
Unilever Ice Cream is the world’s largest ice cream company, operating over 35 brands such as Wall’s, Magnum, and Ben & Jerry’s. With a strong presence in 60+ countries and a €7.9 billion turnover, the Ice Cream business thrives on innovation, sustainability, and creating memorable moments for consumers. As the company transitions into a standalone entity, this role offers the chance to be part of a historic journey and contribute to building a new chapter in the ice cream industry. 
Note: In this role, you will primarily work with tasks related to the transition of the Ice Cream business but, as needed, you will also work with broader HR tasks related to the Unilever organization as a whole.

Job purpose:
The purpose for HR within any one of our four Nordic countries is to realize our business agenda and to be catalysts of change. As a collective Nordic HR team we are on a journey to be more digital, agile, front-line focused and drive our own skill sets relevant for the future. The main objective in the role as HRBP is to drive business success through the performance and engagement of our people in the functions that the role is responsible for.

The main areas of responsibility are:

• Responsible for the Day-to-Day people transactional activities for the respective Nordic teams.
• Driving processes related to the transformational changes of Ice Cream becoming a standalone entity.
• Partner & coach the relevant Line Managers to drive performance, wellbeing and talent development.
• In conjunction with the broader HR team, ensure the delivery of, and the compliance with, Unilever HR policies, processes and local employment/labor legislation for all employees.
• Identify what is happening in the organisation and within the respective teams and to use this insight to improve business and team performance, and work with the leadership team to develop functional strategy.
• Undertake HR projects as required to support the broader HR team.

Who we’re looking for:
We’re looking for a person that is comfortable with driving processes and delivering results independently. At the same time, you enjoy making new connections and helping different stakeholders in an international environment.

Apart from that, we expect you to be/have the following:

• Change & transformation agent and embracer
• Digital & tech savvy: thinks digital first
• Positive and can-do mentality; make it happen!
• Loving the matrix and being able to network in different organization structures
• Good understanding of talent management and transformation
• Good communication skills
• Confidence, energy, adaptability, personal mastery and resilience
• Fluency in English and Swedish

Experience & qualifications:

• 2-3+ years of experience in HR
• Very beneficial if you have experience of HR work during/related to organizational transformations
• You are great at using digital tools and have a track record of learning new digital environments quickly. As you will handle large amounts of data, it´s very beneficial if you´re used to working with Excel and PowerBI
• Experience in functioning in a matrix organization
• Good knowledge of key HR processes, roles and responsibilities across the entire HR lifecycle
• Ideally talent management and transformation experience
• Commercial & business acumen
• Good understanding of Talent Development and Performance Coaching
• Affinity and appetite for future focused topics like AI, Learning and New ways of working.

Interested?
Then we’re looking forward to seeing your application. Apply today, as we’re evaluating applications continuously and are looking to hire someone ASAP. Visa mindre

Kundservicemedarbetare till Webbhallen

Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vår kund söker en person som kan börja i mitten av november. Detta är ett konsultuppdrag på heltid eller deltid med start ASAP till vecka 3. Arbetsbeskrivning: Som Kundservicemedarbetare kommer du att ansvara för: • Att ge... Visa mer
Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vår kund söker en person som kan börja i mitten av november. Detta är ett konsultuppdrag på heltid eller deltid med start ASAP till vecka 3.

Arbetsbeskrivning:
Som Kundservicemedarbetare kommer du att ansvara för:

• Att ge högkvalitativ kundservice via telefon och e-post 
• Att svara på och lösa relativt avancerade IT- och tekniska frågor
• Att vägleda och assistera kunder med deras frågor och problem
• Att använda din kunskap inom gaming- och elektronikindustrin för att effektivt stödja våra kunder

Krav:

• Passion för gaming och teknik.
• Erfarenhet eller starkt intresse för att bygga datorer.
• Flytande i svenska och engelska.
• Starka kommunikationsfärdigheter och förmåga att ge empatisk kundservice

Meriterande:

• Tidigare erfarenhet inom kundservice eller teknisk support 
• En bakgrund inom datavetenskap 

Du som person:
Vi söker en entusiastisk och tekniskt kunnig individ som vill ansluta sig till Webbhallens team som Kundservicemedarbetare. Den ideala kandidaten är en PC-entusiast som tycker om att bygga sina egna datorer som en hobby. Webbhallen värdesätter ödmjukhet, vänlighet och empati hos sina medarbetare.

Varför ska du ansluta dig till Webbhallen?
Bli en del av ett dynamiskt team med starkt fokus på teknik och gaming. Här får du möjlighet att arbeta i en stödjande och samarbetsinriktad miljö, med likasinnade individer som delar din passion för gaming och teknik.

Intresserad?
Känns detta intressant? Då vill vi gärna höra från dig så snart som möjligt! Notera att tjänsten kan komma att tillsättas innan senaste ansökningsdatum. Visa mindre

Nordic Talent Advisor to Unilever

We are now looking for a Nordic Talent Advisor to join our team, based in Stockholm (Solna) with key contacts across the Nordic countries. This is a 6-month assignment with the possibility of extension, and we are looking for someone to start in December or early in the new year. We are seeking a candidate with solid experience in end-to-end recruitment processes who is proactive, driven, and accustomed to working in a fast-paced environment. About Unilev... Visa mer
We are now looking for a Nordic Talent Advisor to join our team, based in Stockholm (Solna) with key contacts across the Nordic countries. This is a 6-month assignment with the possibility of extension, and we are looking for someone to start in December or early in the new year. We are seeking a candidate with solid experience in end-to-end recruitment processes who is proactive, driven, and accustomed to working in a fast-paced environment.

About Unilever
Unilever is one of the world´s leading suppliers of fast-moving consumer goods in foods, household, and personal care products. Our purpose is to meet the everyday needs of people everywhere – to anticipate the aspirations of our consumers and customers, and respond creatively and competitively with branded products and services that improve the quality of life.

At Unilever, we have a simple vision: to make sustainable living commonplace. Across all our brands, including Home Care, Beauty & Personal Care, Foods, and Refreshment, we are committed to creating a brighter future for our business and the planet.

What will you be doing?

• You will manage end-to-end recruitment processes, ensuring a seamless experience for both candidates and hiring managers across the Nordics.
• You will collaborate closely with Line Managers to refine recruitment strategies, continually improving processes to attract and hire the best talent.
• You will play a key role in building talent pipelines, managing multiple roles simultaneously, and ensuring timely and efficient hiring decisions.

What does it take to succeed in this role?

• You have 2–3 years of experience as a recruiter and are well-versed in managing the full recruitment cycle.
• Experience with Workday is a plus, and proficiency in LinkedIn Recruiter and Office 365 is essential.
• You are always looking for better ways to do things, driven by curiosity and a desire for continuous improvement.
• You excel at networking, are confident in attracting top talent, and can manage multiple stakeholders effectively.
• You are self-sufficient, able to make quick decisions, and thrive in fast-moving environments.
• Fluency in both English and Swedish is required.

What´s in it for you?
Unilever offers you an exciting opportunity to grow strong brands and categories while developing your career in a purpose-driven company. You will work in a dynamic environment that embraces continuous learning and supports your professional growth, with the full backing of our Nordic HR community.

Apply today!
Please submit your CV in English. There will be ongoing screening, and the position may be filled before the application deadline. Visa mindre

Redovisningsekonom till Välkänt Bankföretag!

Ansök    Nov 18    MultiMind Bemanning AB    Revisor
Vi söker en strukturerad och lösningsorienterad redovisningsekonom för ett konsultuppdrag från januari 2025 till mitten av september 2025. Tjänsten erbjuder en möjlighet att arbeta i en dynamisk finansiell miljö där du ansvarar för centrala redovisningsprocesser och bidrar till att säkerställa noggrannhet och effektivitet i det dagliga arbetet. Om rollen Som redovisningsekonom kommer du att hantera viktiga arbetsuppgifter såsom dagliga, veckovisa och mån... Visa mer
Vi söker en strukturerad och lösningsorienterad redovisningsekonom för ett konsultuppdrag från januari 2025 till mitten av september 2025. Tjänsten erbjuder en möjlighet att arbeta i en dynamisk finansiell miljö där du ansvarar för centrala redovisningsprocesser och bidrar till att säkerställa noggrannhet och effektivitet i det dagliga arbetet.

Om rollen

Som redovisningsekonom kommer du att hantera viktiga arbetsuppgifter såsom dagliga, veckovisa och månatliga bokföringsposter, avstämningar och uppföljningar. Du ansvarar för att stänga de månatliga huvudböckerna och bankkontona samt att leverera korrekt finansiell rapportering i tid.

En central del av rollen innebär att hantera leveranser från kortreskontra till Agresso, administrera relaterade bankkonton och genomföra dagliga avstämningar. Rollen präglas av högt transaktionsflöde och strikta deadlines, vilket gör dina insatser avgörande för att upprätthålla teamets effektivitet och kvalitet. Du förväntas även identifiera och hantera avvikelser mellan olika system samt samarbeta med relevanta intressenter för att lösa problem på ett effektivt sätt.

Vem söker vi?

Vi letar efter dig som har en god grund inom redovisning, antingen genom tidigare arbetslivserfarenhet eller utbildning, och som trivs med att arbeta i team. Även om arbetsuppgifterna är viktiga för organisationen är de inte särskilt komplexa, vilket gör detta till en utmärkt möjlighet för dig i början av din redovisningskarriär.

Krav

• 1–2 års erfarenhet som redovisningsekonom (heltid eller deltid)
• Eftergymnasial utbildning inom ett relevant område, exempelvis universitet eller yrkeshögskola
• Flytande svenska i tal och skrift
• Goda kunskaper i engelska

Meriterande

• Erfarenhet av Excel
• Kunskaper i Agresso
• Tidigare erfarenhet av att arbeta inom banksektorn

Personliga egenskaper

• Noggrann och strukturerad
• Lösningsorienterad och proaktiv
• Samarbetsvillig och teamorienterad
• God kommunikativ förmåga

Detta är din chans att bidra till framgången hos vår kund samtidigt som du utvecklar din kompetens i en snabb och givande arbetsmiljö. Är du rätt person för rollen? Ansök redan idag! Visa mindre

Loyalty Lead to Samsung

Ansök    Okt 29    MultiMind Bemanning AB    Marknadsförare
We are currently looking for a Loyalty Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we... Visa mer
We are currently looking for a Loyalty Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

As Loyalty Lead, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

About the role:

Job scope and key deliverables:

Samsung is seeking an experienced Loyalty Lead to manage, coordinate, and execute on our loyalty strategy with speed and excellence. Key responsibility will be to define our Loyalty strategy, develop and lead various projects, campaigns and communication to drive loyalty. These initiatives aim to enhance retention, loyalty, and sales. The role involves close collaboration with the rest of the CRM and other internal stakeholders.

This position is based in our Kista office.

Your main responsibilities will be:

• Secure the overarching Loyalty strategy for Samsung Nordics. Based on insights, a Loyalty strategy needs to be defined and implemented. Samsung Rewards and Samsung Members are two of the tools to drive loyalty within our customer base.
• Samsung Rewards strategy: Define and secure execution on our strategy for Samsung Rewards. In close collaboration with CRM team and other stakeholders you will secure and optimize the customer experience for Samsung Rewards in all channels. Through campaigns and other initiatives, you will secure that we reach set KPIs. You will take active part of planning, execution, analysis for continuous improvement. This part also involves close collaboration with Suwon office and European office.
• Members strategy and operations: Secure execution of Members strategy in close collaboration with CRM team and local stakeholders. With this, secure and optimize customer experience in Samsung Members app.
• Stakeholder Collaboration: Align with stakeholders and collaborate with other functions such as Category Marketing, eCommerce, Performance Marketing, and HQ/EO and secure that we have a focus on loyalty for our customers in all activation deployed.
• Data Analysis and Reporting: Manage dashboard tools to create weekly and monthly reports and analyze results, and present actionable improvements to achieve KPIs.

Role Tasks:

Samsung Electronics Nordic is moving fast to further develop its overall digital marketing capacity. The aim is to provide best in class digital marketing communications to end consumers by delivering engaging, relevant, and timely content to increase the customer experience. In order to reach this objective, new digital tools are being implemented, as the focus on data driven marketing is greater than ever before.

As the Loyalty Lead at Samsung, you will secure deployment of our Loyalty strategy which involves Samsung Rewards and Samsung Members. Your role involves planning, activation of campaigns and communication for those areas. You secure that it is deployed in relevant channels and in alignment with the overall CRM strategy. To secure that we are data driven and striving for continuous improvement, insights, updates via our analytics tools and reporting is a fundamental part of this role. Proficiency with digital platforms and experience with CRM systems are essential

What makes this role interesting for a candidate?

Are you interested in Loyalty, CRM and data driven marketing, wanting to continue driving Samsung into the future? Working in our CRM team, you will play a key part in developing and improving the great Samsung Experience to our end consumers.

About you:

Main competence:

• Organizing and Executing. Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Supporting and Co-operating. Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organization.
• Adapting and Coping. Adapts and responds well to change. Manages pressure effectively and copes with setbacks.

Most relevant qualifications, education and training:

• Experience in CRM and loyalty on a strategic and operational level.
• Proficiency in using dashboards to develop segmentation strategies and generate insights.
• Ability to thrive in a fast-paced environment and consistently strive for excellence in delivery and execution.
• Bachelor´s degree in Business Administration, Marketing, or a related field.
• Experience working with CRM in a global company.

Most relevant previous work experience:

• Over 3 years of direct experience in CRM marketing and loyalty with a focus on loyalty programs
• Expertise in CRM and Loyalty, project management, and implementation.
• Proficient in analytics and testing, leveraging insights for continuous process improvement.
• Proven experience in stakeholder management, preferably within large organizations.
• Strong background in project management.

Required language skills:

Fluency in English & Swedish

Interested: 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Customer Relations Coordinator to Samsung

We are currently looking for a Customer Relations Coordinator to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company... Visa mer
We are currently looking for a Customer Relations Coordinator to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

As a Customer Relations Coordinator in Samsung´s VOC-team you will handle general complaints from customers, Product Liability errands, consumer board errands and recourse claims. You will also contribute to the overall processes and prevention of poor Customer handling., by initiating and drive minor projects, analyzing the incoming volume and type of errands.

Tasks/ Responsibilities:

General VOC Complaints

Registration:

• Correctly register customer interactions and contacts to ensure proper future interactions

Customer communication

• Establish and maintain a good and comfortable customer relationship

Investigation

• Collection of information; Reports, facts, laws, statements and other documentation
• Initiate contact with workshops, internal stakeholders and call center

Solution

• Determine if customers complaint should be resolved or denied
• Assess a reasonable compensation

Follow up and prevention:

• Assess the causes and consequences of the customers experience
• Escalate to correct dept/team/person
• Follow up internally to prevent similar situations, delegate actions and have confirmed that improvements are implemented

The type of errands that needs to be handled by the VOC team are:

• RMA-related (refund/credit) questions
• Claims for cancellation of purchase
• Request for compensation or refund of direct costs
• General Complaints
• Approvals for Free of charge repairs
• Questions from Call Center agents regarding warranties, complaints and other VOC-related information
• In addition to the VOC services, tasks within the respective job skill and knowledge may be required by Samsung from time to time.

Improvement and prevention

• Assist in training for new VOC Customer Relations Coordinators.
• Assist with support and knowledge for 1;st line VOC agents.
• Assist Customer Care Manager in organizing and implementing major tasks as well as relieving daily work.
• Work as an escalator and coordinate people or functions in relation with a difficult case or a dissatisfied customer.
• Manage VOC´s processes
• Prevent poor Customer handling., by initiating and drive minor projects
• Analyze the incoming volume and type of errands in periods of heavy workload
• Escalate issues in the team to management

About you:

Expectations

• High understanding of Consumer Law.
• Significant experience (5+ years) in handling complex claims, ideally within the Consumer Electronics services sectors.
• Excellent communication and interpersonal skills to work effectively with both internal and external stakeholders.
• You have the ambition to find out what the next step is, and to take action when needed.
• You are confident enough to take extra steps to find the right way forward, if it is not obvious
• You are skilled enough to steer a conversation with a customer in the right direction, and you have the sense of awareness that let you know how and when to come to a conclusion in an ongoing errand.
• You prefer to make a phone call instead of proceeding with long mail conversations in order to sort things out and to bring an ongoing errand to an end.
• Be a good role model for the team - Positive attitude towards Samsung products, Samsung as a brand, and Samsung customers.

Personality

• You are accustomed to work independently and also thrive as part of a professional team, where you collaborate with your colleagues to find optimal solutions for our consumers.
• You feel comfortable working in a fast-paced environment, managing multiple tasks and priorities simultaneously while adapting to changing needs
• You have enthusiasm for contributing to the development of new processes and contributing to improving the section.
• You have a high sense of responsibility, you are truly self-motivated and driven
• Additionally, we value candidates with a Consumer first focus, a commercial mindset, and a high understanding of Consumer Laws.

Some words that describe you;

• Detail-oriented
• Professional
• Ambitious
• Confident
• Service-minded
• Self-motivated
• A "doer" mentality
• Efficient
• Structured
• Curious
• Driven

Need to have

• Experience of customer service involving insurance handling/regress demands
• Experience from consumer law
• Experience of customer service by phone
• Experience from customer service for after sales
• Medium/high experience of Outlook and word
• Medium/high experience of Excel

Language

• Native in writing and speaking in one Nordic language (Finnish, Norwegian, Danish or Swedish)
• Fluent in English, both speaking and writing

Wish to have

• Good/ Native in writing and speech in a second Nordic language

Interested: 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Nordic B2B Product Manager (MX) to Samsung

We are currently looking for a Nordic B2B Product Manager – MX to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a compan... Visa mer
We are currently looking for a Nordic B2B Product Manager – MX to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

Purpose of the Role:

Lead the development and execution of B2B product strategy for Samsung´s MX portfolio in the Nordic market. You will focus on boosting market share and driving sales growth by guiding local B2B sales teams and optimizing product solutions across mobile, tablets, PCs, wearables and accessories.

Key Responsibilities:

• B2B Product Strategy: Develop and implement the Nordic B2B product strategy for MX, ensuring alignment with market trends and business needs.
• Strategy Leadership: Take ownership of B2B solutions strategy to position Samsung as a leader in the B2B sector across the Nordic countries.
• Sales Maximization: Collaborate with local sales teams to create deal pricing and investment strategies that drive revenue growth.
• Sales Analysis/Execution follow-up: Continuously analyze Sales results and share insights and actions to the organization.
• Product Innovation: Identify new product opportunities and guide the implementation of solutions that meet evolving business requirements.

What Makes This Role Exciting?

This is a high-impact role with regional responsibility for Samsung´s expansive B2B MX product range. You will directly influence strategy, working with cutting-edge technology, and playing a crucial role in Samsung´s success in the B2B space. You´ll have the opportunity to lead product strategic initiatives, collaborate with cross-functional teams, and shape the future of B2B offerings in the Nordic market.

About you:

Core Competencies

• Strategic and Analytical Thinking: Ability to think critically and analytically, driving innovative solutions to complex business challenges.
• Collaborative Leadership: Proven track record of working effectively with cross-functional teams and senior stakeholders, ensuring alignment and shared goals.
• Execution Focused: Strong organizational skills with the ability to plan, prioritize, and execute initiatives to deliver exceptional results.

 

Desired Skills and Experience:

 

• Bachelor´s degree in IT, Business, or related fields.
• 3-5 years of experience in B2B sales or strategy, preferably in the Nordic region.
• Solid understanding of the Nordic B2B market and experience collaborating with senior stakeholders.
• Fluency in English is required; Swedish language skills are an advantage but not mandatory.

 

Join us in shaping the future of the B2B landscape at Samsung!

Interested: 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

IT-Projektledare till delprojekt inom finansiella system

Vi söker en IT-projektledare till vår kund som är mitt i en spännande digitaliseringsresa. Just nu sker ett större implementations/migreringsprojekt av finanssystem där vår kund söker en IT-projektledare som vill driva mindre projekt inom det större projektet, med fokus på både befintliga system och den pågående SAP-implementeringen. Detta är ett konsultuppdrag, med start så snart som möjligt och initial uppdragstid till november 2025, med goda möjlighete... Visa mer
Vi söker en IT-projektledare till vår kund som är mitt i en spännande digitaliseringsresa. Just nu sker ett större implementations/migreringsprojekt av finanssystem där vår kund söker en IT-projektledare som vill driva mindre projekt inom det större projektet, med fokus på både befintliga system och den pågående SAP-implementeringen.

Detta är ett konsultuppdrag, med start så snart som möjligt och initial uppdragstid till november 2025, med goda möjligheter till förlängning.

Om rollen

Som IT-projektledare kommer du att:

• Driva småprojekt inom finanssystem, både inom vår kunds nuvarande system och i övergången till SAP.
• Koordinera och samordna mellan olika delar av projektet och externa konsulter som ansvarar för det större projektet, vår kunds specialister inom befintliga system, och andra verksamhetsansvariga.
• Vara spindeln i nätet mellan olika delar av organisationen och projektet, med fokus på att säkerställa att beslut tas i tid och att arbetet drivs framåt.
• Arbeta nära vår kunds specialister och förvaltningsledare, och se till att integrationer och övergångar från vår kunds legacy-system till SAP sker smidigt och att nödvändiga testningar görs innan implementeringar går live.
• Använda JIRA för att följa upp på förändringar, tester och leveranser.

Vem är du?

Vi söker dig som har:

• Stark projektledningsbakgrund, gärna med erfarenhet av projektledning inom systemimplementering eller liknande.
• Erfarenhet av att arbeta i större implementationsprojekt, gärna inom SAP, Oracle eller liknande affärssystem.
• Vana att hantera flera mindre projekt samtidigt och att agera både projektledare och koordinator.
• God kommunikativ förmåga och förmågan att ta kontakt med olika parter för att driva projektet framåt.
• Förmågan att balansera beslutsfattande och samarbete i en verksamhet där många har mycket på sitt bord. Du är drivande och tar initiativ men gör det med ödmjukhet och förståelse för teamets arbetsbörda.
• Det är meriterande om du har arbetat med integrationer mellan olika affärssystem.

Varför denna roll?

Vår kund erbjuder en spännande arbetsmiljö där du blir en del av ett ambitiöst och storskaligt digitaliseringsprojekt. Kontoret är beläget i Solna och hos vår kund finns en stark kultur av samarbete och utveckling. Även om de initiala projekten du kommer att ansvara för förväntas vara klara inom ca 1 år, finns goda möjligheter för rätt person att fortsätta inom andra projekt i företaget. Rollen är en hybridtjänst med flexibilitet att arbeta från kontoret 2-3 dagar i veckan.

Ansökan

Är du den vi söker? Vi ser fram emot din ansökan. Skicka in din ansökan redan idag då vi behandlar ansökningar löpande och tjänsten kan tillsättas innan sista ansökningsdatum. Visa mindre

Assistant Trade Analyst till Italian Trade Agency

Ansök    Okt 9    MultiMind Bemanning AB    Säljassistent
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett 1 månads konsultuppdrag på heltid från oktober ti... Visa mer
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett 1 månads konsultuppdrag på heltid från oktober till november 2024.

Om företaget

Italian Trade Agencey har som målsättning att främja affärsrelationerna mellan Italien och Sverige. De erbjuder tjänster i form av service och rådgivning till företag och organisationer. De kan hjälpa företag med att hitta partners, identifiera nya produkter och tjänster samt hjälpa till med etableringar.

Om tjänsten

Dina arbetsuppgifter som Assistant Trade Analyst kommer främst vara att arbeta med allmänt kontorsarbete och handläggning och se till att den dagliga administrationen löper på smidigt. Utöver det kommer du att ge administrativt stöd till chefer och andra medarbetare och ha kontinuerlig kontakt med externa leverantörer. Du kommer främst att arbeta från ljusa, fräscha och moderna lokaler i Solna - såklart med gott italienskt kaffe!

Dina huvudsakliga arbetsuppgifter kommer att vara:

• Stödja trade analysts vid Stockholmskontoret med att organisera marknadsföringsaktiviteter och mässor.
• Assistera i kontakten med svenska operatörer och italienska företag via telefon och e-post för att främja affärskontakter.
• Uppdatera listor över lokala ekonomiska aktörer.
• Samla in statistik om italiensk-svensk utrikeshandel.
• Skriva pressmeddelanden om viktiga ekonomiska händelser.
• Rapportera om de mest betydelsefulla produktionssektorerna.

Vem söker vi?

Till rollen som Assistant Trade Analyst söker vi framförallt dig som är en social och organiserad person som motiveras av att ha diversifierade arbetsuppgifter och att få jobba med människor.

• Tidigare erfarenhet av trade är meriterande.
• Flytande svenska och engelska.
• Goda kunskaper i italienska.
• God kännedom om Office-programmen och generellt god förmåga att använda olika applikationsprogram.
• Intresserad?

Om tjänsten låter intressant välkomnar vi din ansökan redan idag. Vi går igenom ansökningar löpande och tjänsten kan därför tillsättas innan ansökningstiden löpt ut. Visa mindre

Kundservicemedarbetare till Webbhallen

Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vår kund söker en person som kan börja i mitten av november. Detta är ett konsultuppdrag på heltid eller deltid under 3 månader.  Arbetsbeskrivning: Som Kundservicemedarbetare kommer du att ansvara för: • Att ge högkvalita... Visa mer
Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vår kund söker en person som kan börja i mitten av november. Detta är ett konsultuppdrag på heltid eller deltid under 3 månader. 

Arbetsbeskrivning:
Som Kundservicemedarbetare kommer du att ansvara för:

• Att ge högkvalitativ kundservice via telefon och e-post 
• Att svara på och lösa relativt avancerade IT- och tekniska frågor
• Att vägleda och assistera kunder med deras frågor och problem
• Att använda din kunskap inom gaming- och elektronikindustrin för att effektivt stödja våra kunder

Krav:

• Passion för gaming och teknik.
• Erfarenhet eller starkt intresse för att bygga datorer.
• Flytande i svenska och engelska.
• Starka kommunikationsfärdigheter och förmåga att ge empatisk kundservice

Meriterande:

• Tidigare erfarenhet inom kundservice eller teknisk support 
• En bakgrund inom datavetenskap 

Du som person:
Vi söker en entusiastisk och tekniskt kunnig individ som vill ansluta sig till Webbhallens team som Kundservicemedarbetare. Den ideala kandidaten är en PC-entusiast som tycker om att bygga sina egna datorer som en hobby. Webbhallen värdesätter ödmjukhet, vänlighet och empati hos sina medarbetare.

Varför ska du ansluta dig till Webbhallen?
Bli en del av ett dynamiskt team med starkt fokus på teknik och gaming. Här får du möjlighet att arbeta i en stödjande och samarbetsinriktad miljö, med likasinnade individer som delar din passion för gaming och teknik.

Intresserad?
Känns detta intressant? Då vill vi gärna höra från dig så snart som möjligt! Notera att tjänsten kan komma att tillsättas innan senaste ansökningsdatum. Visa mindre

Loyalty Specialist to Samsung

We are currently looking for a Loyalty specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival.... Visa mer
We are currently looking for a Loyalty specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

As Loyalty specialist, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Job scope and key deliverables:

Samsung is seeking an experienced Loyalty specialist to drive, coordinate, and execute loyalty initiatives with speed and excellence. Key responsibility will be to execute on various projects, campaigns and communication to drive loyalty. These initiatives aim to enhance retention, loyalty, and sales. The role involves close collaboration with the Loyalty lead, the rest of the CRM and other internal stakeholders. Main part of this role will be to run daily operations for Samsung Rewards and Samsung Members App. This position is based in our Kista office.

Samsung Rewards strategy:
In close collaboration with Loyalty lead, secure and optimized customer experience for Samsung Rewards in all channels from campaigns to communication around the loyalty program in line with the strategy and secure to reach set KPIs. Be part of planning, execution, analysis, and continuous improvement. This part also involves close collaboration with HQ and European office.

Samsung rewards campaigns:
In collaboration with Loyalty lead, secure a solid campaign plan for Samsung Rewards. From this, initiate and deploy campaigns and communication in close alignment with CRM team. Also, ensure regular testing and benchmarking to drive continuous improvement.

Members strategy:
In close collaboration with Loyalty lead, secure and optimized customer experience for Samsung Member in all channels from campaigns to communication in alignment with the strategy. Securing the right content in the right channel according to strategy and campaign plan.

Members operations:
Managing the publication of articles, home banners and (layout, scheduling, publication period) in Members CMS and AEM (explore). Documentation of published material, incl. cid-tags for Adobe-tracking. Secure segmentation, customer flow, SEO, cross sell-links in explore articles, indirect links and deep links for Members app.

Stakeholder Collaboration:
Align with stakeholders and collaborate with other functions such as Category Marketing, eCommerce, Performance Marketing, and HQ/EO.

Data Analysis and Reporting:
Manage dashboard tools to create weekly and monthly reports and also analyze results, and present actionable improvements to achieve KPIs.

Role Tasks

Samsung Electronics Nordic is moving fast to further develop its overall digital marketing capacity. The aim is to provide best in class digital marketing communications to end consumers by delivering engaging, relevant, and timely content to increase the customer experience. In order to reach this objective, new digital tools are being implemented, as the focus on data driven marketing is greater than ever before.

As the Loyalty specialist at Samsung, you will execute on an operational level on the Loyalty strategy which involves Samsung Rewards and Samsung Members. Your role involves ensuring that campaigns and communication for those areas are being deployed in relevant channels and in alignment with the overall CRM strategy as well as securing campaign analysis and drive continuous improvement.  You will also be part of maintaining the loyalty program, Samsung Rewards with task such as setting up campaigns, follow up how the program is contributing to sales and loyal behavior. Proficiency with digital platforms and experience with CRM systems are essential

What makes this role interesting for a candidate?

Are you interested in Loyalty, CRM and data driven marketing, wanting to continue driving Samsung into the future? Working in our CRM team, you will play a key part in developing and improving the great Samsung Experience to our end consumers.

About you:

Main competence

• Organizing and Executing: Plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Supporting and Co-operating: Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organisation
• Adapting and Coping: Adapts and responds well to change. Manages pressure effectively and copes with setbacks.

Most relevant qualifications, education and training:

• Experience in CRM and loyalty, content production and execution in various digital platforms.
• Proficiency in using dashboards to develop segmentation strategies and generate insights.
• Ability to thrive in a fast-paced environment and consistently strive for excellence in delivery and execution.
• Bachelor´s degree in Business Administration, Marketing, or a related field.
• Experience working with CRM in a global company.

Most relevant previous work experience:

• Over 3 years of direct experience in CRM marketing and loyalty with a focus on loyalty programs
• Expertise in CRM and Loyalty, project management, and implementation.
• Proficient in analytics and testing, leveraging insights for continuous process improvement.
• Proven experience in stakeholder management, preferably within large organizations.
• Strong background in project management.

Required language skills:

Fluency in English & Swedish

Interested: 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Webhallen söker en Business Support Manager till CEO!

Ansök    Sep 10    MultiMind Bemanning AB    VD-sekreterare
Är du en strukturerad och analytisk person som vill arbeta nära en ledningsgrupp? Vill du vara en del av ett dynamiskt team på ett av Sveriges ledande teknikföretag? Webhallen söker nu en Business Support Manager som kommer att stötta deras VD och ledningsgrupp i att hålla ordning på projektportföljen samt ansvara för viktiga affärsuppdateringar och presentationer. Tjänsten är en tillsvidareanställning baserad på deras kontor i Stockholm med start så snart... Visa mer
Är du en strukturerad och analytisk person som vill arbeta nära en ledningsgrupp? Vill du vara en del av ett dynamiskt team på ett av Sveriges ledande teknikföretag? Webhallen söker nu en Business Support Manager som kommer att stötta deras VD och ledningsgrupp i att hålla ordning på projektportföljen samt ansvara för viktiga affärsuppdateringar och presentationer. Tjänsten är en tillsvidareanställning baserad på deras kontor i Stockholm med start så snart som möjligt.

Om rollen:
Som Business Support Manager kommer du att arbeta tätt med VD och ledningsgruppen. Du ansvarar för att organisera och uppdatera projektportföljen samt skapa affärspresentationer för månatliga och kvartalsvisa affärsgenomgångar. Du kommer också att ta mötesprotokoll och bistå med marknadsanalyser. Rollen är perfekt för dig som är detaljorienterad och analytisk, med starka kunskaper i PowerPoint och Excel.

Dina huvudsakliga ansvarsområden:

• Organisera och uppdatera projektportföljen.
• Skapa affärspresentationer för affärsgenomgångar och möten.
• Ta mötesprotokoll vid ledningsgruppsmöten.
• Genomföra marknadsanalyser baserade på befintlig data.
• Stödja VD och ledningsgruppen i dagliga uppgifter.

Kvalifikationer:

• Goda administrativa och analytiska färdigheter.
• Erfarenhet av att skapa presentationer i PowerPoint.
• Noggrannhet och förmåga att se helheten.
• Goda samarbets- och koordineringsfärdigheter.
• Flytande svenska och engelska, samt grundläggande förståelse av norska.
• Erfarenhet av Excel är meriterande.

Intressant?

Vi ser fram emot din ansökan och hanterar urvalet löpande, så tveka inte att skicka in din ansökan redan idag! Tjänsten kan komma att tillsättas innan sista ansökningsdag.

Alla ansökningar går via MultiMind. Visa mindre

Finsktalande Service Desk Tekniker till global kund

Har du erfarenhet av teknisk support i Microsoft-miljö och vill utvecklas kontinuerligt i den snabbt föränderliga IT-världen? Får du tillfredsställelse av att hjälpa och coacha kollegor i användningen av affärsapplikationer? Vill du lära dig mer om hur chatbots och virtuella agenter kan användas för att ännu bättre stödja våra kollegor? Då har vi en spännande möjlighet för dig som Service Desk Tekniker! Detta är ett konsultuppdrag med start så snart som m... Visa mer
Har du erfarenhet av teknisk support i Microsoft-miljö och vill utvecklas kontinuerligt i den snabbt föränderliga IT-världen? Får du tillfredsställelse av att hjälpa och coacha kollegor i användningen av affärsapplikationer? Vill du lära dig mer om hur chatbots och virtuella agenter kan användas för att ännu bättre stödja våra kollegor? Då har vi en spännande möjlighet för dig som Service Desk Tekniker!

Detta är ett konsultuppdrag med start så snart som möjligt. Initial uppdragslängd är 6 månader med goda möjligheter till en förlängning av uppdraget.

Jobbeskrivning

Som Service Desk Tekniker hos vår kund fungerar du som en spindel i nätet när det gäller informationsförsörjning. Du arbetar bra under press och får tillfredsställelse av att lösa ibland komplexa problem. Du känner ansvar för att på bästa möjliga sätt stötta kollegor i vår kunds internationella organisation, så att de kan fortsätta att ge utmärkt service till externa kunder. Du förstår vikten av en stabil informationsförsörjning och arbetar aktivt för att förebygga avbrott och frågor. Du är en lagspelare och har inga problem med att be om och ge hjälp till dina direkta kollegor. Du utmärker dig genom din kundvänlighet och har mer än tillräcklig kunskap och erfarenhet av de viktigaste affärsapplikationerna. Du är länken mellan vår kunds verksamhet och de funktionella konsulterna (2nd line support) där du håller kontroll över registrerade ärenden. Vid behov samarbetar du med tredjepartsleverantörer för att lösa problem. Du har en tydlig vision för hur en välfungerande Service Desk ska fungera, gärna i en internationell kontext. Du är intresserad av modern Microsoft-teknologi och använder denna på det mest effektiva sättet.

Vad kommer du att göra i den här rollen?

• Tillsammans med teamet ansvarar du för att registrera, övervaka och besvara frågor samt (på distans) lösa problem för dina kollegor både nationellt och internationellt
• Du ansvarar delvis för att underhålla vår kunskapsbas och främja självservice-kanalerna
• Du letar aktivt efter nya möjligheter (inklusive användningen av appar, virtuella agenter, chatbots) för att optimera våra tjänster
• Du stödjer ett stort antal slutanvändare globalt, vilket innebär att kommunikationen sker både på finska och engelska
• I din roll som Service Desk Tekniker utmanar du dig själv dagligen att förbättra processerna så att kollegorna får ännu bättre stöd
• Tillsammans med teamet håller du kunskapsbasen och arbetsinstruktionerna uppdaterade
• Du bidrar gärna till att ytterligare professionalisera avdelningen

Vad förväntar vi oss av dig i rollen som Service Desk Tekniker?

Vi söker en professionell person som har vår kunds kärnvärden (Förtroende, Kvalitet, Framsteg) i sitt DNA. Dessutom är kompetenser som kundfokus, analytiska färdigheter, stresstålighet och god kommunikationsförmåga avgörande för denna specifika tjänst. Har du följande profil?

• Du har en relevant högskoleutbildning inom IT, företagsadministration eller en liknande utbildning kompletterad med IT-relaterade kurser
• Du behärskar svenska, finska och engelska flytande, både i tal och skrift, och är kommunikativ
• Du har ett proaktivt arbetssätt och letar ständigt efter möjligheter att förbättra våra tjänster
• Du analyserar problem självständigt och kommer med resultatinriktade lösningar. Du tar ägarskap över det du arbetar med
• Du har en serviceinriktad attityd som bidrar till samarbetet med olika intressenter inom och utanför organisationen, såsom kontakt med funktionella chefer, leverantörer och de interna "kunderna" inom vår organisation
• Du har kunskap om och erfarenhet av Microsoft-produkter såsom Microsoft Modern Workplace (Windows 10/11), Microsoft 365, molnteknologi som Microsoft Azure och helst erfarenhet av Dynamics 365
• Erfarenhet av TOPdesk är ett plus.

Är du intresserad och tror att rollen som Service Desk Tekniker passar dig?

Om du känner igen dig i denna beskrivning och är redo för nästa steg i din karriär, får du gärna skicka in din ansökan redan idag! Urval sker löpande och tjänsten kan komma att tillsättas innan sista ansökningsdatum. Visa mindre

Billing Coordinator to Telia

Do you share a passion for Telecom and would like to work within the area of rating and billing? Telia Division X provides cutting-edge services to enterprises, and Billing has become a strategic function in the customer experience journey. Telia is looking for a Billing Coordinator, starting ASAP until the end of the year, with good possibilities for an extension. Is this your next opportunity? Our client, who is the head of the Order & Delivery team wi... Visa mer
Do you share a passion for Telecom and would like to work within the area of rating and billing? Telia Division X provides cutting-edge services to enterprises, and Billing has become a strategic function in the customer experience journey. Telia is looking for a Billing Coordinator, starting ASAP until the end of the year, with good possibilities for an extension.

Is this your next opportunity?

Our client, who is the head of the Order & Delivery team within Delivery & Billing at Telia Division, is now looking for a Billing Coordinator to strengthen the team. The overall responsibility of the Billing Coordinator is to serve internal and external customers and to provide expertise and know-how on billing-related matters. You will act as a bridge between the Billing Team and other Telia teams such as Finance, Sales, Delivery, Support, Legal, and DevOps. Officially, all the Billing Coordinators report to the client, who is the head of Order & Delivery, but are operationally also part of the Billing Team, consisting of members from both the Delivery & Billing department and IT Engineering.

Responsibilities include, but are not limited to:

• Making sure customers and offers are configured correctly in support systems
• Ensuring that customers receive invoices correctly and in a timely manner
• Acting as third-line support for billing inquiries
• Taking part in development initiatives as a subject matter expert
• Acting as support in Revenue Assurance projects
• Tasks include, but are not limited to:
• Running periodic (bulk) billing for all our 1000+ customers
• Creating and distributing on-demand invoices
• Answering inquiries in the group mailbox
• Taking on tasks that come in via the group mailbox
• Suggesting improvements to our development board
• Performing analysis and taking action on operational KPIs. For example: Mediation and rating errors, Order errors and Billing errors.
• Performing analysis and suggesting action on strategic KPIs. For example: Bill Completion Rate, Bill Accuracy and Bill Timeliness.

Is this you?
This role requires the applicant to have:

• An analytical mindset: Think outside the box
• Strong business acumen: A great understanding of what our stakeholders need to meet our customers´ needs
• A willingness to learn and grow
• We think that you have a non-prestigious attitude and are equipped with a healthy dose of curiosity. You thrive in a changing environment, where priorities constantly shift.

Your personal competencies:
• Problem solver
• Resourceful
• Good communicator
• Continuous learner

Must have:
Previous experience in Business Support Systems (BSS), for example:

• Billing and Invoicing
• Financial Systems, Ledgers
• Order and Delivery Systems

Nice-to-have:

Previous experience in the Telecommunications sector and Previous experience in software tools, for example:

• Relational Databases, for example Oracle
• Visualization Tools, for example Qlik Sense
• Microsoft Tools, for example Excel, Access, Azur

It´s more than just a job!
Regardless of the position you are looking for, Telia will give you the tools and support you need to grow both as a professional and as a person with them. Telia can offer you your next big opportunity in a creative, motivating, and welcoming company where everyone can be themselves, with equal access to opportunities. Telia respects and values the diversity of people. In addition to an attractive and inclusive work environment, they also enable flexibility and offer a wide variety of employee benefits.

Interested?
If you fancy joining Telia´s team don´t hesitate to apply today! Visa mindre

Loyalty Specialist to Samsung

We are currently looking for a Loyalty specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival.... Visa mer
We are currently looking for a Loyalty specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

About the role:

As Loyalty specialist, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Job scope and key deliverables:

Samsung is seeking an experienced Loyalty specialist to drive, coordinate, and execute loyalty initiatives with speed and excellence. Key responsibility will be to execute on various projects, campaigns and communication to drive loyalty. These initiatives aim to enhance retention, loyalty, and sales. The role involves close collaboration with the Loyalty lead, the rest of the CRM and other internal stakeholders. Main part of this role will be to run daily operations for Samsung Rewards and Samsung Members App. This position is based in our Kista office.

Samsung Rewards strategy:
In close collaboration with Loyalty lead, secure and optimized customer experience for Samsung Rewards in all channels from campaigns to communication around the loyalty program in line with the strategy and secure to reach set KPIs. Be part of planning, execution, analysis, and continuous improvement. This part also involves close collaboration with HQ and European office.

Samsung rewards campaigns:
In collaboration with Loyalty lead, secure a solid campaign plan for Samsung Rewards. From this, initiate and deploy campaigns and communication in close alignment with CRM team. Also, ensure regular testing and benchmarking to drive continuous improvement.

Members strategy:
In close collaboration with Loyalty lead, secure and optimized customer experience for Samsung Member in all channels from campaigns to communication in alignment with the strategy. Securing the right content in the right channel according to strategy and campaign plan.

Members operations:
Managing the publication of articles, home banners and (layout, scheduling, publication period) in Members CMS and AEM (explore). Documentation of published material, incl. cid-tags for Adobe-tracking. Secure segmentation, customer flow, SEO, cross sell-links in explore articles, indirect links and deep links for Members app.

Stakeholder Collaboration:
Align with stakeholders and collaborate with other functions such as Category Marketing, eCommerce, Performance Marketing, and HQ/EO.

Data Analysis and Reporting:
Manage dashboard tools to create weekly and monthly reports and also analyze results, and present actionable improvements to achieve KPIs.

Role Tasks

Samsung Electronics Nordic is moving fast to further develop its overall digital marketing capacity. The aim is to provide best in class digital marketing communications to end consumers by delivering engaging, relevant, and timely content to increase the customer experience. In order to reach this objective, new digital tools are being implemented, as the focus on data driven marketing is greater than ever before.

As the Loyalty specialist at Samsung, you will execute on an operational level on the Loyalty strategy which involves Samsung Rewards and Samsung Members. Your role involves ensuring that campaigns and communication for those areas are being deployed in relevant channels and in alignment with the overall CRM strategy as well as securing campaign analysis and drive continuous improvement.  You will also be part of maintaining the loyalty program, Samsung Rewards with task such as setting up campaigns, follow up how the program is contributing to sales and loyal behavior. Proficiency with digital platforms and experience with CRM systems are essential

What makes this role interesting for a candidate?

Are you interested in Loyalty, CRM and data driven marketing, wanting to continue driving Samsung into the future? Working in our CRM team, you will play a key part in developing and improving the great Samsung Experience to our end consumers.

About you:

Main competence

• Organizing and Executing: Plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Supporting and Co-operating: Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organisation
• Adapting and Coping: Adapts and responds well to change. Manages pressure effectively and copes with setbacks.

Most relevant qualifications, education and training:

• Experience in CRM and loyalty, content production and execution in various digital platforms.
• Proficiency in using dashboards to develop segmentation strategies and generate insights.
• Ability to thrive in a fast-paced environment and consistently strive for excellence in delivery and execution.
• Bachelor´s degree in Business Administration, Marketing, or a related field.
• Experience working with CRM in a global company.

Most relevant previous work experience:

• Over 3 years of direct experience in CRM marketing and loyalty with a focus on loyalty programs
• Expertise in CRM and Loyalty, project management, and implementation.
• Proficient in analytics and testing, leveraging insights for continuous process improvement.
• Proven experience in stakeholder management, preferably within large organizations.
• Strong background in project management.

Required language skills:

Fluency in English & Swedish

Interested: 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Product Manager Onboard Supply Chain to Airway company

Ansök    Aug 29    MultiMind Bemanning AB    Logistikchef
We are currently looking for a Product Manager Onboard Supply Chain to an exciting opportunity with our client in the aviation industry! This is a consultancy contract starting in September 2024- the end of the year (Opportunities for an extension). About the role:  Join our dynamic Onboard Supply Chain team as a Product Manager and play a pivotal role in shaping the in-flight experience for our customers. You´ll be at the forefront of driving innovation... Visa mer
We are currently looking for a Product Manager Onboard Supply Chain to an exciting opportunity with our client in the aviation industry! This is a consultancy contract starting in September 2024- the end of the year (Opportunities for an extension).

About the role: 

Join our dynamic Onboard Supply Chain team as a Product Manager and play a pivotal role in shaping the in-flight experience for our customers. You´ll be at the forefront of driving innovation and efficiency, overseeing every aspect of onboard products and ensuring seamless logistics from concept to delivery.

In this central position, you´ll manage the entire supply chain, working closely with catering stations to implement new and improved offerings. This role is perfect for someone who thrives in a fast-paced, ever-changing environment, with a keen eye for cost optimization and sustainability. Your contributions will be crucial to our operational and commercial success

Responsibilities:

• Lead and manage 4PL and 3PL providers.
• Continuously optimize the entire Onboard supply chain together with suppliers.
• Secure correct forecasts and lead the work with suppliers.
• Secure communication regarding products and product decisions.
• Keep waste on minimum level.
• Participate in negotiations with suppliers.
• Be an enabler and problem-solver.

About you: 

Requirements:

• Minimum 5 years of work experience with complex supply chain solutions, preferably in an international environment.
• Strong ability to lead yourself in a constantly changing environment.
• An analytical mind.
• Very good Excel knowledge.
• Excellent English communication skills - verbal and written.

Personality:

• Are a team player.
• Are the one that "Get things done!"
• Have a high level of energy, drive, and tenacity, ability to work under pressure and to thrive in a fast-paced environment.
• Are structured, trustworthy, enthusiastic and a fast learner.
• Have strong problem-solving skills.

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Kundservicemedarbetare till Webbhallen - Sommarjobb

Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vår kund söker en person som kan börja i mitten av juni. Detta är ett konsultuppdrag på heltid under sommaren med möjlighet att fortsätta att arbeta på deltid under hösten. Arbetsbeskrivning: Som Kundservicemedarbetare komm... Visa mer
Är du en passionerad gamer, bygger dina egna datorer och drivs av att hjälpa människor? Har du erfarenhet inom gamingindustrin eller ett starkt intresse för elektronik och teknik? Om så är fallet, har vi en spännande möjlighet för dig! Vår kund söker en person som kan börja i mitten av juni. Detta är ett konsultuppdrag på heltid under sommaren med möjlighet att fortsätta att arbeta på deltid under hösten.

Arbetsbeskrivning:
Som Kundservicemedarbetare kommer du att ansvara för:

• Att ge högkvalitativ kundservice via telefon och e-post 
• Att svara på och lösa relativt avancerade IT- och tekniska frågor
• Att vägleda och assistera kunder med deras frågor och problem
• Att använda din kunskap inom gaming- och elektronikindustrin för att effektivt stödja våra kunder

Krav:

• Passion för gaming och teknik.
• Erfarenhet eller starkt intresse för att bygga datorer.
• Flytande i svenska och engelska.
• Starka kommunikationsfärdigheter och förmåga att ge empatisk kundservice

Meriterande:

• Tidigare erfarenhet inom kundservice eller teknisk support 
• En bakgrund inom datavetenskap 

Du som person:
Vi söker en entusiastisk och tekniskt kunnig individ som vill ansluta sig till Webbhallens team som Kundservicemedarbetare. Den ideala kandidaten är en PC-entusiast som tycker om att bygga sina egna datorer som en hobby. Webbhallen värdesätter ödmjukhet, vänlighet och empati hos sina medarbetare.

Varför ska du ansluta dig till Webbhallen?
Bli en del av ett dynamiskt team med starkt fokus på teknik och gaming. Här får du möjlighet att arbeta i en stödjande och samarbetsinriktad miljö, med likasinnade individer som delar din passion för gaming och teknik.

Intresserad?
Känns detta intressant? Då vill vi gärna höra från dig så snart som möjligt! Notera att tjänsten kan komma att tillsättas innan senaste ansökningsdatum. Visa mindre

Sustainability Officer to Samsung

We are currently looking for a Sustainability Officer to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a one year contract starting 2024-05-01 until 2025-04-30 (with the possibility to extend). About the company: Help Us Create What Can´t Be Done! Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In tod... Visa mer
We are currently looking for a Sustainability Officer to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a one year contract starting 2024-05-01 until 2025-04-30 (with the possibility to extend).

About the company:

Help Us Create What Can´t Be Done!

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. As we have done for over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Sustainability Officer, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

About the role:

Why join our team? / A message from our team!

In this role, you will work in the Sustainability and Corporate affairs team, within the Legal department at Samsung Electronics Nordic AB ("SENA"). Our team´s aim and purpose are to improve and develop Samsung Electronics´ (Nordic) sustainability and corporate affairs work, by supporting SENA teams in all product divisions. In addition to the sustainability officer, our team consists of a manager heading the team, an Environmental officer responsible for environmental reporting, and the team is supported by external public affairs consultants.

What will this role achieve?

The sustainability officer´s main missions are to lead on sales support in the team and support various other sustainability projects and initiatives, and to manage all marketing and company brand-related activities within sustainability. As SENA is in scope for the CSRD, the sustainability officer is also involved and responsible of many parts of SENA´s CSRD preparatory work and reporting.

What will be your job scope and key deliverables?

• Lead on cross-divisional sales support: provide sustainability expertise and documentation for tenders, customer requests, contract processes, RFI, and more.
• Provide sustainability expertise to manage company branding and marketing activities. Provide sustainability communication expertise to manage communication activities from e.g. media, customers and internal messaging.
• Sustainability reporting: project managing the creation of SENA´s Sustainability report (GHG emissions, waste & recycling, social sustainability, compliance, etc.); and environmental reporting to Nordic authorities (chemical tax, copy fee, WEEE, etc.).
• Also, CSRD preparatory work and reporting, including contact with external agency, mapping of relevant documentation and processes, point of contact for internal stakeholders (various SENA teams), and more.
• Ensure compliance with relevant legislation and regulations. To some extent also legislation monitoring and understanding of upcoming Nordic and EU legislation that affects SENA´s business.
• Creating and presentation of sustainability trainings.

About you:

What do we need for this role?

• Education: Higher academic qualification in environmental engineering/sustainability and/or marketing and communications.
• Experience: At least 3 years from working with sustainability, including for instance environmental reporting, sales/marketing support.
• Skills: Proven track-record of leading projects successfully in a global company; excellent communication skills; excellent PowerPoint skills; experience with presenting.
• Personal attributes: Quality focused with eye for detail, excellent communication skills in Swedish and English, self-confident, flexible, service-minded, prestige less.

Samsung is a dynamic company in a fast-moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Business Administration Manufacturing Professional

Vi letar just nu efter en Business Administration Manufacturing Professional till vår spännande kund som är ett välkänt elektronikföretag! Detta är ett konsultuppdrag på 1 år med start i början av oktober. Om företaget: Vår kund är ett världskänt företag inom teknikbranschen med ett brett utbud av produkter, tjänster och lösningar. Företaget har en lång historia av innovation och har varit en viktig aktör i att forma den moderna världen. De är verksamma ... Visa mer
Vi letar just nu efter en Business Administration Manufacturing Professional till vår spännande kund som är ett välkänt elektronikföretag! Detta är ett konsultuppdrag på 1 år med start i början av oktober.

Om företaget:

Vår kund är ett världskänt företag inom teknikbranschen med ett brett utbud av produkter, tjänster och lösningar. Företaget har en lång historia av innovation och har varit en viktig aktör i att forma den moderna världen. De är verksamma inom flera olika sektorer, inklusive elektronik, hälsovård och transport. Företaget har en stark global närvaro och har ett team av dedikerade och kompetenta medarbetare som arbetar för att driva företaget framåt.

Beskrivning:

Vi söker en mycket organiserad och motiverad individ att ansluta sig till vårt team som Projektadministration och Support Specialist. Den framgångsrika kandidaten kommer att ta över och avlasta med dagliga arbetsuppgifter, vilket kan innebära en mycket varierande arbetsuppgifter, med ett primärt fokus på fakturering, kostnadskontroll och hantering av leverantörsfakturor. Denna roll innebär att hantera projektadministration i olika projekt, både inom anläggningsprojekt och serviceprojekt. Du kommer att vara stöd och avlastning för våra två controllers, både inom projektredovisning och business controlling.

Huvudsakliga arbetsuppgifter:

• Ansvara för korrekt kostnadsuppföljning inom projekten.
• Fakturering till kund i samförstånd med projektledare och ansvariga.
• Hantera inköpsanmodan och leverantörsfakturor både inom projekt och kostnadsställe.
• Uppsättning av projekt i SAP/R3 samt löpande projektredovisning.
• Uppföljning inom marginalförändringar, omkostnader, produktivitets- och tidsskrivningsuppföljning.
• Ansvara för finansiell rapportering inom projekten.
• Vara behjälplig i forecast och budget, med uppdateringar och underlag.
• Vara behjälplig i månadsavslut med avstämningar, rapportering m.m.
• Tjänsten innebär många kontaktytor inom företaget och externa samarbetspartner.
• Övrig administration inom ekonomiområdet.

Kunskaper:

• Språkkunskaper krav på svenska och god engelska.
• Excel samt övriga program i Officepaketet.
• Meriterande om kunskap i SAP.
• Allmänna ekonomikunskaper.

Personliga egenskaper:

• Van att jobba självständigt och med god förmåga till egna initiativ.
• Tycka om att jobba tillsammans i team, med god samarbetsförmåga både med ekonomer och projektledare, både inom och utanför Sveriges gränser.
• Vara noggrann och systematisk i sitt arbete.

Låter det intre

ssant?Då hör vi gärna från dig! Vi behandlar ansökningar löpande och tjänsten kan komma att tillsättas före senaste ansökningsdatum, så vid intresse ber vi dig att ansöka snarast. Visa mindre

UX Designer

Do you want to play a central role in our exciting and transformational journey to become the most data driven bank in the world? We are currently looking for a UX Designer! This is a consultancy opportunity, starting as soon as possible to 2024-12-20. About the role: We are seeking an experienced and self-motivated UX designer with a minimum of 7 years of experience, who thrives in collaborating with various stakeholders to comprehend business and user ... Visa mer
Do you want to play a central role in our exciting and transformational journey to become the most data driven bank in the world? We are currently looking for a UX Designer! This is a consultancy opportunity, starting as soon as possible to 2024-12-20.

About the role:

We are seeking an experienced and self-motivated UX designer with a minimum of 7 years of experience, who thrives in collaborating with various stakeholders to comprehend business and user requirements.

In this role, you will closely collaborate with a product owner in Business Services to devise prototypes, concepts, and workflows for an internal audience, as well as conduct interviews and usability tests.

We are looking for someone capable of managing multiple ongoing threads simultaneously and navigating through a diverse target/user group with varied needs. This role also entails establishing operational methods alongside a product owner, developers, and a specialized team of users. It is crucial that you enjoy collaborating with individuals possessing diverse skill sets and possess strong self-leadership skills. Experience in working on complex projects is essential.

About you:

Experience of:

• Interaction design
• Research
• Facilitation
• UI design
• Accessibility
• Prototyping in Figma
• Agile methods
• Gathering and analyzing qualitative and quantitative data

Personality:

• Creative and problem-solving oriented
• Excellent communication skills and ability to collaborate in teams
• Self-driven and resourceful

Language:
You have good language skills in Swedish and English, both written and spoken.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Project Manager- Migration banking

"Do you want to play a central role in our exciting and transformational journey to become the most data driven bank in the world?" Expected years of experience: 6+ years Start date: ASAP End date: 2025-06-30 Location/remote availability: Solna office 100% onsite Role/Assignment Overview: SEB is an innovative and forward-looking organization committed to excellence in database management. SEB are currently looking for a highly motivated Project Manager ... Visa mer
"Do you want to play a central role in our exciting and transformational journey to become the most data driven bank in the world?"

Expected years of experience: 6+ years
Start date: ASAP
End date: 2025-06-30
Location/remote availability: Solna office 100% onsite

Role/Assignment Overview:

SEB is an innovative and forward-looking organization committed to excellence in database management. SEB are currently looking for a highly motivated Project Manager to lead the migration of KURT to SIMBA, resulting in the closure of KURT. We are seeking a Project Manager who is proactive, driven, and enthusiastic about both technology and finance.
As a Project Manager, you will oversee the seamless migration process from KURT to SIMBA while ensuring the smooth closure of KURT. This role demands a proactive individual with a strong drive and adaptability to new situations. Additionally, you will play a key role in identifying innovative solutions and implementing contingency plans as needed.

Key Responsibilities:

• Lead the migration process, meticulously addressing technical details for a smooth transition.
• Translate information to the new system, prioritizing a solution-oriented approach to overcome obstacles.
• Collaborate with stakeholders to identify and resolve technical challenges, driving successful outcomes.
• Participate in steering group meetings to monitor progress and address arising issues.
• Ensure accuracy and integrity in accounting and data warehouse systems throughout the migration process.

Requirements:

• Proven experience as a Project Manager with a successful track record in database migration projects.
• Strong background in both technology and finance, preferably with experience in banking systems.
• Ability to bridge the gap between technical requirements and business needs.
• Exceptional problem-solving skills and drive for innovative solutions.
• Excellent communication and collaboration skills for effective teamwork.
• Demonstrated experience in project management and handling complex technical projects.
• Motivation to excel in a dynamic work environment.
• Curiosity and adaptability to grasp new concepts and technologies quickly.
• Fearlessness in exploring alternative solutions and implementing backup plans.
• Strong interpersonal skills and ability to build effective relationships.
• Experience in similar database migration projects is advantageous.
• Proficiency in or tech-savviness is a plus.

Language Skills:

English and Swedish Visa mindre

Sustainability Officer to Samsung

We are currently looking for a Sustainability Officer to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a one year contract starting 2024-05-01 until 2025-04-30 (with the possibility to extend). About the company: Help Us Create What Can´t Be Done! Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In tod... Visa mer
We are currently looking for a Sustainability Officer to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a one year contract starting 2024-05-01 until 2025-04-30 (with the possibility to extend).

About the company:

Help Us Create What Can´t Be Done!

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. As we have done for over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Sustainability Officer, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

About the role:

Why join our team? / A message from our team!

In this role, you will work in the Sustainability and Corporate affairs team, within the Legal department at Samsung Electronics Nordic AB ("SENA"). Our team´s aim and purpose are to improve and develop Samsung Electronics´ (Nordic) sustainability and corporate affairs work, by supporting SENA teams in all product divisions. In addition to the sustainability officer, our team consists of a manager heading the team, an Environmental officer responsible for environmental reporting, and the team is supported by external public affairs consultants.

What will this role achieve?

The sustainability officer´s main missions are to lead on sales support in the team and support various other sustainability projects and initiatives, and to manage all marketing and company brand-related activities within sustainability. As SENA is in scope for the CSRD, the sustainability officer is also involved and responsible of many parts of SENA´s CSRD preparatory work and reporting.

What will be your job scope and key deliverables?

• Lead on cross-divisional sales support: provide sustainability expertise and documentation for tenders, customer requests, contract processes, RFI, and more.
• Provide sustainability expertise to manage company branding and marketing activities. Provide sustainability communication expertise to manage communication activities from e.g. media, customers and internal messaging.
• Sustainability reporting: project managing the creation of SENA´s Sustainability report (GHG emissions, waste & recycling, social sustainability, compliance, etc.); and environmental reporting to Nordic authorities (chemical tax, copy fee, WEEE, etc.).
• Also, CSRD preparatory work and reporting, including contact with external agency, mapping of relevant documentation and processes, point of contact for internal stakeholders (various SENA teams), and more.
• Ensure compliance with relevant legislation and regulations. To some extent also legislation monitoring and understanding of upcoming Nordic and EU legislation that affects SENA´s business.
• Creating and presentation of sustainability trainings.

About you:

What do we need for this role?

• Education: Higher academic qualification in environmental engineering/sustainability and/or marketing and communications.
• Experience: At least 3 years from working with sustainability, including for instance environmental reporting, sales/marketing support.
• Skills: Proven track-record of leading projects successfully in a global company; excellent communication skills; excellent PowerPoint skills; experience with presenting.
• Personal attributes: Quality focused with eye for detail, excellent communication skills in Swedish and English, self-confident, flexible, service-minded, prestige less.

Samsung is a dynamic company in a fast-moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Test Manager for SAP Implementation Project

We are looking for a Test Manager with experience in developing testing frameworks. This assignment is scheduled from February 2023 to July 2024, with a high possibility of extension beyond that period. Background: Our client, a leader in the Paper and Pulp industry, is embarking on a strategic transition to a new Enterprise Resource Planning (ERP) system. The aim is to optimize business processes, improve cross-departmental information flow, and enhance... Visa mer
We are looking for a Test Manager with experience in developing testing frameworks. This assignment is scheduled from February 2023 to July 2024, with a high possibility of extension beyond that period.

Background:

Our client, a leader in the Paper and Pulp industry, is embarking on a strategic transition to a new Enterprise Resource Planning (ERP) system. The aim is to optimize business processes, improve cross-departmental information flow, and enhance data management capabilities. As a TM, the focus is on building a testing framework from the ground up together with internal and external partners.

Key Responsibilities:

Strategic Test Management:

• Develop and implement a comprehensive test strategy that aligns with the company´s transition to SAP S/4HANA and the ongoing use of a diverse set of systems.
• Create methodologies suitable for both purchased and custom-built systems, ensuring robust testing across all platforms.

Process Improvement and Maturity Development:

• Evaluate the current testing processes and maturity level, identifying areas for improvement.
• mplement best practices in testing to enhance the overall quality and efficiency of the testing processes.
• Develop and enforce standards for software testing within the organization.

 Project Management:

• Oversee all testing phases of the SAP S/4HANA consolidation project, ensuring that testing is thorough, efficient, and effective.
• Manage timelines, resources, and budgets related to testing activities.

Team Leadership and Management:

• Build and lead a testing team, providing guidance and training to elevate their skills and knowledge, especially in areas where the company currently lacks expertise.
• Foster a culture of quality and continuous improvement in the testing team.

Stakeholder Engagement and Communication:

• Act as the primary liaison between the testing team and other departments, including IT, operations, and external vendors.
• Effectively communicate testing plans, progress, and outcomes to stakeholders at various levels.

Technology and Tools:

• Select and implement testing tools and technologies that are compatible with both SAP S/4HANA and existing systems.
• Stay abreast of the latest trends and developments in software testing and SAP solutions.

 

Required Skills and Qualifications:

Educational Background:

• A degree in Computer Science, Information Technology, or a related field.
• Certifications in software testing (e.g., ISTQB or equivalent) and SAP Test Management are advantageous.

Professional Experience:

• +10 years proven experience in test management, preferably in the paper and pulp industry or similar sectors.
• Experience with both custom-built and purchased systems, and a strong understanding of their integration challenges.
• Hands-on experience with ERP implementations, particularly SAP S/4HANA.

Soft Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills, capable of working effectively with both technical and non-technical stakeholders.
• Problem-solving abilities and a strategic mindset.

Change Management:

• Experience in managing change, particularly in transitioning test to new systems and processes in a low-maturity environment.

Location and Mobility:

 Location, our client´s office located in Solna. On-site as the base. Remote most likely one day a week. Visa mindre

Sales Analyst to Samsung

Ansök    Mar 6    MultiMind Bemanning AB    Säljassistent
We are currently looking for a Sales analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting in  ASAP.  About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done... Visa mer
We are currently looking for a Sales analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting in  ASAP. 

About the company:
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As a Sales Analyst, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Samsung Nordics is a multicultural company and we are a team with people from all over the world. This is one of our greatest strengths since it makes us a team with very varied knowledge and experiences. Despite our differences, we all have one thing in common – and that is our pursuit for innovation. We work to address some of the issues that society faces in the Nordics, and we believe that our innovative technology can be a force of good helping us with this.

About the role:
Purpose of the role:

Communicating sales and market insights for Mobile Experience (MX) product groups by driving and providing actionable insights based on external and internal sources, analysis and evaluation. Move beyond analysis and reach for action, in order to increase efficiency and sell-out.

Key Accountabilities & Job scope:

• Evaluate sell-out data and trends together with market activities such as
• Sell out trend and promotional impact reports
• Internal data such as profitability and return on investment etc.
• Market insight reports (e.g., GfK reports)
• Consumer Market Insights (e.g., Kantar Reports)
• Global trend reports as shared by global teams
• Competitor analysis based on publicly available data.
• Identify and manage various sources of data and information. Translate data into insights to guide strategic decision making across the MX organization
• Communicate insights in a clear and concise manner in a way that drives action and make impact
• Develop tools and processes to improve capability across the team and make it visual and impactful
• Proactively lead analyses to address business needs, opportunities & issues
• Provide feedback, insights and recommendations for improving Samsung MX business performance and profitability
• Ensure deliverables with clear actionable recommendation and drive action to contribute toward commercialized ideas and customer team success

About you:
Qualifications Required:

• University degree, major in business administration, economics, statistics, engineering or similar

Experiance:

• Preferably 1-2 years in similar role, e.g., Junior Business Controller, BI Power user, Market Intelligence Analyst, etc
• Considerable experience in data validation and cross reference comparisons
• Documented experience visualizing data and actionable insights
• Industry knowledge is a big plus
• Experience from Nordic matrix organization is a merit

Skills:

• Strong numerical and analytical skills with experience of translating data from multiple sources into intuitive reports through data visualization
• Advanced Excel competence
• Tableau, Qlik Sens, Power BI or similar BI system knowledge is key
• Fluent in English (both written and verbal)

In this role, it is important that you are business and customer oriented and are able to work effectively and in an inclusive manner with both individuals and groups of people that have diverse styles, abilities and motivation. As a person, you take ownership by being proactive, structured and finalize work independently. Samsung is a highly dynamic company in a fast-moving industry, so there are many opportunities to grow and develop! In order to enjoy working with us you must be a doer and a person who appreciate tempo, change and take own initiatives. You need to be open to new ideas and new ways of thinking. No day is like the other here at Samsung, and we want you to be curious, to see the opportunity in fast and sometimes unexpected changes.

Interested:
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Design Assistant for big Swedish sportswear company!

Ansök    Mar 9    MultiMind Bemanning AB    Säljassistent
Are you an active, organized, and creative individual with minimum 2 years of design studies or equivalent work experience? Then you might be the right candidate for this exciting opportunity as a Design Assistant with our client, a big Swedish sportswear company. This is a direct recruitment for a permanent contract with our client starting as soon as possible.   The Team: In this role you work alongside their Designers and Product developers as well as... Visa mer
Are you an active, organized, and creative individual with minimum 2 years of design studies or equivalent work experience? Then you might be the right candidate for this exciting opportunity as a Design Assistant with our client, a big Swedish sportswear company.
This is a direct recruitment for a permanent contract with our client starting as soon as possible.

 

The Team:
In this role you work alongside their Designers and Product developers as well as the Creative Director and Head of Category to secure creative height, commercial value, and perfect products. The design team is responsible for designing the Sport Apparel and Underwear products. They make sure that the products express the company´s brand aesthetics and meet consumer needs. Long-lasting quality and design. Sustainability is a big focus and always top of mind.

 

The Role:
To support the designers in the seasonal process, you will be responsible for color and print management, such as commenting on lab dips, updating prints and graphics in Photoshop, and creating seasonal color cards. You will also assist the designers by attending fittings, updating tech packs, and managing such in the PLM system. A big part of the job consists of creating and updating product instructions in Adobe Illustrator and managing such in the PLM system. You will also work, in close cooperation with category management, with SMU´s. You must be organized as multiple seasons and projects are running at the same time. You will work both administrative and hands-on with products.
To succeed in this role, you are solution-oriented and are able to work proactively, to see what needs to be done. In this way, you will be a part of driving the team and the products forward. As a person, you are also structured and flexible. You have the ability to independently drive your work forward and take responsibility for your tasks being completed on time and with high quality.

We are looking for you that...

• have min 2 years of design studies post-high school.
• are well organized, effective, and thorough in your work.
• are forward-leaning and have good self-leadership skills.
• like creating artwork and prints
• manage Adobe Illustrator and Adobe Photoshop
• might have experience from PLM (Centric). It is meriting but not necessary.
• loves clear goals and sets high ambitions and standards.
• have very good English language skills, both verbal and written

 

Want to join the team?
If you are up for the challenge and reckon that this position fits your profile, we would love to hear from you. Apply today, as we are reviewing applications ongoingly, and the position might be filled before the application deadline.

When you apply, kindly attach your CV as well as your portfolio. Visa mindre

Sub Workstream Lead - Order Management & Sales

We are looking for a Sub Workstream Lead for Order Management & Sales. This opportunity is from February 2023 to July 2024, with a high possibility of extension beyond that period. Background: Our client, a leader in the Paper and Pulp industry, is embarking on a strategic transition to a new Enterprise Resource Planning (ERP) system. The aim is to optimize business processes, improve cross-departmental information flow, and enhance our data management c... Visa mer
We are looking for a Sub Workstream Lead for Order Management & Sales. This opportunity is from February 2023 to July 2024, with a high possibility of extension beyond that period.

Background:

Our client, a leader in the Paper and Pulp industry, is embarking on a strategic transition to a new Enterprise Resource Planning (ERP) system. The aim is to optimize business processes, improve cross-departmental information flow, and enhance our data management capabilities.

The main workstream for "Lead to Cash and Plan to Fulfil" consists of three sub workstreams – "Order management & sales", "Supply chain planning" and "Transportation management".

This request is for a sub workstream lead for "order management & sales." The role is responsible for the full delivery of the sub workstream and ensuring the best solution – from a business and system perspective.

Key Responsibilities:

• Lead the successful delivery of the sub-project workstream
• Coordinate with other relevant workstreams.
• Report to workstream lead for L2C/P2F
• Provide context and expertise and ensure best solution
• Not only including SAP, but also relevant legacy systems and processes.
• Prepare and coordinate requirements and design workshops in the initial phases.Together with counterpart from SI
• Drive and recommend resolution/closure of identified solution gaps
• Ensure stakeholder collaboration (reference groups), meeting forums and expectation management.
• Ensure that relevant decision needs are identified, prepared and resolved.
• Coordinate with Change Management
• Change effort will mainly be within order management and sales, but also potentially with our customers and other partners.
• Manage and coordinate resources.
• Being an ambassador for the new solution

About you:
Qualifications Required:

• A degree in business administration, Computer Science, Information Technology, or a related field.
• Certifications in SAP S/4 HANA – SD, MM and CRM are advantageous

Experiance:

• +10 years proven experience in project management, with both business and system dimensions. Preferably in the paper and pulp industry or similar sectors.
• Experience with process, and cross-process related topics and driving the resolution of identified gaps.
• +10 years´ experience in the Order management & Sales area
• Experience with both custom-built and ERP-systems, and a strong understanding of their integration challenges.
• Hands-on experience with SAP implementations, particularly SAP S/4HANA
• Experience working in large implementation programs preferably driven by a SI partner.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills, capable of working effectively with both technical and non-technical stakeholders.
• Problem-solving abilities and a strategic mindset.
• Experience in managing change from both business and systems perspective.

Interested:
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Supply Chain Coordinator to Airway company

Ansök    Jan 22    MultiMind Bemanning AB    Lagerchef
We are currently looking for a Supply Chain Coordinator to an exciting opportunity with our client in the aviation industry! This is a consultancy contract starting in 1 February 2024- the end of April. About the role:  Our client, a leader in the aviation industry, is currently undergoing significant transformations in its supply chain structure as part of the ongoing Supply Chain initiative. To enhance our Warehousing and Distribution/Logistics setups,... Visa mer
We are currently looking for a Supply Chain Coordinator to an exciting opportunity with our client in the aviation industry! This is a consultancy contract starting in 1 February 2024- the end of April.

About the role: 

Our client, a leader in the aviation industry, is currently undergoing significant transformations in its supply chain structure as part of the ongoing Supply Chain initiative. To enhance our Warehousing and Distribution/Logistics setups, we are seeking a skilled Logistics Professional to assess, design, and provide support for the upcoming future concept, scheduled for implementation in the summer/autumn of 2024.

Role Overview:

Joining the project team, you will play a vital role as the project workstream coordinator for Warehousing, Inventory Management, Distribution, and Logistics. 

Responsibilities:

• Collaborate with the project leader and team members to coordinate activities within, Product Placement project, and the Procurement, Demand Planning, and Invoicing work streams.
• Act as a liaison with stakeholders identified during the project´s progression.
• Ensure the compilation of necessary documentation and facilitate project progress according to the established timeline.
• Conduct analytics on product flows, design the distribution network, and optimize flows in the central warehouse, encompassing both warehouse space and product/packaging logistics.

Report directly to the Project Leader within the Future Supply Chain Onboard setup. If you are a logistics expert ready to contribute to a dynamic project shaping the future of our supply chain, we invite you to join us on this exciting journey. Apply now to be a key player in our innovative transformation.

About you: 

Requirements:

• Master´s degree in Logistics or Engineering.
• 10+ years of work experience within warehousing and distribution.

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Sub Workstream Lead for Order Management & Sales

We are looking for a Sub Workstream Lead for Order Management & Sales. This opportunity is from February 2024 to July 2024, with a high possibility of extension beyond that period. Background: Our client, a leader in the Paper and Pulp industry, is embarking on a strategic transition to a new Enterprise Resource Planning (ERP) system. The aim is to optimize business processes, improve cross-departmental information flow, and enhance our data management c... Visa mer
We are looking for a Sub Workstream Lead for Order Management & Sales. This opportunity is from February 2024 to July 2024, with a high possibility of extension beyond that period.

Background:

Our client, a leader in the Paper and Pulp industry, is embarking on a strategic transition to a new Enterprise Resource Planning (ERP) system. The aim is to optimize business processes, improve cross-departmental information flow, and enhance our data management capabilities.

The main workstream for "Lead to Cash and Plan to Fulfil" consists of three sub workstreams – "Order management & sales", "Supply chain planning" and "Transportation management".

This request is for a sub workstream lead for "order management & sales." The role is responsible for the full delivery of the sub workstream and ensuring the best solution – from a business and system perspective.

Key Responsibilities:

• Lead the successful delivery of the sub-project workstream
• Coordinate with other relevant workstreams.
• Report to workstream lead for L2C/P2F
• Provide context and expertise and ensure best solution
• Not only including SAP, but also relevant legacy systems and processes.
• Prepare and coordinate requirements and design workshops in the initial phases.Together with counterpart from SI
• Drive and recommend resolution/closure of identified solution gaps
• Ensure stakeholder collaboration (reference groups), meeting forums and expectation management.
• Ensure that relevant decision needs are identified, prepared and resolved.
• Coordinate with Change Management
• Change effort will mainly be within order management and sales, but also potentially with our customers and other partners.
• Manage and coordinate resources.
• Being an ambassador for the new solution

About you:
Qualifications Required:

A degree in business administration, Computer Science, Information Technology, or a related field.
Certifications in SAP S/4 HANA – SD, MM and CRM are advantageous

Experiance:

• +10 years proven experience in project management, with both business and system dimensions. Preferably in the paper and pulp industry or similar sectors.
• Experience with process, and cross-process related topics and driving the resolution of identified gaps.
• +10 years´ experience in the Order management & Sales area
• Experience with both custom-built and ERP-systems, and a strong understanding of their integration challenges.
• Hands-on experience with SAP implementations, particularly SAP S/4HANA
• Experience working in large implementation programs preferably driven by a SI partner.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills, capable of working effectively with both technical and non-technical stakeholders.
• Problem-solving abilities and a strategic mindset.
• Experience in managing change from both business and systems perspective.

Interested:
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Payroll and HR Coordinator to Samsung

Ansök    Jan 8    MultiMind Bemanning AB    HR-assistent
We are currently looking for a Payroll and HR Coordinator to an exciting opportunity with our client Samsung! This is a 5-year contract starting in february 2024 with good possibilities for an extension. About the company: Help Us Create What Can´t Be Done Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for exc... Visa mer
We are currently looking for a Payroll and HR Coordinator to an exciting opportunity with our client Samsung! This is a 5-year contract starting in february 2024 with good possibilities for an extension.

About the company:

Help Us Create What Can´t Be Done
Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

About the role:
Purpose of the role:

This crucial role is to plan and coordinate payroll in all SENA and work with HR support/administrator activities. The Payroll & HR coordinator is to ensure high quality payroll processes as well as effective cooperation with our shared service center (SSC) and our payroll providers across the Nordics.

Job scope and key deliverables:

• Payroll, insurance and pension administration for all Nordic countries
• Upload salaries into internal HR system monthly
• Update HR system Master Data
• Supporting HR department with related reports and statistics
• HR Helpdesk support & Administration
• Support with Employer Branding initiative implementation and Graduate program administration

Role Tasks:
The main task of the Payroll & HR coordinator is to run the monthly payroll processes, deliver payroll data to SSC & Outsourced payroll, and support the HR department with a diverse range of tasks within the HR area.

Why this position?
You will be part of the HR team and work close with SSC to deliver payroll to all Nordic countries. You will be working in different payroll and HR projects such as salary review, promotions, performance and so on during the year in addition to the monthly payroll process.

About you:
Main competences required:

• Supporting and Co-operating
• Analysing and Interpreting
• Adapting and Coping

Most relevant qualifications, education and training:
Minimum of 2-5 years of experience in payroll from an international/nordic company. Experience in handling insurances and pensions. General system skilled. Excellent MS Office skills, in particular Excel.

Most relevant previous work experience:
Minimum of 2-5 years of experience in nordic payroll, not only Swedish payroll.

Required language skills:
Fluent in Swedish as well as English

Interested:
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Sales Analyst to Samsung

Ansök    Jan 4    MultiMind Bemanning AB    Säljassistent
We are currently looking for a Sales analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting in february 2024.  About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we h... Visa mer
We are currently looking for a Sales analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting in february 2024. 

About the company:
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As a Sales Analyst, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Samsung Nordics is a multicultural company and we are a team with people from all over the world. This is one of our greatest strengths since it makes us a team with very varied knowledge and experiences. Despite our differences, we all have one thing in common – and that is our pursuit for innovation. We work to address some of the issues that society faces in the Nordics, and we believe that our innovative technology can be a force of good helping us with this.

About the role:
Purpose of the role:

Communicating sales and market insights for Mobile Experience (MX) product groups by driving and providing actionable insights based on external and internal sources, analysis and evaluation. Move beyond analysis and reach for action, in order to increase efficiency and sell-out.

Key Accountabilities & Job scope:

• Evaluate sell-out data and trends together with market activities such as
• Sell out trend and promotional impact reports
• Internal data such as profitability and return on investment etc.
• Market insight reports (e.g., GfK reports)
• Consumer Market Insights (e.g., Kantar Reports)
• Global trend reports as shared by global teams
• Competitor analysis based on publicly available data.
• Identify and manage various sources of data and information. Translate data into insights to guide strategic decision making across the MX organization
• Communicate insights in a clear and concise manner in a way that drives action and make impact
• Develop tools and processes to improve capability across the team and make it visual and impactful
• Proactively lead analyses to address business needs, opportunities & issues
• Provide feedback, insights and recommendations for improving Samsung MX business performance and profitability
• Ensure deliverables with clear actionable recommendation and drive action to contribute toward commercialized ideas and customer team success

About you:
Qualifications Required:

• University degree, major in business administration, economics, statistics, engineering or similar

Experiance:

• Preferably 1-2 years in similar role, e.g., Junior Business Controller, BI Power user, Market Intelligence Analyst, etc
• Considerable experience in data validation and cross reference comparisons
• Documented experience visualizing data and actionable insights
• Industry knowledge is a big plus
• Experience from Nordic matrix organization is a merit

Skills:

• Strong numerical and analytical skills with experience of translating data from multiple sources into intuitive reports through data visualization
• Advanced Excel competence
• Tableau, Qlik Sens, Power BI or similar BI system knowledge is key
• Fluent in English (both written and verbal)

In this role, it is important that you are business and customer oriented and are able to work effectively and in an inclusive manner with both individuals and groups of people that have diverse styles, abilities and motivation. As a person, you take ownership by being proactive, structured and finalize work independently. Samsung is a highly dynamic company in a fast-moving industry, so there are many opportunities to grow and develop! In order to enjoy working with us you must be a doer and a person who appreciate tempo, change and take own initiatives. You need to be open to new ideas and new ways of thinking. No day is like the other here at Samsung, and we want you to be curious, to see the opportunity in fast and sometimes unexpected changes.

Interested:
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Payroll and HR Coordinator to Samsung

Ansök    Jan 5    MultiMind Bemanning AB    HR-assistent
We are currently looking for a Payroll and HR Coordinator to an exciting opportunity with our client Samsung! This is a 5-year contract starting in february 2024 with good possibilities for an extension. About the company: Help Us Create What Can´t Be Done Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for exc... Visa mer
We are currently looking for a Payroll and HR Coordinator to an exciting opportunity with our client Samsung! This is a 5-year contract starting in february 2024 with good possibilities for an extension.

About the company:

Help Us Create What Can´t Be Done
Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

About the role:
Purpose of the role:

This crucial role is to plan and coordinate payroll in all SENA and work with HR support/administrator activities. The Payroll & HR coordinator is to ensure high quality payroll processes as well as effective cooperation with our shared service center (SSC) and our payroll providers across the Nordics.

Job scope and key deliverables:

• Payroll, insurance and pension administration for all Nordic countries
• Upload salaries into internal HR system monthly
• Update HR system Master Data
• Supporting HR department with related reports and statistics
• HR Helpdesk support & Administration
• Support with Employer Branding initiative implementation and Graduate program administration

Role Tasks:
The main task of the Payroll & HR coordinator is to run the monthly payroll processes, deliver payroll data to SSC & Outsourced payroll, and support the HR department with a diverse range of tasks within the HR area.

Why this position?
You will be part of the HR team and work close with SSC to deliver payroll to all Nordic countries. You will be working in different payroll and HR projects such as salary review, promotions, performance and so on during the year in addition to the monthly payroll process.

About you:
Main competences required:

• Supporting and Co-operating
• Analysing and Interpreting
• Adapting and Coping

Most relevant qualifications, education and training:
Minimum of 2-5 years of experience in payroll from an international/nordic company. Experience in handling insurances and pensions. General system skilled. Excellent MS Office skills, in particular Excel.

Most relevant previous work experience:
Minimum of 2-5 years of experience in nordic payroll, not only Swedish payroll.

Required language skills:
Fluent in Swedish as well as English

Interested:
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Payroll and HR Coordinator to Samsung

Ansök    Jan 2    MultiMind Bemanning AB    HR-assistent
We are currently looking for a Payroll Coordinator to an exciting opportunity with our client Samsung! This is a 5-year contract starting in february 2024 with good possibilities for an extension.  About the company: Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the be... Visa mer
We are currently looking for a Payroll Coordinator to an exciting opportunity with our client Samsung! This is a 5-year contract starting in february 2024 with good possibilities for an extension. 

About the company:

Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

About the role:

KEY ACCOUNTABILITIES:
• Payroll, insurance and pension administration for all Nordic countries, coordination with shared service center in Bucharest and outsourcing partner
• Upload salaries into internal HR system monthly
• Update HR system Master Data
• Supporting HR department with related reports and statistics
• Learning & Development administration
• HR Helpdesk support
• Support various HR processes and ad hoc administrative tasks

LIAISONS:
• All employees
• Nordic HR team
• Payroll, insurance and pension provider

About you: 

QUALIFICATIONS REQUIRED:
• Relevant university degree or equivalent

EXPERIENCE:
• Minimum of 2-5 years of experience in payroll from an international company
• Experience in handling insurances and pensions
• System skilled
• Excellent MS Office skills, in particular Excel
• Fluent in Swedish as well as English

SKILLS & ATTRIBUTES:
• Business and customer oriented
• Flexible mindset and pragmatic approach
• Self-driven and independent
• Analytical and structured
• Excellent communication skills
• Good cultural understanding
• Proactive and being updated in HR processes and trends
• Good at details and quality assurance of data
• Passion for improvements and a systematical approach

NOTE:
• The candidate has to be able to work during vacation weeks (mainly during July)

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Payroll and HR Coordinator to Samsung

Ansök    Jan 2    MultiMind Bemanning AB    HR-assistent
We are currently looking for a Payroll and HR Coordinator to an exciting opportunity with our client Samsung!  About the company: Help Us Create What Can´t Be Done Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fa... Visa mer
We are currently looking for a Payroll and HR Coordinator to an exciting opportunity with our client Samsung! 

About the company:

Help Us Create What Can´t Be Done
Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

About the role:
Purpose of the role:

This crucial role is to plan and coordinate payroll in all SENA and work with HR support/administrator activities. The Payroll & HR coordinator is to ensure high quality payroll processes as well as effective cooperation with our shared service center (SSC) and our payroll providers across the Nordics.

Job scope and key deliverables:

• Payroll, insurance and pension administration for all Nordic countries
• Upload salaries into internal HR system monthly
• Update HR system Master Data
• Supporting HR department with related reports and statistics
• HR Helpdesk support & Administration
• Support with Employer Branding initiative implementation and Graduate program administration

Role Tasks:
The main task of the Payroll & HR coordinator is to run the monthly payroll processes, deliver payroll data to SSC & Outsourced payroll, and support the HR department with a diverse range of tasks within the HR area.

Why this position?
You will be part of the HR team and work close with SSC to deliver payroll to all Nordic countries. You will be working in different payroll and HR projects such as salary review, promotions, performance and so on during the year in addition to the monthly payroll process.

About you:
Main competences required:

• Supporting and Co-operating
• Analysing and Interpreting
• Adapting and Coping

Most relevant qualifications, education and training:
Minimum of 2-5 years of experience in payroll from an international/nordic company. Experience in handling insurances and pensions. General system skilled. Excellent MS Office skills, in particular Excel.

Most relevant previous work experience:
Minimum of 2-5 years of experience in nordic payroll, not only Swedish payroll.

Required language skills:
Fluent in Swedish as well as English

Interested:
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Norwegian Speaking Customer Service Agent to Samsung

We are currently looking for a Norwegian-speaking Voice Of Customer (VOC) Agent for an exciting opportunity with our customer Samsung! This is a two-year contract with good possibilities for extension. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation ... Visa mer
We are currently looking for a Norwegian-speaking Voice Of Customer (VOC) Agent for an exciting opportunity with our customer Samsung! This is a two-year contract with good possibilities for extension.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Voice Of Customer Agent, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

About the role:

Key goal of VOC Agent:

To handle and investigate cases where customer experience dissatisfaction with product, manufacturer, response or other issues that affected a customer due to a Samsung product. Customers submit their case to VOC via a link given to them from call center or VOC. VOC perform a thorough investigation of the case, based on information from workshop, dealer, call center, consumer law, Samsung´s legal department and/or other possible resources.

Tasks/ Responsibilities:

• Registration, investigation and handling of cases received by VOC via telephone, email or regular mail
• Collection of information - Reports, facts, laws, statements and other documentation for proper handling of the cases.
• Contact with workshops, product specialists and call center to resolve cases.
• Assess the causes, consequences and solutions of the cases based on the nature of the case.
• Establish and maintain a good and comfortable customer relationship.
• Correctly register customer interactions and contacts to ensure proper future interactions.
• Assess reasonable compensation
• Handling of Early Warning / Risk sensing.
• Receive and initially handle product liability (PL) errands (produktsäkerhetsärenden) (document collection, customer information and first instance to handle the case). Create contact and trust.
• Manage PL follow-up through contact, translations and other forms of assistance.
• Investigates and forwards cases with incorrect information on the website / manual / etc.
• Handles RMA-related (refund/credit) questions from customers
• Responsible for goodwill mails for free of charge repairs.
• Inform and handle customers with questions and complaints about warranty, complaints or other types of questions / complaints / views
• Assistance 1st line (call center) with answers to questions about warranties, complaints and other VOC-related information
• If needed assist XPOS team with cases XPOS team themselves cannot handle.
• Help product specialist and product manager with information about older issues, claims and / or support issues.
• Perform outgoing customer calls in order to follow up customers experience
• Translate texts for manuals, web pages and other informative messages into the language of the country you represent
• Assisting Samsung employees with information above
• In addition to the VOC services, the agent shall perform such tasks within their respective job skills and knowledge as may be required by Samsung from time to time.

About you:

Expectations:

• Independently of mainland area, being open and able to help colleagues with incoming VOC cases even for other countries
• Regardless of who received and started a case, take ownership of, and complete the case.
• With the greatest care and understanding handle service & claim matters.
• Registration/logging of cases must be done during or in direct connection to the call.
• Positive attitude towards Samsung products, Samsung as a brand, and Samsung customers.
• Punctual, loyal, reliable and good advancement
• Ability to log and compile problems and solutions.
• Being able to handle stress.
• Ability to build strong, long-term customer relationships using the above points.
• Have an understanding of our flows and contact routes. Both internally and externally.
• Log all incoming calls as instructed. Target: 100%.

Authority VOC (decisions allowed to make):

• Assesses compensation according VOC´s processes and manuals
• Create goodwill mails for free of charge repairs
• Deny VOC customers

Personality:

• Good self-esteem – able to make customers to feel safe even though candidate is new at the position
• Efficient
• Structured
• Curious
• Driven

Need to have:

• Great skills of handling computer and phone calls simultaneously
• Great skills of using a computer as a work tool, such as being able to navigate easily between different systems
• Medium/high experience of Outlook and word
• Basic/medium experience of Excel
• Experience of customer service by phone

Language:

• Native in writing and speech in the language of the business unit that the candidate will be working for, in this case Norwegian
• Good in English, both speech and writing
• Good/ Native in writing and speech in a second Nordic language

Wish to have:

• Experience from customer service for after sales
• Experience from consumer law
• Experience of customer service handling compensation, return, credits
• Experience of customer service involving insurance handling/regress demands

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Procurement Specialist to Samsung

Ansök    Dec 29    MultiMind Bemanning AB    Upphandlare
We are currently looking for a Procurement Specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a consulting contract starting as soon as possible. About the Company: Help Us Create What Can´t Be Done Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, t... Visa mer
We are currently looking for a Procurement Specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a consulting contract starting as soon as possible.

About the Company:

Help Us Create What Can´t Be Done

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion. To discover more, please visit www.samsung.com.

What makes this role interesting for a candidate?

Samsung is now looking for a Procurement Specialist to our team based in our Nordic head office in Kista. We are a vibrant, dynamic team of six people and if you are a person that enjoys teamwork, in a fun work environment, this will be the right place for you.

Job scope and key deliverables:

• Build a pipeline of Procurement projects for the region in collaboration with local stakeholders and execute local and regional deals within agreed timeframes
• Achieve cost reduction targets/added values, develop new added value strategies and improve negotiable spend via sourcing and demand management
• Lead RFPs and contract negotiations and support in the analysis of the results in close collaboration with the stakeholders and legal team
• Minimize contractual risks for the company and manage business relationships with suppliers in accordance with Samsung´s Procurement processes
• Identify and evaluate existing and potential suppliers as well as establish and maintain a Supplier Relationship Management approach
• Administrate and contribute to driving the standardization of Samsung processes and operations, and ensure compliance with the Procurement policies within the organization

Main competence:

• Organising and Executing. Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Analysing and Interpreting. Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicates well in writing.
• Supporting and Co-operating. Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organisation.

Most relevant qualifications, education and training:

• Bachelor´s or Master´s degree (or equivalent), preferably in procurement, finance or similar
• Relevant knowledge of different indirect service procurement categories within e.g. Marketing, Public Relations, Translation, HR, Facility etc.

Most relevant previous work experience:

• Minimum 3-5 years of work experience in sourcing and purchasing
• Experience of working in a global and complex marketing organization and liaising with different cultures

Required language skills:

Excellent in written and verbal presentation / communication - must be able to communicate fluently in both Swedish and English

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Order coordinator to leading telecom company

MultiMind is searching for an Order/Delivery Coordinator for our client within the Telecom industry. This position starts as soon as possible joining with a 6-months contract and possibility for extension. About client: Our customer is a leading multinational telecommunications company in Solna. They are mobile network operators present in the Nordic region and also operate an international IP backbone network, which is ranked number one. Under the paren... Visa mer
MultiMind is searching for an Order/Delivery Coordinator for our client within the Telecom industry. This position starts as soon as possible joining with a 6-months contract and possibility for extension.

About client:

Our customer is a leading multinational telecommunications company in Solna. They are mobile network operators present in the Nordic region and also operate an international IP backbone network, which is ranked number one. Under the parent company, Division X helps to promote innovation within the company and find ways to develop within New Generation Telco.

About the role:

As a Delivery Coordinator, you will be responsible for administrative and business support-related tasks.

You will be mainly responsible for:

• Managing the order cycle; handling orders, putting them and new clients in the system.
• Monitoring the order status, communicating any issues to customers and internal stakeholders.
• Ensuring that deliveries are made on time and according to the customers requirements.
• Following up on invoices.
• Improving the order processes.
• You will have close cooperation with partners and customers.

Your profile:

• Experience from: Order administration and/or logistics, transportation, project management.
• Excellent written and verbal communication skills English (Swedish or Finnish is a plus)
• Microsoft Office
• Interest in driving improvements inside the company
• Knowledge of Enterprise Portal

Personal Attributes:

• Highly organized and able to think "outside the box"
• Flexible and like change.
• Efficiency in administrative work.
• Service-minded and professional.
• Able to prioritise and handle high pace. Visa mindre

Product Trainer to Samsung

We are currently looking for a Product Trainer to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a consulting contract starting as soon as possible. About the Company: Help Us Create What Can´t Be Done Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets,... Visa mer
We are currently looking for a Product Trainer to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a consulting contract starting as soon as possible.

About the Company:

Help Us Create What Can´t Be Done

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion. To discover more, please visit www.samsung.com.

About the role:

Purpose of the role:

• To ensure the right knowledge and motivation on how to sell and present Samsung products in your local market
• Motivate and run a good training structure with consistency throughout the year
• Have knowledge about competition to further enhance Samsung usp´s and how to highlight those in a good way to be competitive
• Be the voice of your local market into the Nordic training and product organization
• Adapt the product training to match our company targets

Job scope and key deliverables:

• Together with Product Manager, create training material and plan for roll out execution
• Follow up on education progress and reporting to appropriate stake holders
• Educate Samsung staff and customers in the specifications, benefits and how to sell Samsung products
• Joint educations and store visits with Field Trainers to collect feedback on the training from floor sales men
• Create training materials to fit the local market
• Prepare and execute on training at customer fairs together with the team

Role Tasks:

• Create and implement training strategy in your local market
• Create training material and educations with end user benefits in focus
• Ensure knowledge of Samsung products and its benefits within your local market
• Be the local voice and representative in the Nordic product training team
• Manage, understand and execute on Mystery Shopping surveys

About you:

Most relevant qualifications, education and training:

• You are able to inspire and motivate people around you
• Good understanding of communication and sales
• Structured and administrative "doer"
• Driven and self-driven with an eye for quality
• Excellent presentation skills
• Comfortable in presenting for larger groups
• MS office knowledge (excel, ppt, word)
• Knowledge in creating and editing video for digital training
• Creative with a flexible mindset
• Skills to convert product features into consumer benefit and sales arguments

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Norwegian Speaking Customer Service Agent to Samsung

We are currently looking for a Norwegian-speaking Voice Of Customer (VOC) Agent for an exciting opportunity with our customer Samsung! This is a two-year contract with good possibilities for extension. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation ... Visa mer
We are currently looking for a Norwegian-speaking Voice Of Customer (VOC) Agent for an exciting opportunity with our customer Samsung! This is a two-year contract with good possibilities for extension.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Voice Of Customer Agent, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

About the role:

Key goal of VOC Agent:

To handle and investigate cases where customer experience dissatisfaction with product, manufacturer, response or other issues that affected a customer due to a Samsung product. Customers submit their case to VOC via a link given to them from call center or VOC. VOC perform a thorough investigation of the case, based on information from workshop, dealer, call center, consumer law, Samsung´s legal department and/or other possible resources.

Tasks/ Responsibilities:

• Registration, investigation and handling of cases received by VOC via telephone, email or regular mail
• Collection of information - Reports, facts, laws, statements and other documentation for proper handling of the cases.
• Contact with workshops, product specialists and call center to resolve cases.
• Assess the causes, consequences and solutions of the cases based on the nature of the case.
• Establish and maintain a good and comfortable customer relationship.
• Correctly register customer interactions and contacts to ensure proper future interactions.
• Assess reasonable compensation
• Handling of Early Warning / Risk sensing.
• Receive and initially handle product liability (PL) errands (produktsäkerhetsärenden) (document collection, customer information and first instance to handle the case). Create contact and trust.
• Manage PL follow-up through contact, translations and other forms of assistance.
• Investigates and forwards cases with incorrect information on the website / manual / etc.
• Handles RMA-related (refund/credit) questions from customers
• Responsible for goodwill mails for free of charge repairs.
• Inform and handle customers with questions and complaints about warranty, complaints or other types of questions / complaints / views
• Assistance 1st line (call center) with answers to questions about warranties, complaints and other VOC-related information
• If needed assist XPOS team with cases XPOS team themselves cannot handle.
• Help product specialist and product manager with information about older issues, claims and / or support issues.
• Perform outgoing customer calls in order to follow up customers experience
• Translate texts for manuals, web pages and other informative messages into the language of the country you represent
• Assisting Samsung employees with information above
• In addition to the VOC services, the agent shall perform such tasks within their respective job skills and knowledge as may be required by Samsung from time to time.

About you:

Expectations:

• Independently of mainland area, being open and able to help colleagues with incoming VOC cases even for other countries
• Regardless of who received and started a case, take ownership of, and complete the case.
• With the greatest care and understanding handle service & claim matters.
• Registration/logging of cases must be done during or in direct connection to the call.
• Positive attitude towards Samsung products, Samsung as a brand, and Samsung customers.
• Punctual, loyal, reliable and good advancement
• Ability to log and compile problems and solutions.
• Being able to handle stress.
• Ability to build strong, long-term customer relationships using the above points.
• Have an understanding of our flows and contact routes. Both internally and externally.
• Log all incoming calls as instructed. Target: 100%.

Authority VOC (decisions allowed to make):

• Assesses compensation according VOC´s processes and manuals
• Create goodwill mails for free of charge repairs
• Deny VOC customers

Personality:

• Good self-esteem – able to make customers to feel safe even though candidate is new at the position
• Efficient
• Structured
• Curious
• Driven

Need to have:

• Great skills of handling computer and phone calls simultaneously
• Great skills of using a computer as a work tool, such as being able to navigate easily between different systems
• Medium/high experience of Outlook and word
• Basic/medium experience of Excel
• Experience of customer service by phone

Language:

• Native in writing and speech in the language of the business unit that the candidate will be working for, in this case Norwegian
• Good in English, both speech and writing
• Good/ Native in writing and speech in a second Nordic language

Wish to have:

• Experience from customer service for after sales
• Experience from consumer law
• Experience of customer service handling compensation, return, credits
• Experience of customer service involving insurance handling/regress demands

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Procurement Specialist to Samsung

Ansök    Nov 28    MultiMind Bemanning AB    Upphandlare
We are currently looking for a Procurement Specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a consulting contract starting as soon as possible. About the Company: Help Us Create What Can´t Be Done Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, t... Visa mer
We are currently looking for a Procurement Specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a consulting contract starting as soon as possible.

About the Company:

Help Us Create What Can´t Be Done

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion. To discover more, please visit www.samsung.com.

What makes this role interesting for a candidate?

Samsung is now looking for a Procurement Specialist to our team based in our Nordic head office in Kista. We are a vibrant, dynamic team of six people and if you are a person that enjoys teamwork, in a fun work environment, this will be the right place for you.

Job scope and key deliverables:

• Build a pipeline of Procurement projects for the region in collaboration with local stakeholders and execute local and regional deals within agreed timeframes
• Achieve cost reduction targets/added values, develop new added value strategies and improve negotiable spend via sourcing and demand management
• Lead RFPs and contract negotiations and support in the analysis of the results in close collaboration with the stakeholders and legal team
• Minimize contractual risks for the company and manage business relationships with suppliers in accordance with Samsung´s Procurement processes
• Identify and evaluate existing and potential suppliers as well as establish and maintain a Supplier Relationship Management approach
• Administrate and contribute to driving the standardization of Samsung processes and operations, and ensure compliance with the Procurement policies within the organization

Main competence:

• Organising and Executing. Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Analysing and Interpreting. Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicates well in writing.
• Supporting and Co-operating. Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organisation.

Most relevant qualifications, education and training:

• Bachelor´s or Master´s degree (or equivalent), preferably in procurement, finance or similar
• Relevant knowledge of different indirect service procurement categories within e.g. Marketing, Public Relations, Translation, HR, Facility etc.

Most relevant previous work experience:

• Minimum 3-5 years of work experience in sourcing and purchasing
• Experience of working in a global and complex marketing organization and liaising with different cultures

Required language skills:

Excellent in written and verbal presentation / communication - must be able to communicate fluently in both Swedish and English

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Copywriter to Samsung

Ansök    Nov 1    MultiMind Bemanning AB    Copywriter
We are currently looking for Copywriter to an exciting opportunity with our client Samsung! This is a 2-years consultancy opportunity with good possibilities for an extension, starting as soon as possible. About the Company: Help Us Create What Can´t Be Done Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, s... Visa mer
We are currently looking for Copywriter to an exciting opportunity with our client Samsung! This is a 2-years consultancy opportunity with good possibilities for an extension, starting as soon as possible.

About the Company:

Help Us Create What Can´t Be Done

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion. To discover more, please visit www.samsung.com.

About the role:

This position will report to a Marketing Communications Manager and will work collaboratively and individually with other copywriters, designers, and internal marketing and eCommerce stakeholders to ideate and execute best-in-class, B2C eCommerce and marketing copy to the highest standards and in accordance with branding guidelines. The ideal candidate must be able to work in an exceptionally fast-paced, agile work environment.

Responsibilities:

• Write clear, attractive marketing, eCommerce and social media copy in distinct tone and style
• Interpret copywriting briefs, branding guidelines, and product information copy decks to understand project requirements and become a champion of Electronic products across all categories
• Research product information, pricing, and offer information as needed to complete assignments
• Collaborate with marketing, designers, developers, category managers, content authors, and other professionals on large- and small-scale marketing and eCommerce projects (e.g. email campaigns, social media posts, affiliate ads and net new landing pages)
• Edit and proofread copy as needed produced by other internal and external teams
• Close collaboration with legal department and translation agency

About you:

Requirements:

• Proven experience (2+ years) as a copywriter or related role, with expertise in marketing, content management, promotional and UX writing
• Passion and dedication for a cohesive and well-articulated customer experience journey
• A portfolio that demonstrates a strong skill set across a wide range of deliverables
• Knowledge of online and eCommerce content strategy and creation
• Strong research skills
• A quick, creative mind and a collaborative spirit
• Excellent time-management and organizational skills
• Ability to perform under tight deadlines in an extremely agile work environment
• Fluent in Swedish and English is a must

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Support Agent to Samsung

We are looking for a Support Agent with documented experience in heating/cooling, preferably as a customer support via phone, email, and service for end customers/consumers. A consultancy contract of 2-years with good possibilities for an extension. About the Company: Help Us Create What Can´t Be Done Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discove... Visa mer
We are looking for a Support Agent with documented experience in heating/cooling, preferably as a customer support via phone, email, and service for end customers/consumers. A consultancy contract of 2-years with good possibilities for an extension.

About the Company:

Help Us Create What Can´t Be Done

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion. To discover more, please visit www.samsung.com.

About the role:

As a Support Agent at Samsung, you will be part of a close-knit team of 15 individuals. We work with the climate solutions product group, which includes everything from home air heat pumps to VRF systems for hotels, offices, and stores.

You will work closely with our B2B product manager, and as such, your role may also involve assisting with manuals, product information, and translation of marketing and advertising materials if necessary.

You will receive training both in the Nordic region and from our colleagues at the headquarters in the Netherlands. Proficiency in Swedish and English, both spoken and written, is taken for granted. You will be part of a Support Team consisting of 5 individuals handling all our products. There will be some travel within the Nordic region to our distributors.

Your specific role will involve:

• Managing support requests from our consumers and installers, both through email, and phone.
• Training customers in spare part management.
• Guiding customers on Smartthings/Wifi connectivity.
• Assisting customers in, for example, reading system diagrams and electrical schematics.
• Training customers to use our partner portal for error reporting and case management.
• Monitoring product quality and service-related matters.

About you:

We are looking for someone who has:

• Experience and a good understanding of customers in the Nordic region.
• Experience in working with support in foreign languages.
• We frequently use English, Finnish, Norwegian, and Danish in our work, and Finnish is currently lacking in our team, which we highly value.

Your qualities:

• Verbal and communicative.
• Social and outgoing.
• Pedagogical - you have the ability to explain technical topics in a simple manner.
• Calm under pressure - you handle stressful situations with a smile.

Sounds interesting:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Retail Project Lead to Samsung

We are currently looking for a Retail Project Lead to an exciting opportunity with our client Samsung! This is a 2-years consultancy opportunity with good possibilities for an extension, starting as soon as possible. About the company: Help Us Create What Can´t Be Done Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the world... Visa mer
We are currently looking for a Retail Project Lead to an exciting opportunity with our client Samsung! This is a 2-years consultancy opportunity with good possibilities for an extension, starting as soon as possible.

About the company:

Help Us Create What Can´t Be Done

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion. To discover more, please visit www.samsung.com.

About the role:

The purpose of the Retail Project Lead is to play a vital role in the Retail Management team to further market Samsung as the leading brand in the Nordic Retail environment. The position is placed in a strong and agile team that collaborates with a lot of different stakeholders across the different departments and offices around the world. The Retail team within Samsung MX is placed in the Marketing organization.

The retail team is responsible for the Nordic planning and execution in regards to all products in the MX Universe regarding concept training and execution. Therefore, previous experience in GTM (Go-To Market) planning is preferred. The position also includes budget responsibility, reporting to both South Korean HQ as well as European Office.

The right candidate is open to work with a lot of Ad-Hoc tasks and to support the other team members to succeed in their daily tasks.

Overall this is a position where the right candidate while bring valid retail experience to the team but also open to learn more and develop together. No other

Main tasks:

• Leading retail projects with multiple stakeholders (internal and external).
• Responsible for following up with vendors and retail partners.
• Leading cross-functional/departmental projects
• Support the retail team in various ad-hoc tasks.
• Main point in contact for GTM planning for the retail team.
• Structure and analyze retail/sales data.

About you:

Desirable skills:

• Experience working in Excel and PowerPoint
• Confident in leading multiple projects simultaneously.
• A strong negotiator.
• Flexible mindset.
• Structured and able to prioritize.
• Good presentation skills.
• English is mandatory. Other Nordic languages are favorable.
• Driver´s license (Mandatory).

Sounds interesting:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Trade Analyst to the Italian Trade Agency in Stockholm

Do you have good organizational and project management skills, speak Italian and English fluently and want to work in a role where you support the Italian Trade Agency facilitating the process of engaging investors from Sweden, Denmark, Norway, and Finland investigating in Italy? Then this role might be right for you! This is a consultancy opportunity, and the assignment will last for 12 months, starting at the beginning of January.    About the company... Visa mer
Do you have good organizational and project management skills, speak Italian and English fluently and want to work in a role where you support the Italian Trade Agency facilitating the process of engaging investors from Sweden, Denmark, Norway, and Finland investigating in Italy? Then this role might be right for you!

This is a consultancy opportunity, and the assignment will last for 12 months, starting at the beginning of January. 

 

About the company

The Italian Trade Agency, ITA, is a governmental entity which promotes the internationalization of the Italian companies, in line with the strategies of the Italian Ministry of Foreign Affairs and International Cooperation.
In addition to its Headquarters in Rome and its Office in Milan, ITA operates worldwide through a large network of Trade Agency Offices linked to Italian Embassies and Consulates, working closely with local authorities and businesses, providing information, support, and advice to Italian and foreign companies.
ITA also acts as IPO – Investment Promotion Organization - for the attraction of foreign investments to Italy, scouting potential foreign investors and promoting business investment opportunities in Italy.

 

Job description

In this context, the Italian Trade Agency Office in Stockholm is seeking a motivated Trade Analyst with a University Degree for a one-year contract in the Foreign Direct Investment Promotion Project, to support the FDI activities.
The ideal candidate should be a person with analytical skills, used to scouring databases, the internet, and other sources to identify potential investors for Italian-based projects or similar business opportunities.
The candidate, who will work under the coordination of the Director of ITA Office in Stockholm in connection with the FDI Division in Rome, will also be required to perform administrative and back-office tasks, as well as communication tasks and regular reporting processes.
In this role, it´s important to be enterprise-oriented and have a client-minded attitude, with commercial awareness and strong client-oriented skills. Travels to Italy and abroad may be required.

 

About the role

During the one-year FDI Promotion Project, the candidate will support the ITA FDI team in order to facilitate the entire process of engaging investors interested in investing in Italy from Sweden, Denmark, Norway and Finland, building confidence and trust, even in aftermarket support.
Primary responsibilities:

• Support in the generation of leads through multiple sources, both online and offline, to maximize the outcome in terms of inquiries, active contacts, calls, and meetings.
• Support in realizing reports, presentations, and documents to track, assess and disseminate the activities of the Unit through the existing ITA communication channels.
• Organizing promotional activities related to the attraction of foreign investments, such as events, seminars, conferences, training courses, incoming trips of corporate players and investors to Italy and abroad.
• Liaise with companies, investors, corporate players, other foreign and Italian counterparts, sharing news, solicitations, promotional opportunities and more.
• Draft periodic reports highlighting potential opportunities for Italian companies.
• Aggregate market research, industry resources, news, and articles as necessary to share with the team of the Office in scouting the FDI environment.

 

For the implementation of those activities the candidate must have:

• Good organizational and project management skills; ability to prioritize projects, manage time efficiently, work in a fast-paced entrepreneurial environment.
• Strong interpersonal and communication skills, both written and spoken; ability to produce reports, briefings, and memos on short notice both in Italian and English.
• Ability to take charge of a project and run it to completion with minimal supervision; ability to identify issues and problems and solve them directly.
• Good skills in the use of social media
• Availability to travel in the Nordics countries and in Italy
• Availability to work with different cultures, proactive attitude, and team spirit.

 

Minimum Requirements

• University Degree in economic, legal, or linguistic subjects
• Fluent Italian and English in speech and writing.
• Remarkable computer skills
• Tax residence in Sweden

 

Preferential Requirements

Preference will be given to candidates with the following additional skills and qualifications:

• Fluent Swedish, Danish, Norwegian or Finnish in both speaking and writing.
• University Degree and/or MBA and/or Ph.D. in International Trade, Finance, International Relations, International Business Law, or related subjects.
• Two years or more of experience in investment promotion, or strategic consultancy, business law firms, finance, particularly in investment banking, or in sales activities.

 

Monthly salary: Approximately 37 000 SEK

Interested?

If the role sounds interesting, please apply today as we will process applications continuously. We´re looking forward to reading your application! Visa mindre

Sales Analyst to Samsung

Ansök    Okt 4    MultiMind Bemanning AB    Säljassistent
We are currently looking for a Sales analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a 2-year contract starting as soon as possible with the possibility for an extension. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant... Visa mer
We are currently looking for a Sales analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a 2-year contract starting as soon as possible with the possibility for an extension.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As a Sales Analyst, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Samsung Nordics is a multicultural company and we are a team with people from all over the world. This is one of our greatest strengths since it makes us a team with very varied knowledge and experiences. Despite our differences, we all have one thing in common – and that is our pursuit for innovation. We work to address some of the issues that society faces in the Nordics, and we believe that our innovative technology can be a force of good helping us with this.

About the role:

Purpose of the role:
Communicating sales and market insights for Mobile Experience (MX) product groups by driving and providing actionable insights based on external and internal sources, analysis and evaluation. Move beyond analysis and reach for action, in order to increase efficiency and sell-out.

Key Accountabilities & Job scope:
• Evaluate sell-out data and trends together with market activities such as
• Sell out trend and promotional impact reports
• Internal data such as profitability and return on investment etc.
• Market insight reports (e.g. GfK reports)
• Consumer Market Insights (e.g. Kantar Reports)
• Global trend reports as shared by global teams
• Competitor analysis based on publically available data.
• Identify and manage various sources of data and information. Translate data into insights to guide strategic decision making across the MX organization
• Communicate insights in a clear and concise manner in a way that drives action and make impact
• Develop tools and processes to improve capability across the team and make it visual and impactful
• Proactively lead analyses to address business needs, opportunities & issues
• Provide feedback, insights and recommendations for improving Samsung MX business performance and profitability
• Ensure deliverables with clear actionable recommendation and drive action to contribute toward commercialized ideas and customer team success

About you:

Qualifications required:
• University degree, major in business administration, economics, statistics, engineering or similar

Experiance:
• Preferably 1-2 years in similar role, eg Junior Business Controller, BI Power user, Market Intelligence Analyst, etc
• Considerable experience in data validation and cross reference comparisons
• Documented experience visualizing data and actionable insights
• Industry knowledge is a big plus
• Experience from Nordic matrix organization is a merit

Skills:
• Strong numerical and analytical skills with experience of translating data from multiple sources into intuitive reports through data visualization
• Advanced Excel competence
• Tableau, Qlik Sens, Power BI or similar BI system knowledge is key
• Fluent in English (both written and verbal)

In this role, it is important that you are business and customer oriented and are able to work effectively and in an inclusive manner with both individuals and groups of people that have diverse styles, abilities and motivation. As a person, you take ownership by being proactive, structured and finalize work independently. Samsung is a highly dynamic company in a fast moving industry, so there are many opportunities to grow and develop! In order to enjoy working with us you must be a doer and a person who appreciate tempo, change and take own initiatives. You need to be open to new ideas and new ways of thinking. No day is like the other here at Samsung, and we want you to be curious, to see the opportunity in fast and sometimes unexpected changes.

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Finsktalande Customer Service Representative till Wella

Vår omtyckta kund Wella söker nu en svensk och finsktalande Customer Service Representative till deras nordiska och i synnerhet svenska team! Vi sätter stort värde vid din personlighet och dina personliga egenskaper, så är du en positiv, ödmjuk och engagerad person som drivs av möjligheten att ta ansvar? Bra, då tror vi att du skulle passa väldigt bra in hos Wella! Denna roll är på heltid med kontorstider måndag till fredag. Wella arbetar 37,5 timmars arbe... Visa mer
Vår omtyckta kund Wella söker nu en svensk och finsktalande Customer Service Representative till deras nordiska och i synnerhet svenska team! Vi sätter stort värde vid din personlighet och dina personliga egenskaper, så är du en positiv, ödmjuk och engagerad person som drivs av möjligheten att ta ansvar? Bra, då tror vi att du skulle passa väldigt bra in hos Wella!
Denna roll är på heltid med kontorstider måndag till fredag. Wella arbetar 37,5 timmars arbetsveckor och sitter i ljusa fina lokaler i Solna i Stockholm med goda kommunala möjligheter. Detta påbörjas som 1 års konsultuppdrag. Det finns sedan väldigt goda möjligheter till överrekrytering/tillsvidareanställning hos kund.

 

Om Wella:

För oss på Wella är det viktigt att alla ska må bra, både våra kunder och vi som jobbar här, därför sätter vi stort värde och jobbar efter våra värdeord Collaborative, Creative, Courageous, Connected och Committed. De handlar om att jobba smart med fart, ta ansvar hela vägen, vara stolta proffs och att lyckas tillsammans! Dessa värderingarna hjälper oss att fatta kloka beslut, de hjälper dig i rätt riktning och stöttar dig att ta egna initiativ, ha roligt tillsammans, jobba ihop och bidra till att våra kunder kan känna, se ut och vara sitt sanna jag genom våra produkter!
Wella Company är ett av världens ledande skönhetsföretag och består av ikoniska varumärken såsom Wella Professionals, O·P·I, ghd, Briogeo, Nioxin, Sebastian Professional och Clairol. Vi är
ca 6 000 anställda i mer än 100 länder som kan bringa sitt bästa jag till jobbet. För ytterligare information om Wella Company, besök gärna www.wellacompany.com

 

Om rollen

På kundservice är de ett starkt och positivt team som engagerar sig i deras kunder och produkter för att ge bästa service! Vi söker nu dig som vill vara en del av Wellas kundservice-team och stötta deras Wella-verksamhet. I rollen kommer du att tillhöra ett nordiskt kundserviceteam med fokus på att stötta den svenska marknaden samt vara backup för den finska när det behövs.
Du kommer att få jobba med kundservice kopplat till konsumenter och företag som använder Wellas produkter i syfte att ge kunderna bästa tänkbara service! En utmärkt chans för dig som vill jobba i en varierad roll på ett framgångsrikt företag med ödmjuka och hållbara värderingar!

Att jobba som Customer Service Representative

• Administrering och hantering av order, leveransbevakningar, krediteringar samt reklamationer.
• Första kontaktpunkt för kundservicerelaterade förfrågningar från befintliga kunder samt internt inom Wella.
• Interagera med kunderna på ett professionellt, vänligt och effektivt sätt för att upprätthålla en hög och snabb service samt kunna eskalera kundförfrågningar.
• Hantera kund- och supportförfrågningar på ett professionellt sätt och inom rimlig tid.
• Vara delaktig i olika initiativ/projekt inom givna ansvarsområden som för verksamheten framåt.
• Ge korrekt information till både företagskunder och supportteam genom korrekt användning av våra IT-system.
• Visa flexibilitet och anpassningsförmåga samt hjälpa andra team inom organisationen.
• Utveckla och upprätthålla ett professionellt samarbete med interna och externa intressenter.
• Upprätthålla effektiv och personlig prestation genom individuella utvecklingsmål.

Om dig

För att passa in i den här rollen ser vi att du är positiv, serviceinriktad och brinner för kundrelationer. Du är en strukturerad och noggrann person som inte är rädd för att hjälpa till där det behövs, vidare tror vi att du är en utåtriktad lagspelare som har lätt för att kommunicera i tal och skrift, samt agerar professionellt och ödmjukt både mot kunder och kollegor. Som person delar du gärna med dig av din kunskap, och när du tar initiativ, vågar utmana, prova nytt och utveckla vår verksamhet kommer du också att utvecklas. På Wella tror de på bra samarbete och god stämning med närhet till skratt och en trevlig arbetsatmosfär. Wellas värderingar innefattar att de är samarbetsvilliga, kreativa, modiga, sammansvetsade och engagerade, och de önskar en person i deras härliga team som tycker om att jobba enligt dessa värderingar. Det är meriterande om du tidigare har arbetat i någon liknande roll inom kundsupport men ej ett krav, din personlighet och din förmåga är viktigast!

Kvalifikationer

• Svenska – Flytande i tal och skrift
• Finska – Goda kunskaper i tal och skrift
• Engelska – Goda kunskaper i tal och skrift
• God systemvana

Meriterande

• Förståelse för de nordiska språken
• Erfarenhet av arbete i liknande roll

 

Låter det intressant?
Då hör vi gärna från dig! Vi behandlar ansökningar löpande och tjänsten kan komma att tillsättas före senaste ansökningsdatum, så vid intresse ber vi dig att ansöka Visa mindre

Trade Analyst to the Italian Trade Agency in Stockholm

Do you have good organizational and project management skills, speak Italian and English fluently and want to work in a role where you support the Italian Trade Agency facilitating the process of engaging investors from Sweden, Denmark, Norway, and Finland investigating in Italy? Then this role might be right for you! This is a consultancy opportunity, and the assignment will last for 12 months, starting at the beginning of January.    About the company... Visa mer
Do you have good organizational and project management skills, speak Italian and English fluently and want to work in a role where you support the Italian Trade Agency facilitating the process of engaging investors from Sweden, Denmark, Norway, and Finland investigating in Italy? Then this role might be right for you!

This is a consultancy opportunity, and the assignment will last for 12 months, starting at the beginning of January. 

 

About the company

The Italian Trade Agency, ITA, is a governmental entity which promotes the internationalization of the Italian companies, in line with the strategies of the Italian Ministry of Foreign Affairs and International Cooperation.
In addition to its Headquarters in Rome and its Office in Milan, ITA operates worldwide through a large network of Trade Agency Offices linked to Italian Embassies and Consulates, working closely with local authorities and businesses, providing information, support, and advice to Italian and foreign companies.
ITA also acts as IPO – Investment Promotion Organization - for the attraction of foreign investments to Italy, scouting potential foreign investors and promoting business investment opportunities in Italy.

 

Job description

In this context, the Italian Trade Agency Office in Stockholm is seeking a motivated Trade Analyst with a University Degree for a one-year contract in the Foreign Direct Investment Promotion Project, to support the FDI activities.
The ideal candidate should be a person with analytical skills, used to scouring databases, the internet, and other sources to identify potential investors for Italian-based projects or similar business opportunities.
The candidate, who will work under the coordination of the Director of ITA Office in Stockholm in connection with the FDI Division in Rome, will also be required to perform administrative and back-office tasks, as well as communication tasks and regular reporting processes.
In this role, it´s important to be enterprise-oriented and have a client-minded attitude, with commercial awareness and strong client-oriented skills. Travels to Italy and abroad may be required.

 

About the role

During the one-year FDI Promotion Project, the candidate will support the ITA FDI team in order to facilitate the entire process of engaging investors interested in investing in Italy from Sweden, Denmark, Norway and Finland, building confidence and trust, even in aftermarket support.
Primary responsibilities:

• Support in the generation of leads through multiple sources, both online and offline, to maximize the outcome in terms of inquiries, active contacts, calls, and meetings.
• Support in realizing reports, presentations, and documents to track, assess and disseminate the activities of the Unit through the existing ITA communication channels.
• Organizing promotional activities related to the attraction of foreign investments, such as events, seminars, conferences, training courses, incoming trips of corporate players and investors to Italy and abroad.
• Liaise with companies, investors, corporate players, other foreign and Italian counterparts, sharing news, solicitations, promotional opportunities and more.
• Draft periodic reports highlighting potential opportunities for Italian companies.
• Aggregate market research, industry resources, news, and articles as necessary to share with the team of the Office in scouting the FDI environment.

 

For the implementation of those activities the candidate must have:

• Good organizational and project management skills; ability to prioritize projects, manage time efficiently, work in a fast-paced entrepreneurial environment.
• Strong interpersonal and communication skills, both written and spoken; ability to produce reports, briefings, and memos on short notice both in Italian and English.
• Ability to take charge of a project and run it to completion with minimal supervision; ability to identify issues and problems and solve them directly.
• Good skills in the use of social media
• Availability to travel in the Nordics countries and in Italy
• Availability to work with different cultures, proactive attitude, and team spirit.

 

Minimum Requirements

• University Degree in economic, legal, or linguistic subjects
• Fluent Italian and English in speech and writing.
• Remarkable computer skills
• Tax residence in Sweden

 

Preferential Requirements

Preference will be given to candidates with the following additional skills and qualifications:

• Fluent Swedish, Danish, Norwegian or Finnish in both speaking and writing.
• University Degree and/or MBA and/or Ph.D. in International Trade, Finance, International Relations, International Business Law, or related subjects.
• Two years or more of experience in investment promotion, or strategic consultancy, business law firms, finance, particularly in investment banking, or in sales activities.

 

Monthly salary: Approximately 37 000 SEK

Interested?

If the role sounds interesting, please apply today as we will process applications continuously. We´re looking forward to reading your application! Visa mindre

Order coordinator to leading telecom company

MultiMind is searching for an Order/Delivery Coordinator for our client within the Telecom industry. This position starts as soon as possible joining with a 6-months contract and possibility for extension. About client: Our customer is a leading multinational telecommunications company in Solna. They are mobile network operators present in the Nordic region and also operate an international IP backbone network, which is ranked number one. Under the paren... Visa mer
MultiMind is searching for an Order/Delivery Coordinator for our client within the Telecom industry. This position starts as soon as possible joining with a 6-months contract and possibility for extension.

About client:

Our customer is a leading multinational telecommunications company in Solna. They are mobile network operators present in the Nordic region and also operate an international IP backbone network, which is ranked number one. Under the parent company, Division X helps to promote innovation within the company and find ways to develop within New Generation Telco.

About the role:

As a Delivery Coordinator, you will be responsible for administrative and business support-related tasks.

You will be mainly responsible for:

• Managing the order cycle; handling orders, putting them and new clients in the system.
• Monitoring the order status, communicating any issues to customers and internal stakeholders.
• Ensuring that deliveries are made on time and according to the customers requirements.
• Following up on invoices.
• Improving the order processes.
• You will have close cooperation with partners and customers.

Your profile:

• Experience from: Order administration and/or logistics, transportation, project management.
• Excellent written and verbal communication skills English (Swedish or Finnish is a plus)
• Microsoft Office
• Interest in driving improvements inside the company
• Knowledge of Enterprise Portal

Personal Attributes:

• Highly organized and able to think "outside the box"
• Flexible and like change.
• Efficiency in administrative work.
• Service-minded and professional.
• Able to prioritise and handle high pace. Visa mindre

Assistant Trade Analyst till Italian Trade Agency

Ansök    Sep 19    MultiMind Bemanning AB    Säljassistent
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett 3 månaders konsultuppdrag på heltid från septembe... Visa mer
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett 3 månaders konsultuppdrag på heltid från september till november 2023.

Om företaget

Italian Trade Agencey har som målsättning att främja affärsrelationerna mellan Italien och Sverige. De erbjuder tjänster i form av service och rådgivning till företag och organisationer. De kan hjälpa företag med att hitta partners, identifiera nya produkter och tjänster samt hjälpa till med etableringar.

Om tjänsten

Dina arbetsuppgifter som Assistant Trade Analyst kommer främst vara att arbeta med allmänt kontorsarbete och handläggning och se till att den dagliga administrationen löper på smidigt. Utöver det kommer du att ge administrativt stöd till chefer och andra medarbetare och ha kontinuerlig kontakt med externa leverantörer. Du kommer främst att arbeta från ljusa, fräscha och moderna lokaler i Solna - såklart med gott italienskt kaffe!

Dina huvudsakliga arbetsuppgifter kommer att vara:

• Assistera handelskammarens Trade Analysts i att organisera events och mässor
• Kontakta lokala operatörer (främst svenska) som har samarbete med Italian Trade Agency, genom telefon och mail
• Kontakta italienska företag för att uppmuntra till nya kundkontakter
• Uppdatera listor av lokala operatörer

Vem söker vi?

Till rollen som Assistant Trade Analyst söker vi framförallt dig som är en social och organiserad person som motiveras av att ha diversifierade arbetsuppgifter och att få jobba med människor. För att komma in i rollen så snabbt som möjligt är det ett stort plus om du har erfarenhet av administrativt arbete och arbete i relevanta datasystem (främst MS Office). Vidare talar och skriver du svenska samt engelska obehindrat och har kunskaper i det italienska språket.

Intresserad?

Om tjänsten låter intressant välkomnar vi din ansökan redan idag. Vi går igenom ansökningar löpande och tjänsten kan därför tillsättas innan ansökningstiden löpt ut. Visa mindre

Finsktalande Customer Service Representative till Wella

Vår omtyckta kund Wella söker nu en svensk och finsktalande Customer Service Representative till deras nordiska och i synnerhet svenska team! Vi sätter stort värde vid din personlighet och dina personliga egenskaper, så är du en positiv, ödmjuk och engagerad person som drivs av möjligheten att ta ansvar? Bra, då tror vi att du skulle passa väldigt bra in hos Wella! Denna roll är på heltid med kontorstider måndag till fredag. Wella arbetar 37,5 timmars arbe... Visa mer
Vår omtyckta kund Wella söker nu en svensk och finsktalande Customer Service Representative till deras nordiska och i synnerhet svenska team! Vi sätter stort värde vid din personlighet och dina personliga egenskaper, så är du en positiv, ödmjuk och engagerad person som drivs av möjligheten att ta ansvar? Bra, då tror vi att du skulle passa väldigt bra in hos Wella!
Denna roll är på heltid med kontorstider måndag till fredag. Wella arbetar 37,5 timmars arbetsveckor och sitter i ljusa fina lokaler i Solna i Stockholm med goda kommunala möjligheter. Detta påbörjas som 1 års konsultuppdrag. Det finns sedan väldigt goda möjligheter till överrekrytering/tillsvidareanställning hos kund.

 

Om Wella:

För oss på Wella är det viktigt att alla ska må bra, både våra kunder och vi som jobbar här, därför sätter vi stort värde och jobbar efter våra värdeord Collaborative, Creative, Courageous, Connected och Committed. De handlar om att jobba smart med fart, ta ansvar hela vägen, vara stolta proffs och att lyckas tillsammans! Dessa värderingarna hjälper oss att fatta kloka beslut, de hjälper dig i rätt riktning och stöttar dig att ta egna initiativ, ha roligt tillsammans, jobba ihop och bidra till att våra kunder kan känna, se ut och vara sitt sanna jag genom våra produkter!
Wella Company är ett av världens ledande skönhetsföretag och består av ikoniska varumärken såsom Wella Professionals, O·P·I, ghd, Briogeo, Nioxin, Sebastian Professional och Clairol. Vi är
ca 6 000 anställda i mer än 100 länder som kan bringa sitt bästa jag till jobbet. För ytterligare information om Wella Company, besök gärna www.wellacompany.com

 

Om rollen

På kundservice är de ett starkt och positivt team som engagerar sig i deras kunder och produkter för att ge bästa service! Vi söker nu dig som vill vara en del av Wellas kundservice-team och stötta deras Wella-verksamhet. I rollen kommer du att tillhöra ett nordiskt kundserviceteam med fokus på att stötta den svenska marknaden samt vara backup för den finska när det behövs.
Du kommer att få jobba med kundservice kopplat till konsumenter och företag som använder Wellas produkter i syfte att ge kunderna bästa tänkbara service! En utmärkt chans för dig som vill jobba i en varierad roll på ett framgångsrikt företag med ödmjuka och hållbara värderingar!

Att jobba som Customer Service Representative

• Administrering och hantering av order, leveransbevakningar, krediteringar samt reklamationer.
• Första kontaktpunkt för kundservicerelaterade förfrågningar från befintliga kunder samt internt inom Wella.
• Interagera med kunderna på ett professionellt, vänligt och effektivt sätt för att upprätthålla en hög och snabb service samt kunna eskalera kundförfrågningar.
• Hantera kund- och supportförfrågningar på ett professionellt sätt och inom rimlig tid.
• Vara delaktig i olika initiativ/projekt inom givna ansvarsområden som för verksamheten framåt.
• Ge korrekt information till både företagskunder och supportteam genom korrekt användning av våra IT-system.
• Visa flexibilitet och anpassningsförmåga samt hjälpa andra team inom organisationen.
• Utveckla och upprätthålla ett professionellt samarbete med interna och externa intressenter.
• Upprätthålla effektiv och personlig prestation genom individuella utvecklingsmål.

Om dig

För att passa in i den här rollen ser vi att du är positiv, serviceinriktad och brinner för kundrelationer. Du är en strukturerad och noggrann person som inte är rädd för att hjälpa till där det behövs, vidare tror vi att du är en utåtriktad lagspelare som har lätt för att kommunicera i tal och skrift, samt agerar professionellt och ödmjukt både mot kunder och kollegor. Som person delar du gärna med dig av din kunskap, och när du tar initiativ, vågar utmana, prova nytt och utveckla vår verksamhet kommer du också att utvecklas. På Wella tror de på bra samarbete och god stämning med närhet till skratt och en trevlig arbetsatmosfär. Wellas värderingar innefattar att de är samarbetsvilliga, kreativa, modiga, sammansvetsade och engagerade, och de önskar en person i deras härliga team som tycker om att jobba enligt dessa värderingar. Det är meriterande om du tidigare har arbetat i någon liknande roll inom kundsupport men ej ett krav, din personlighet och din förmåga är viktigast!

Kvalifikationer

• Svenska – Flytande i tal och skrift
• Finska – Goda kunskaper i tal och skrift
• Engelska – Goda kunskaper i tal och skrift
• God systemvana

Meriterande

• Förståelse för de nordiska språken
• Erfarenhet av arbete i liknande roll

 

Låter det intressant?
Då hör vi gärna från dig! Vi behandlar ansökningar löpande och tjänsten kan komma att tillsättas före senaste ansökningsdatum, så vid intresse ber vi dig att ansöka Visa mindre

Sales Analyst to Samsung

Ansök    Aug 30    MultiMind Bemanning AB    Säljassistent
We are currently looking for a Sales analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a 2-year contract starting as soon as possible with the possibility for an extension. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant... Visa mer
We are currently looking for a Sales analyst to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a 2-year contract starting as soon as possible with the possibility for an extension.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As a Sales Analyst, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Samsung Nordics is a multicultural company and we are a team with people from all over the world. This is one of our greatest strengths since it makes us a team with very varied knowledge and experiences. Despite our differences, we all have one thing in common – and that is our pursuit for innovation. We work to address some of the issues that society faces in the Nordics, and we believe that our innovative technology can be a force of good helping us with this.

About the role:

Purpose of the role:
Communicating sales and market insights for Mobile Experience (MX) product groups by driving and providing actionable insights based on external and internal sources, analysis and evaluation. Move beyond analysis and reach for action, in order to increase efficiency and sell-out.

Key Accountabilities & Job scope:
• Evaluate sell-out data and trends together with market activities such as
• Sell out trend and promotional impact reports
• Internal data such as profitability and return on investment etc.
• Market insight reports (e.g. GfK reports)
• Consumer Market Insights (e.g. Kantar Reports)
• Global trend reports as shared by global teams
• Competitor analysis based on publically available data.
• Identify and manage various sources of data and information. Translate data into insights to guide strategic decision making across the MX organization
• Communicate insights in a clear and concise manner in a way that drives action and make impact
• Develop tools and processes to improve capability across the team and make it visual and impactful
• Proactively lead analyses to address business needs, opportunities & issues
• Provide feedback, insights and recommendations for improving Samsung MX business performance and profitability
• Ensure deliverables with clear actionable recommendation and drive action to contribute toward commercialized ideas and customer team success

About you:

Qualifications required:
• University degree, major in business administration, economics, statistics, engineering or similar

Experiance:
• Preferably 1-2 years in similar role, eg Junior Business Controller, BI Power user, Market Intelligence Analyst, etc
• Considerable experience in data validation and cross reference comparisons
• Documented experience visualizing data and actionable insights
• Industry knowledge is a big plus
• Experience from Nordic matrix organization is a merit

Skills:
• Strong numerical and analytical skills with experience of translating data from multiple sources into intuitive reports through data visualization
• Advanced Excel competence
• Tableau, Qlik Sens, Power BI or similar BI system knowledge is key
• Fluent in English (both written and verbal)

In this role, it is important that you are business and customer oriented and are able to work effectively and in an inclusive manner with both individuals and groups of people that have diverse styles, abilities and motivation. As a person, you take ownership by being proactive, structured and finalize work independently. Samsung is a highly dynamic company in a fast moving industry, so there are many opportunities to grow and develop! In order to enjoy working with us you must be a doer and a person who appreciate tempo, change and take own initiatives. You need to be open to new ideas and new ways of thinking. No day is like the other here at Samsung, and we want you to be curious, to see the opportunity in fast and sometimes unexpected changes.

Interested:

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Account Manager for Leading Airline Company

Are you an energetic Swedish and English speaking person with a passion for sales and looking for a new challenge as an Account Manager? Are you good at developing and maintaining long term relationships with customers and working with clear sales focus and drive? We are looking for an Account Manager for our client, a leading airline company in the Nordics! To start with, this is a 6-month consultancy opportunity, the contract starting preferably in Septe... Visa mer
Are you an energetic Swedish and English speaking person with a passion for sales and looking for a new challenge as an Account Manager? Are you good at developing and maintaining long term relationships with customers and working with clear sales focus and drive? We are looking for an Account Manager for our client, a leading airline company in the Nordics! To start with, this is a 6-month consultancy opportunity, the contract starting preferably in September, with a good possibility for an extension.

About the role:

Purpose of this position:

• Account Managers have a key role in the activation of new corporate accounts and engagement of already existing customers in our company´s Business program
• Account Managers have close cooperation with the company´s Sales Management and other internal departments and will perform sales administration according to standardized processes and procedures as described hereto.

Key Responsibilities & Mandate:

• Activate new corporates into the company´s Business by leads lists, input from cooperating Travel Agents and continuous market analyses.
• Engage already onboarded customers to use the company´s benefits by regular monitoring of customers´ performance and sales results and statistics available in intern sales systems
• Sell available corporate products and solutions to customers
• Promote the company´s corporate products, solutions, and airline ticket competitiveness towards travel agents
• Provide input and participate in increasing efficiency of the company´s products and solutions, as well as internal sales procedures
• Administrate all sales calls and activities in Back-office system (Super Office)
• Register all new, existing, or renewed contracts in the company´s relevant systems
• Actively work with follow-up of revenue and when requested to produce standardized reports on corporate level
• Prepare and participate in dedicated activities aimed for Request For Proposal (RFP:s) when such RFP is approved and/or initiated by the company´s Sales Management
• Continuously work with customers´ data validation and updates in all relevant sales systems
• Activate and to participate in live customers´ events to promote the company´s products
• Collaborate within the Account Manger´s Team and other teams from other sales regions and secure use and shearing of the best practice among colleagues.

Your Profile:

Competencies:

• Service-oriented
• Proactive
• Responsible
• Good communicator, especially within B2B segment
• Great listener
• Customer and relationship oriented.
• Results-oriented.
• Good Business judgment.

Skills:

• Fluent in both Swedish and English. Other european languages is a plus. 
• Microsoft Office skills
• Sales skills and/or experience from travel industry is merit

Communication & Collaboration:

• Close collaboration with the company´s Sales Team Leader and Sales Management on daily basis as well as with Sales Operations Centre
• Close collaboration with other members of Account Managers Team for other sales regions.

Experience:

• Experience from airline sales and products is a merit
• Experience from Agent or Corporate Sales is vital
• Experience from a qualified support function is a merit

Interested?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Network Support Engineer to leading telecom company

They are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. Both full time and part-time hourly-paid positions are being recruited. About Client: Content needs an audience and vice-versa. Client is bringing them together. We let the world´s largest operators, content providers, and organizations access-all-areas with our IP transit services. We transport 12 billion minutes of voic... Visa mer
They are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. Both full time and part-time hourly-paid positions are being recruited.

About Client:
Content needs an audience and vice-versa. Client is bringing them together. We let the world´s largest operators, content providers, and organizations access-all-areas with our IP transit services. We transport 12 billion minutes of voice per year. We let people roam like they never left home thanks to our global IPX backbone.

Client is an international provider of telecommunication services based in Solna. The largest telecommunications group in the Nordic and Baltic regions.

The Role:

In this role as a Network Support Engineer, you will be part of an international team working in inspiring environments in Solna. We aim to provide the best possible customer experience throughout the onboarding, customer support, service assurance, and billing processes.

Together with our team, you will support our customers through telephone, e-mail or web interface. Apart from troubleshooting, your responsibilities will also include interacting with peers and update customers on a regular basis to resolve each case in an efficient and qualitative way. With your superior ability to satisfy customers, you aim to exceed their expectations.

They are offering you a position where it is possible for you to pick your shifts and create your own schedule.

Technical Skills:

• University degree within Network Engineering or/and Communication Systems.
• Experience with TCP/IP Technologies (transmission, voice, roaming, Ethernet).
• You have worked with large network management.
• Understanding of different network architecture, components and signaling.
• Knowledge of VOIP, OSI model and Backbone network (Merit).
• Advantage if you have Cisco/Juniper Certification.
• Fluent English on a technical and professional level.

Personality Skills:.

• A good understanding of a multi-cultural environment and interest to work in such.
• An ability to easily learn and adapt new routines, support systems, technologies.
• An ambition to improve your work environment and routines
• Interest in putting in the effort to connect with your team members to create a positive work environment

Key responsibilities

• Communicate regularly and effectively with customers to provide updates on ongoing incidents and log all actions taken in the appropriate system
• Perform in-depth analysis and troubleshooting on the incidents reported by customers or those identified through monitoring systems
• Initiate Escalation process, drive progress and overall ownership throughout the process
• Form case specific task forces and drive progress in the incident process
• Keep track of SLA thresholds and commitments and chase information and progress status with other internal units and external providers.
• Exemplify the company values & code of ethics in the daily workflow

The following skills are meriting:

• ITIL knowledge
• Basic programming skills in Python, etc
• Project management experience
• Lean, Six Sigma, BPM and/or other similar discipline

 

Working hours
A continuous 24/7/365 shift list where it is possible for you to pick your shifts and create your own schedule.

Interested?
This is a long-term consultancy assignment and we are collaborating with MultiMind Bemanning who will handle the recruitment process. Please direct all questions and queries directly to MultiMind.

As an employee at MultiMind, you are entitled to preventive health care through a beneficial discount on gym memberships, participate in fun events and having a dedicated Staffing & Recruitment Manager that continuously monitors your career development and ensures good work conditions.

Good luck! Visa mindre

System Integration Engineer

We are looking for System Integration Engineer to work with IFS and the integration platform. This is the permanent recruitment with our client. ABOUT OUR CLIENT: Our client is a major worldwide player in property damage control, providing solutions to prevent, control and mitigate all kinds of property damage. To do this they are using advance technologies like acoustic listening, thermal camera, and tracer-gas. The basis for their success is our 6,800 ... Visa mer
We are looking for System Integration Engineer to work with IFS and the integration platform. This is the permanent recruitment with our client.

ABOUT OUR CLIENT:

Our client is a major worldwide player in property damage control, providing solutions to prevent, control and mitigate all kinds of property damage. To do this they are using advance technologies like acoustic listening, thermal camera, and tracer-gas. The basis for their success is our 6,800 committed employees, guided by a strong corporate culture. They see themselves as the new generation of Property Damage Control specialists – determined to drive industry transformation.

ABOUT THE ROLE:

In this position, you will lead in designing a new central role. You will work with central system that handles integrations externally and internally to the Group ERP system. We highly value quality deliveries to our organization and as company has a high growth with an increasing demand for new integrations, we need to strengthen our team. Within system integration engineer role, it includes securing the API management, handling- and developing according to new business requirements. Since this is a new role, it is an opportunity to grow and shape the position in your own direction.

RESPONSIBILITES:

You will be a part of the Business applications team in Group IT, where they have a high drive and motivation to support and evolve our business.

• As System integration engineer, you will play a key role in delivering winning, interactive experiences to our clients.
• Act as solution owner for the integration platform.
• Perform configurations and maintain the integration platform and the ERP.
• Managing relationships with vendors, client´s stakeholders, and service providers to ensure the delivery of high-quality data and integration services.
• Developing and maintaining data integration processes and enable seamless flow of data across different systems and applications.
• Create an overview of the data integration and conduct documentation.
• Create- and maintain best practices, testing and securing deliveries

CANDIDATE REQUIREMENTS:

• Minimum 2 years of experience in working with IFS Connect, IFS Custom Objects, REST API and Dell Boomi.
• Well versed in agile methodology, processes, tools, and technology standards and can effectively chose relevant parts needed projects and initiatives.
• Well versed with different ways to document requirements, design and integration architecture and can chose the right methods needed.
• Experience of acting as a bridge between business and IT
• Take accountability, drive initiatives and ownership of work tasks.
• Analytical skills and attention to detail.
• Excellent in communication and English-skills – verbally and written. Visa mindre

Assistant Trade Analyst till Italian Trade Agency

Ansök    Jul 19    MultiMind Bemanning AB    Säljassistent
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett 3 månaders konsultuppdrag på heltid från septembe... Visa mer
Har du kunskaper i det italienska språket och vill arbeta administrativt samtidigt som du har kontakt med kunder och leverantörer? Trivs du i en miljö med varierande arbetsuppgifter där du varje dag får bemöta kunder och kollegor med förstklassig service? Då har vi jobbet för dig! Sök rollen som Assistant Trade Analyst redan idag och bli en viktig del av Italian Trade Agency i Solna, Stockholm! Detta är ett 3 månaders konsultuppdrag på heltid från september till november 2023.

Om företaget

Italian Trade Agencey har som målsättning att främja affärsrelationerna mellan Italien och Sverige. De erbjuder tjänster i form av service och rådgivning till företag och organisationer. De kan hjälpa företag med att hitta partners, identifiera nya produkter och tjänster samt hjälpa till med etableringar.

Om tjänsten

Dina arbetsuppgifter som Assistant Trade Analyst kommer främst vara att arbeta med allmänt kontorsarbete och handläggning och se till att den dagliga administrationen löper på smidigt. Utöver det kommer du att ge administrativt stöd till chefer och andra medarbetare och ha kontinuerlig kontakt med externa leverantörer. Du kommer främst att arbeta från ljusa, fräscha och moderna lokaler i Solna - såklart med gott italienskt kaffe!

Dina huvudsakliga arbetsuppgifter kommer att vara:

• Assistera handelskammarens Trade Analysts i att organisera events och mässor
• Kontakta lokala operatörer (främst svenska) som har samarbete med Italian Trade Agency, genom telefon och mail
• Kontakta italienska företag för att uppmuntra till nya kundkontakter
• Uppdatera listor av lokala operatörer

Vem söker vi?

Till rollen som Assistant Trade Analyst söker vi framförallt dig som är en social och organiserad person som motiveras av att ha diversifierade arbetsuppgifter och att få jobba med människor. För att komma in i rollen så snabbt som möjligt är det ett stort plus om du har erfarenhet av administrativt arbete och arbete i relevanta datasystem (främst MS Office). Vidare talar och skriver du svenska samt engelska obehindrat och har kunskaper i det italienska språket.

Intresserad?

Om tjänsten låter intressant välkomnar vi din ansökan redan idag. Vi går igenom ansökningar löpande och tjänsten kan därför tillsättas innan ansökningstiden löpt ut. Visa mindre

Network Support Engineer to leading telecom company

They are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. Both full time and part-time hourly-paid positions are being recruited. About Client: Content needs an audience and vice-versa. Client is bringing them together. We let the world´s largest operators, content providers, and organizations access-all-areas with our IP transit services. We transport 12 billion minutes of voic... Visa mer
They are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. Both full time and part-time hourly-paid positions are being recruited.

About Client:
Content needs an audience and vice-versa. Client is bringing them together. We let the world´s largest operators, content providers, and organizations access-all-areas with our IP transit services. We transport 12 billion minutes of voice per year. We let people roam like they never left home thanks to our global IPX backbone.

Client is an international provider of telecommunication services based in Solna. The largest telecommunications group in the Nordic and Baltic regions.

The Role:

In this role as a Network Support Engineer, you will be part of an international team working in inspiring environments in Solna. We aim to provide the best possible customer experience throughout the onboarding, customer support, service assurance, and billing processes.

Together with our team, you will support our customers through telephone, e-mail or web interface. Apart from troubleshooting, your responsibilities will also include interacting with peers and update customers on a regular basis to resolve each case in an efficient and qualitative way. With your superior ability to satisfy customers, you aim to exceed their expectations.

They are offering you a position where it is possible for you to pick your shifts and create your own schedule.

Technical Skills:

• University degree within Network Engineering or/and Communication Systems.
• Experience with TCP/IP Technologies (transmission, voice, roaming, Ethernet).
• You have worked with large network management.
• Understanding of different network architecture, components and signaling.
• Knowledge of VOIP, OSI model and Backbone network (Merit).
• Advantage if you have Cisco/Juniper Certification.
• Fluent English on a technical and professional level.

Personality Skills:.

• A good understanding of a multi-cultural environment and interest to work in such.
• An ability to easily learn and adapt new routines, support systems, technologies.
• An ambition to improve your work environment and routines
• Interest in putting in the effort to connect with your team members to create a positive work environment

Key responsibilities

• Communicate regularly and effectively with customers to provide updates on ongoing incidents and log all actions taken in the appropriate system
• Perform in-depth analysis and troubleshooting on the incidents reported by customers or those identified through monitoring systems
• Initiate Escalation process, drive progress and overall ownership throughout the process
• Form case specific task forces and drive progress in the incident process
• Keep track of SLA thresholds and commitments and chase information and progress status with other internal units and external providers.
• Exemplify the company values & code of ethics in the daily workflow

The following skills are meriting:

• ITIL knowledge
• Basic programming skills in Python, etc
• Project management experience
• Lean, Six Sigma, BPM and/or other similar discipline

 

Working hours
A continuous 24/7/365 shift list where it is possible for you to pick your shifts and create your own schedule.

Interested?
This is a long-term consultancy assignment and we are collaborating with MultiMind Bemanning who will handle the recruitment process. Please direct all questions and queries directly to MultiMind.

As an employee at MultiMind, you are entitled to preventive health care through a beneficial discount on gym memberships, participate in fun events and having a dedicated Staffing & Recruitment Manager that continuously monitors your career development and ensures good work conditions.

Good luck! Visa mindre

KAM to Unilever’s Customer Development Team in Stockholm

Ansök    Apr 25    MultiMind Bemanning AB    Account manager
Are you a passionate about customers, shoppers and selling with a purpose? Do you want to learn more about selling in an e-Com and q-Com setting and have approx. 1-3 years of experience in sales/marketing? Then working for our customer Unilever with some of Sweden´s favorite and most delicious Ice Cream brands such as GB Glace, Ben&Jerry;´s and Magnum might be the perfect opportunity for you! This is a consultancy opportunity where you will be employed by... Visa mer
Are you a passionate about customers, shoppers and selling with a purpose?
Do you want to learn more about selling in an e-Com and q-Com setting and have approx. 1-3 years of experience in sales/marketing?
Then working for our customer Unilever with some of Sweden´s favorite and most delicious Ice Cream brands such as GB Glace, Ben&Jerry;´s and Magnum might be the perfect opportunity for you!

This is a consultancy opportunity where you will be employed by MultiMind and working for Unilever. The assignment preferably starts in the beginning of May and will last until the end of 2023 with high possibilities for extension/recruitment to Unilever. 

What you will be doing?
This role will be focusing on the acceleration of growth for Unilever´s Ice Cream category with Swedish Out of Home customers (Q-com, E-com, HORECA, Convenience).

You will be a Key Account Manager within digital commerce and accelerate growth both offline and online with your customers. It is a fast-paced environment, very digital and a lot of fun!

In the role as Key Account Manager, you will have the overall responsibility for your customers /account´s growth delivery which includes yearly negotiations regarding optimal mix on pricing, assortment, promotional program, and a perfect store. You will develop and execute a commercial strategy and customer business plan and be working closely with your customer team as well as category team of Category Managers, Brand Managers, Finance and Supply Chain. Furthermore, you will develop an optimal integrated promo plan and manage promo investments. You will also manage the customer P&L.

Key is of course the relationship between Unilever and the customers, building the customer collaborations of the future. As a Key Account Manager, you will deliver the big now whilst creating the big next, you seek, create and experiment with new models to grow beyond the norm and deliver total category growth.

What does it take to succeed in the role?
We´re looking for a candidate that has a minimum of 1-2 years´ experience in a sales/marketing role with digital aspects – you have a proven track record of successful brand building, category management or key account management/customer relationship management.

Fluency in Swedish and English, both written and spoken, is required for the role.

As a person, we believe you have a growth mindset who likes to work in a dynamic complex environment and constantly look for change and improvements to deliver on customer and shopper demands as well as outperform competition. As a person, you are data driven, independent and result/business oriented. You have a great internal drive, and you take ownership for tasks.

In addition to this, it´s great if you:
• Have experience from Key Account Management within the FMCG market.
• Have knowledge from E-commerce, Quick-commerce or restaurant business.

What´s in it for you?
Working for Unilever offers you the opportunity to drive growth of strong brands and develop your skillset. You will have big responsibilities, but it comes with a lot of freedom. You will be working for a company with a bigger purpose, to improve the everyday lives of consumers in the Nordics, and to do it in a sustainable way.

About Unilever
With more than 400 brands focused on health and wellbeing, chances are that our products are a familiar part of your daily routine. Our brands are trusted everywhere and, by listening to the people who buy them, we´ve grown into one of the world´s most successful consumer goods companies. In fact, 150 million times a day, someone somewhere chooses a Unilever product. We create, market and distribute the products that people choose to feed their families and keep themselves and their homes clean and fresh.

Sounds interesting?
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Customer Technical Support till Telia

Vi söker just nu en Customer Technical Support för en spännande möjlighet hos Telia! Detta är ett sex-månaders uppdrag med möjligheter till förlängning eller en överrekrytering till kund. Är du driven, serviceminded och med erfarenheter av att jobba inom Linux kan du vara den vi söker! Om företaget Telia jobbar mot att föra samman företag, privatpersoner, familjer och samhällen via fasta och mobila kommunikationslösningar. Vår kund strävar mot att göra s... Visa mer
Vi söker just nu en Customer Technical Support för en spännande möjlighet hos Telia! Detta är ett sex-månaders uppdrag med möjligheter till förlängning eller en överrekrytering till kund. Är du driven, serviceminded och med erfarenheter av att jobba inom Linux kan du vara den vi söker!

Om företaget

Telia jobbar mot att föra samman företag, privatpersoner, familjer och samhällen via fasta och mobila kommunikationslösningar. Vår kund strävar mot att göra skillnad för människor och tillhandahåller en infrastruktur som genomsyras av kreativitet, tillväxt och förändring.

Om avdelningen

Divisionen som du kommer att arbeta på ansvarar för koncernens arbete med att främja innovationer inom företaget och hitta sätt att utvecklas inom New generation Telco.
Avdelningen hanterar ärenden inom IOT och mot Smart Public Transport (SPT), som innefattar ny revolutionerande teknik i bussar, spårvagnar, tåg, men även andra fordon samt smarta byggnader.

Om rollen

Rollen som teknisk support innebär ett varierande arbete med fokus på problemlösning. Du kommer att handlägga ärenden som kommer in, identifiera problem och lösa dessa i b.la. operativsystemet Linux. I rollen kommer du kommunicera med företagskunder men även ha daglig kontakt med servicetekniker ute i fält och med 2nd- linesupport om vidare felsök krävs. De allra flesta ärenden löses dock av den kompetenta tekniska supporten.

Arbetsuppgifter:

• Tekniskt felsöka hård och mjukvaruprogram
• Kommunicera med tekniker, alternativt trafikledning
• Utföra kontroller för att hitta eventuella problem i de olika enheterna
• Lösa nätverksproblem
• Hålla kunden uppdaterad

Om dig

För att passa i rollen bör du ha ett starkt teknikintresse och drivas av att lösa supportärenden. Du har en positiv attityd, vilja att lära dig och jobbar på ett strukturerat sätt. Vidare har du en förmåga att ta dig an komplexa problem och hitta lösningar på dessa. Du sätter även kunden i centrum för att ge den bästa möjliga servicen.

Erfarenheter:

• Eftergymnasial utbildning inom IT
• Du utrycker dig flytande på svenska och engelska, både på tal och skrift
• Erfarenheter av att jobba i Linux
• Kompetenser inom nätverk

Meriterande:

• Kunskaper inom

Låter detta intressant?

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Newly Graduated Network Engineer - Join Evolution of 5G Network!

We are looking for newly graduated Network Automation Engineer to work with team of mobile packet core network engineering unit for Telia. This position is starting with 6 months contract and then get overrecruited to Telia. Telia is making big changes in telecommunications network and services to prepare for the future. They´re taking advantage of 5G and the Internet of Things to create new applications and business opportunities. If you want to be a par... Visa mer
We are looking for newly graduated Network Automation Engineer to work with team of mobile packet core network engineering unit for Telia. This position is starting with 6 months contract and then get overrecruited to Telia.

Telia is making big changes in telecommunications network and services to prepare for the future. They´re taking advantage of 5G and the Internet of Things to create new applications and business opportunities. If you want to be a part of this exciting new technology, their team is where you need to be.

As a member of team, you´ll be responsible for the daily operations and maintenance of the Mobile Packet Core.

• Customer deliveries Change/Network implementation
• Network development
• Continuous improvements in day-to-day operations and deliveries using automation.
• Life cycle management of 5G Core network functions in a Network cloud environment

Your Experience:

• University or higher educational degree in IT, information systems, network engineering or relevant area
• Understanding of operational and development with mobile network equipment.
• Familiarity with automation tools and scripting (e.g. Python or similar) to optimize network operations.
• CI/CD pipelines
• Fluent English skills both spoken and written.

Meriting:

• Network OSS (Operations Support Systems).
• Virtualization and cloud technology in a VMware environment.
• Telecom networks.
• Agile and SAFe framework. Visa mindre

EPP (Enhanced Partnership Program) Growth Lead to Samsung

We are currently looking for an EPP (Enhanced Partnership Program) Growth Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a contract starting June 1st to September 29th, with possibilities for extension. Help Us Create What Can´t Be Done Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s ... Visa mer
We are currently looking for an EPP (Enhanced Partnership Program) Growth Lead to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a contract starting June 1st to September 29th, with possibilities for extension.

Help Us Create What Can´t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Digital Campaign Specialist, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

Why join our team? / A message from our team!

Do you have a passion for Digital Sales? Do you strive to find solutions for unprecedented problems? Do you want to work in a dynamic, young and multicultural environment? We do.

Join our fast-paced team and Do What Can´t Be Done!

What will be your key deliverables?

Samsung Nordic e-commerce operation is looking forward to strengthening the team with an EPP Growth Lead.
The EPP Growth Lead will be part of the Nordic Digital Team and will play a key role in driving awareness, conversion, and sales in Samsung.com.
As an EPP Growth Lead you will be responsible for sales and revenue growth in the closed channels dedicated to employees, memberships, and other B2B2C clusters, leading development projects and the daily operation.

What will be the jobs scope?

• Support senior EPP Growth Lead in all execution and admin work related to prospecting and onboarding new partners.
• Assist and coordinate the asset creation and asset management for partners´ marketing campaigns as well as on site communication.
• Drive collaboration and communication & secure consensus among stakeholders inside and outside the D2C team.
• Own the offer strategy for all MX product categories.
• Help generate leads and prospecting new partners.
• Optimize the customer journey for our EPP customers while focusing on scalability.
• Localize Europena and Global best practices to deliver best in class results.
• Evaluate the result of each promotion and update future plans according to the findings.

What do we need for this role?

• 2+ years´ experience of working with E-commerce Marketing & Sales.
• Ability to interrogate local market plans to ensure they are best in class and deliver against both brand and commercial objectives.
• Strong project management skills and confident in working with both local and global stakeholders.
• Good negotiation skills with external partners and 3rd party agencies.
• Result-oriented mindset that challenges the status quo by implementing and creating never-done-before projects.
• Strong commercial acumen and attention to details.
• Proactive and ready to embark in new projects and tackle new challenges
• Experience in handling multiple projects at the same time, with short deadlines.
• Great communication skills and the ability to build new relationships.
• Fluency in English and ideally one Nordic language.

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

Sounds interesting? 

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Payroll Coordinator to Samsung

Ansök    Apr 12    MultiMind Bemanning AB    HR-assistent
We are currently looking for a Payroll Coordinator to an exciting opportunity with our client Samsung! This is a consultancy opportunity until the end of 2023 with good possibilities for an extension.  About the company: Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop th... Visa mer
We are currently looking for a Payroll Coordinator to an exciting opportunity with our client Samsung! This is a consultancy opportunity until the end of 2023 with good possibilities for an extension. 

About the company:

Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

About the role:

KEY ACCOUNTABILITIES:
• Payroll, insurance and pension administration for all Nordic countries, coordination with shared service center in Bucharest and outsourcing partner
• Upload salaries into internal HR system monthly
• Update HR system Master Data
• Supporting HR department with related reports and statistics
• Learning & Development administration
• HR Helpdesk support
• Support various HR processes and ad hoc administrative tasks

LIAISONS:
• All employees
• Nordic HR team
• Payroll, insurance and pension provider

About you: 

QUALIFICATIONS REQUIRED:
• Relevant university degree or equivalent

EXPERIENCE:
• Minimum of 2-5 years of experience in payroll from an international company
• Experience in handling insurances and pensions
• System skilled
• Excellent MS Office skills, in particular Excel
• Fluent in Swedish as well as English

SKILLS & ATTRIBUTES:
• Business and customer oriented
• Flexible mindset and pragmatic approach
• Self-driven and independent
• Analytical and structured
• Excellent communication skills
• Good cultural understanding
• Proactive and being updated in HR processes and trends
• Good at details and quality assurance of data
• Passion for improvements and a systematical approach

NOTE:
• The candidate has to be able to work during vacation weeks (mainly during July)

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Supply Chain / Logistics Specialist Professional

Ansök    Apr 14    MultiMind Bemanning AB    Logistikchef
We are currently seeking a Supply Chain/Logistics Specialist for Solna office. This is a consulting assignment that is available immediately About the company: The company is a leading global technology company that has stood for technical excellence, innovation, quality, and reliability for over 170 years. With operations around the world, our focus is on intelligent infrastructure for buildings and distributed energy systems, as well as automation and ... Visa mer
We are currently seeking a Supply Chain/Logistics Specialist for Solna office. This is a consulting assignment that is available immediately

About the company:

The company is a leading global technology company that has stood for technical excellence, innovation, quality, and reliability for over 170 years. With operations around the world, our focus is on intelligent infrastructure for buildings and distributed energy systems, as well as automation and digitization in the process and manufacturing industries. Our goal is to bridge the gap between the digital and physical worlds to benefit our customers and society.

About the role :

We are looking for an order and supply chain professional with a passion for new tools and new ways of working. You will be part of a multinational team supporting our client´s Digital Industries division in the Swedish market. Your area of work covers primarily the processing of orders and customer queries. As we are in the process of launching a new customer self-service portal, you will also be involved in this project and take part in this important transformation journay

Important qualifications to succeed:

• Good knowledge in SAP and Office is required
• You are quickly adapting to new tools and ways of working
• Excellent team player with a problem solving attitude
• Fluency in Swedish and English, both written and spoken, is required for the role.

Remote work is possible, but you are expected to work 50% from Solna office.

Sounds interesting?
Please send your CV and LinkedIn profile by clicking the apply button. During the interview process, we would like to get to know you, your background and your skills to see if we would be a great match. Visa mindre

Newly graduated IT professional

Ansök    Mar 27    MultiMind Bemanning AB    Systemtestare
We are looking for newly graduated automation tester to work with team of mobile packet core network engineering unit. This position is starting with 6 months contract and then get overrecruited to client. About Client: Our client is a Swedish multinational telecommunications company and mobile network operator present in Sweden, Finland, Norway, Denmark, Estonia, Latvia and Lithuania. Company has his headquarter in Solna, Stockholm. They are mobile netwo... Visa mer
We are looking for newly graduated automation tester to work with team of mobile packet core network engineering unit. This position is starting with 6 months contract and then get overrecruited to client.

About Client:
Our client is a Swedish multinational telecommunications company and mobile network operator present in Sweden, Finland, Norway, Denmark, Estonia, Latvia and Lithuania. Company has his headquarter in Solna, Stockholm. They are mobile network operators present in the Nordic region and also operate an international IP backbone network, which is ranked number one.

Qualification:

• Newly graduated within a field of computer science or similar
• You have prior exposure to Automation Testing via your thesis or can be personal project.
• Have basic understanding of CI/CD pipeline creation.

Role:

• Testing new features to check that they work, fit requirements and are user friendly.
• Building and using test frameworks and tools
• Proactively finding problems and getting to the bottom of complex issues
• Understanding of Agile working methodologies.

It´s also a bonus if you have experience of:

• Development of test strategies and creation of test cases
• Cloud platforms, containerisation and virtualisation
• Cybersecurity or Security testing.

About you
We are looking for someone who has:

• The desire to learn new things and new technologies.
• Curiosity to take things apart in order to understand how they work.
• Strong troubleshooting, attention to detail and communication skills.
• Proficiency in English. Visa mindre

KAM to Unilever’s Customer Development Team in Stockholm

Ansök    Mar 23    MultiMind Bemanning AB    Account manager
Are you a passionate about customers, shoppers and selling with a purpose? Do you want to learn more about selling in an e-Com and q-Com setting and have approx. 1-3 years of experience in sales/marketing? Then working for our customer Unilever with some of Sweden´s favorite and most delicious Ice Cream brands such as GB Glace, Ben&Jerry;´s and Magnum might be the perfect opportunity for you! This is a consultancy opportunity where you will be employed by... Visa mer
Are you a passionate about customers, shoppers and selling with a purpose?
Do you want to learn more about selling in an e-Com and q-Com setting and have approx. 1-3 years of experience in sales/marketing?
Then working for our customer Unilever with some of Sweden´s favorite and most delicious Ice Cream brands such as GB Glace, Ben&Jerry;´s and Magnum might be the perfect opportunity for you!

This is a consultancy opportunity where you will be employed by MultiMind and working for Unilever. The assignment preferably starts in the beginning of May and will last until the end of 2023 with high possibilities for extension/recruitment to Unilever. 

What you will be doing?
This role will be focusing on the acceleration of growth for Unilever´s Ice Cream category with Swedish Out of Home customers (Q-com, E-com, HORECA, Convenience).

You will be a Key Account Manager within digital commerce and accelerate growth both offline and online with your customers. It is a fast-paced environment, very digital and a lot of fun!

In the role as Key Account Manager, you will have the overall responsibility for your customers /account´s growth delivery which includes yearly negotiations regarding optimal mix on pricing, assortment, promotional program, and a perfect store. You will develop and execute a commercial strategy and customer business plan and be working closely with your customer team as well as category team of Category Managers, Brand Managers, Finance and Supply Chain. Furthermore, you will develop an optimal integrated promo plan and manage promo investments. You will also manage the customer P&L.

Key is of course the relationship between Unilever and the customers, building the customer collaborations of the future. As a Key Account Manager, you will deliver the big now whilst creating the big next, you seek, create and experiment with new models to grow beyond the norm and deliver total category growth.

What does it take to succeed in the role?
We´re looking for a candidate that has a minimum of 1-2 years´ experience in a sales/marketing role with digital aspects – you have a proven track record of successful brand building, category management or key account management/customer relationship management.

Fluency in Swedish and English, both written and spoken, is required for the role.

As a person, we believe you have a growth mindset who likes to work in a dynamic complex environment and constantly look for change and improvements to deliver on customer and shopper demands as well as outperform competition. As a person, you are data driven, independent and result/business oriented. You have a great internal drive, and you take ownership for tasks.

In addition to this, it´s great if you:
• Have experience from Key Account Management within the FMCG market.
• Have knowledge from E-commerce, Quick-commerce or restaurant business.

What´s in it for you?
Working for Unilever offers you the opportunity to drive growth of strong brands and develop your skillset. You will have big responsibilities, but it comes with a lot of freedom. You will be working for a company with a bigger purpose, to improve the everyday lives of consumers in the Nordics, and to do it in a sustainable way.

About Unilever
With more than 400 brands focused on health and wellbeing, chances are that our products are a familiar part of your daily routine. Our brands are trusted everywhere and, by listening to the people who buy them, we´ve grown into one of the world´s most successful consumer goods companies. In fact, 150 million times a day, someone somewhere chooses a Unilever product. We create, market and distribute the products that people choose to feed their families and keep themselves and their homes clean and fresh.

Sounds interesting?
If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Network Support Engineer to leading telecom company

They are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. Both full time and part-time hourly-paid positions are being recruited. About Client: Content needs an audience and vice-versa. Client is bringing them together. We let the world´s largest operators, content providers, and organizations access-all-areas with our IP transit services. We transport 12 billion minutes of voic... Visa mer
They are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. Both full time and part-time hourly-paid positions are being recruited.

About Client:
Content needs an audience and vice-versa. Client is bringing them together. We let the world´s largest operators, content providers, and organizations access-all-areas with our IP transit services. We transport 12 billion minutes of voice per year. We let people roam like they never left home thanks to our global IPX backbone.

Client is an international provider of telecommunication services based in Solna. The largest telecommunications group in the Nordic and Baltic regions.

The Role:

In this role as a Network Support Engineer, you will be part of an international team working in inspiring environments in Solna. We aim to provide the best possible customer experience throughout the onboarding, customer support, service assurance, and billing processes.

Together with our team, you will support our customers through telephone, e-mail or web interface. Apart from troubleshooting, your responsibilities will also include interacting with peers and update customers on a regular basis to resolve each case in an efficient and qualitative way. With your superior ability to satisfy customers, you aim to exceed their expectations.

They are offering you a position where it is possible for you to pick your shifts and create your own schedule.

Technical Skills:

• University degree within Network Engineering or/and Communication Systems.
• Experience with TCP/IP Technologies (transmission, voice, roaming, Ethernet).
• You have worked with large network management.
• Understanding of different network architecture, components and signaling.
• Knowledge of VOIP, OSI model and Backbone network (Merit).
• Advantage if you have Cisco/Juniper Certification.
• Fluent English on a technical and professional level.

Personality Skills:.

• A good understanding of a multi-cultural environment and interest to work in such.
• An ability to easily learn and adapt new routines, support systems, technologies.
• An ambition to improve your work environment and routines
• Interest in putting in the effort to connect with your team members to create a positive work environment

Key responsibilities

• Communicate regularly and effectively with customers to provide updates on ongoing incidents and log all actions taken in the appropriate system
• Perform in-depth analysis and troubleshooting on the incidents reported by customers or those identified through monitoring systems
• Initiate Escalation process, drive progress and overall ownership throughout the process
• Form case specific task forces and drive progress in the incident process
• Keep track of SLA thresholds and commitments and chase information and progress status with other internal units and external providers.
• Exemplify the company values & code of ethics in the daily workflow

The following skills are meriting:

• ITIL knowledge
• Basic programming skills in Python, etc
• Project management experience
• Lean, Six Sigma, BPM and/or other similar discipline

 

Working hours
A continuous 24/7/365 shift list where it is possible for you to pick your shifts and create your own schedule.

Interested?
This is a long-term consultancy assignment and we are collaborating with MultiMind Bemanning who will handle the recruitment process. Please direct all questions and queries directly to MultiMind.

As an employee at MultiMind, you are entitled to preventive health care through a beneficial discount on gym memberships, participate in fun events and having a dedicated Staffing & Recruitment Manager that continuously monitors your career development and ensures good work conditions.

Good luck! Visa mindre

Payroll Coordinator to Samsung

Ansök    Mar 8    MultiMind Bemanning AB    HR-assistent
We are currently looking for a Payroll Coordinator to an exciting opportunity with our client Samsung! This is a consultancy opportunity until the end of 2023 with good possibilities for an extension.  About the company: Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop th... Visa mer
We are currently looking for a Payroll Coordinator to an exciting opportunity with our client Samsung! This is a consultancy opportunity until the end of 2023 with good possibilities for an extension. 

About the company:

Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

About the role:

KEY ACCOUNTABILITIES:
• Payroll, insurance and pension administration for all Nordic countries, coordination with shared service center in Bucharest and outsourcing partner
• Upload salaries into internal HR system monthly
• Update HR system Master Data
• Supporting HR department with related reports and statistics
• Learning & Development administration
• HR Helpdesk support
• Support various HR processes and ad hoc administrative tasks

LIAISONS:
• All employees
• Nordic HR team
• Payroll, insurance and pension provider

About you: 

QUALIFICATIONS REQUIRED:
• Relevant university degree or equivalent

EXPERIENCE:
• Minimum of 2-5 years of experience in payroll from an international company
• Experience in handling insurances and pensions
• System skilled
• Excellent MS Office skills, in particular Excel
• Fluent in Swedish as well as English

SKILLS & ATTRIBUTES:
• Business and customer oriented
• Flexible mindset and pragmatic approach
• Self-driven and independent
• Analytical and structured
• Excellent communication skills
• Good cultural understanding
• Proactive and being updated in HR processes and trends
• Good at details and quality assurance of data
• Passion for improvements and a systematical approach

NOTE:
• The candidate has to be able to work during vacation weeks (mainly during July)

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Network Support Engineer to leading telecom company

They are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. Both full time and part-time hourly-paid positions are being recruited. About Client: Content needs an audience and vice-versa. Client is bringing them together. We let the world´s largest operators, content providers, and organizations access-all-areas with our IP transit services. We transport 12 billion minutes of voic... Visa mer
They are inviting you to become part of a dynamic community of engineers with skills to develop and maintain warm client relationships. Both full time and part-time hourly-paid positions are being recruited.

About Client:
Content needs an audience and vice-versa. Client is bringing them together. We let the world´s largest operators, content providers, and organizations access-all-areas with our IP transit services. We transport 12 billion minutes of voice per year. We let people roam like they never left home thanks to our global IPX backbone.

Client is an international provider of telecommunication services based in Solna. The largest telecommunications group in the Nordic and Baltic regions.

The Role:

In this role as a Network Support Engineer, you will be part of an international team working in inspiring environments in Solna. We aim to provide the best possible customer experience throughout the onboarding, customer support, service assurance, and billing processes.

Together with our team, you will support our customers through telephone, e-mail or web interface. Apart from troubleshooting, your responsibilities will also include interacting with peers and update customers on a regular basis to resolve each case in an efficient and qualitative way. With your superior ability to satisfy customers, you aim to exceed their expectations.

They are offering you a position where it is possible for you to pick your shifts and create your own schedule.

Technical Skills:

• University degree within Network Engineering or/and Communication Systems.
• Experience with TCP/IP Technologies (transmission, voice, roaming, Ethernet).
• You have worked with large network management.
• Understanding of different network architecture, components and signaling.
• Knowledge of VOIP, OSI model and Backbone network (Merit).
• Advantage if you have Cisco/Juniper Certification.
• Fluent English on a technical and professional level.

Personality Skills:.

• A good understanding of a multi-cultural environment and interest to work in such.
• An ability to easily learn and adapt new routines, support systems, technologies.
• An ambition to improve your work environment and routines
• Interest in putting in the effort to connect with your team members to create a positive work environment

Key responsibilities

• Communicate regularly and effectively with customers to provide updates on ongoing incidents and log all actions taken in the appropriate system
• Perform in-depth analysis and troubleshooting on the incidents reported by customers or those identified through monitoring systems
• Initiate Escalation process, drive progress and overall ownership throughout the process
• Form case specific task forces and drive progress in the incident process
• Keep track of SLA thresholds and commitments and chase information and progress status with other internal units and external providers.
• Exemplify the company values & code of ethics in the daily workflow

The following skills are meriting:

• ITIL knowledge
• Basic programming skills in Python, etc
• Project management experience
• Lean, Six Sigma, BPM and/or other similar discipline

 

Working hours
A continuous 24/7/365 shift list where it is possible for you to pick your shifts and create your own schedule.

Interested?
This is a long-term consultancy assignment and we are collaborating with MultiMind Bemanning who will handle the recruitment process. Please direct all questions and queries directly to MultiMind.

As an employee at MultiMind, you are entitled to preventive health care through a beneficial discount on gym memberships, participate in fun events and having a dedicated Staffing & Recruitment Manager that continuously monitors your career development and ensures good work conditions.

Good luck! Visa mindre

Financial Planning & Analytics Manager to Unilever

Do you have a strong track record in finance and want to manage a talented operations team to help drive new financial insights and to be directly involved in critical processes such as reporting and financial forecasting? If so, this direct recruitment to our client Unilever might be just for you! Start ASAP, with respect for your eventual notice period. About our client Unilever is one of the world´s leading suppliers of fast-moving consumer goods with... Visa mer
Do you have a strong track record in finance and want to manage a talented operations team to help drive new financial insights and to be directly involved in critical processes such as reporting and financial forecasting?
If so, this direct recruitment to our client Unilever might be just for you! Start ASAP, with respect for your eventual notice period.

About our client

Unilever is one of the world´s leading suppliers of fast-moving consumer goods with brands such as Ben&Jerry;´s, Via, Knorr and Dove. We want to meet the everyday needs of people everywhere – to anticipate the aspirations of our consumers and customers and to respond creatively and competitively with branded products and services, which raise the quality of life.
At Unilever, we share one simple purpose: to make sustainable living commonplace. Across all our household brands, Home Care, Beauty and Wellbeing, Personal Care, Nutrition and Ice Cream, we are creating a bright future for our business and our planet.

About the role

In the role as Financial Planning and Analytics (FP&A) Manager for the Unilever Nordics business you will lead a team of four at the Nordic head-office in Solna. Here, you will play a key role in a global fast-paced FMCG environment. This is an excellent opportunity for you to influence, develop and grow both within your own role as well as within Unilever.

Primary Responsibilities

• Lead, coach, inspire and develop a team of four direct reports
• Responsible for Management Reporting, working closely with local and central teams to deliver the month end process and ensure the integrity of the results as well as timeliness of all European Reporting Submissions
• Owner of all P&L related reports provided to the Nordic business, ensuring accuracy and timely delivery
• Act as core team member and Management Accounting & Reporting expert in major business projects and systems changes
• Design and implement new analytics, tools and frameworks to driver better insights and reports; enabling better performance management within the business
• Lead continuous improvement of finance processes and tasks

Experience and skills

• 5-10 years´ work experience in management reporting, accounting, finance business partnering or similar
• Excellent financial and analytical skills with a data driven approach
• Strong collaboration- and leadership skills and an interest in digital tools to develop financial reporting
• Highly organized and structured in combination with strong stakeholder management skills
• Able to thrive in a fast-paced international environment
• Power BI skills is a plus

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

Norwegian Speaking Customer Service Agent to Samsung

We are currently looking for a Norwegian-speaking Voice Of Customer (VOC) Agent for an exciting opportunity with our customer Samsung! This is a two-year contract with good possibilities for extension. About the company: Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation ... Visa mer
We are currently looking for a Norwegian-speaking Voice Of Customer (VOC) Agent for an exciting opportunity with our customer Samsung! This is a two-year contract with good possibilities for extension.

About the company:

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Voice Of Customer Agent, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers´ lives.

About the role:

Key goal of VOC Agent:

To handle and investigate cases where customer experience dissatisfaction with product, manufacturer, response or other issues that affected a customer due to a Samsung product. Customers submit their case to VOC via a link given to them from call center or VOC. VOC perform a thorough investigation of the case, based on information from workshop, dealer, call center, consumer law, Samsung´s legal department and/or other possible resources.

Tasks/ Responsibilities:

• Registration, investigation and handling of cases received by VOC via telephone, email or regular mail
• Collection of information - Reports, facts, laws, statements and other documentation for proper handling of the cases.
• Contact with workshops, product specialists and call center to resolve cases.
• Assess the causes, consequences and solutions of the cases based on the nature of the case.
• Establish and maintain a good and comfortable customer relationship.
• Correctly register customer interactions and contacts to ensure proper future interactions.
• Assess reasonable compensation
• Handling of Early Warning / Risk sensing.
• Receive and initially handle product liability (PL) errands (produktsäkerhetsärenden) (document collection, customer information and first instance to handle the case). Create contact and trust.
• Manage PL follow-up through contact, translations and other forms of assistance.
• Investigates and forwards cases with incorrect information on the website / manual / etc.
• Handles RMA-related (refund/credit) questions from customers
• Responsible for goodwill mails for free of charge repairs.
• Inform and handle customers with questions and complaints about warranty, complaints or other types of questions / complaints / views
• Assistance 1st line (call center) with answers to questions about warranties, complaints and other VOC-related information
• If needed assist XPOS team with cases XPOS team themselves cannot handle.
• Help product specialist and product manager with information about older issues, claims and / or support issues.
• Perform outgoing customer calls in order to follow up customers experience
• Translate texts for manuals, web pages and other informative messages into the language of the country you represent
• Assisting Samsung employees with information above
• In addition to the VOC services, the agent shall perform such tasks within their respective job skills and knowledge as may be required by Samsung from time to time.

About you:

Expectations:

• Independently of mainland area, being open and able to help colleagues with incoming VOC cases even for other countries
• Regardless of who received and started a case, take ownership of, and complete the case.
• With the greatest care and understanding handle service & claim matters.
• Registration/logging of cases must be done during or in direct connection to the call.
• Positive attitude towards Samsung products, Samsung as a brand, and Samsung customers.
• Punctual, loyal, reliable and good advancement
• Ability to log and compile problems and solutions.
• Being able to handle stress.
• Ability to build strong, long-term customer relationships using the above points.
• Have an understanding of our flows and contact routes. Both internally and externally.
• Log all incoming calls as instructed. Target: 100%.

Authority VOC (decisions allowed to make):

• Assesses compensation according VOC´s processes and manuals
• Create goodwill mails for free of charge repairs
• Deny VOC customers

Personality:

• Good self-esteem – able to make customers to feel safe even though candidate is new at the position
• Efficient
• Structured
• Curious
• Driven

Need to have:

• Great skills of handling computer and phone calls simultaneously
• Great skills of using a computer as a work tool, such as being able to navigate easily between different systems
• Medium/high experience of Outlook and word
• Basic/medium experience of Excel
• Experience of customer service by phone

Language:

• Native in writing and speech in the language of the business unit that the candidate will be working for, in this case Norwegian
• Good in English, both speech and writing
• Good/ Native in writing and speech in a second Nordic language

Wish to have:

• Experience from customer service for after sales
• Experience from consumer law
• Experience of customer service handling compensation, return, credits
• Experience of customer service involving insurance handling/regress demands

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre

KPI Controller

Ansök    Feb 23    MultiMind Bemanning AB    Controller
We are currently looking for a KPI Controller for an exciting opportunity with our client! This is a consultancy opportunity, a contract starting as soon as possible and has a two-year contract with a great possibility for an extension.   About the role: KPI Controllers main tasks is to support the process of optimizing service and cost efficiency.  KPI Controller works with a specific KPI division across all Nordic countries. Key responsible includes co... Visa mer
We are currently looking for a KPI Controller for an exciting opportunity with our client! This is a consultancy opportunity, a contract starting as soon as possible and has a two-year contract with a great possibility for an extension.

 

About the role:
KPI Controllers main tasks is to support the process of optimizing service and cost efficiency.  KPI Controller works with a specific KPI division across all Nordic countries. Key responsible includes control, analyze and coordinate repair speed KPI within Customer Satisfaction department. Daily communicate with service partners for operational efficiency on Repair Speed KPI.

KEY ACCOUNTABILITIES:

• Manage and monitor the daily work for repair speed KPI.
• Training ASC´s (Service workshops) in ways of KPI related topics.
• Completing reports (weekly, monthly and quarterly)
• Be able to present in monthly meetings (management level)
• Ad-hoc / business critical reporting
• Database management (exporting/altering/creating datasets)
• Collaborate with partners (external) as well as internal staff with maintaining or creating new reports.
• Regularly analyze data, create and lead action plans for improvement.
• Forecasting service volumes and follow up on service network efficiency through analyze and reporting
• Support daily business through service management together with partners, analysis and process guidance.

LIAISONS:

• External: Service centers, dealers and distributors in the Nordic region. European Customer Center (ECC).
• Internal: Finance department, Legal and Sales departments as well as Service department
• Customer Satisfaction Managers (CE,IM,CS)

QUALIFICATIONS REQUIRED:

• High school ("gymnasium") Electronics, technical as well as administration.
• Preferably SAP (NERP) knowledge
• Administration / Database experience
• Creating and altering databases
• Report outtakes with presentations
• Data analytical skills
• Advanced skills in Excel (not novice)

Good to have:

• /Python knowledge.
• Experience from programing is not required but is a merit.

EXPERIENCE:

• Customer service/administration experience from the industry or logistics, or combination of both, is preferred.
• School with educational program - data knowledge and programing skills is seen as a preferred candidate.

SKILLS & ATTRIBUTES:

• Team player
• Good communication and organizational skills
• Strong power of initiative
• Attention for details
• Problem solving ("see" solutions)
• Well presented and professional
• Flexible
• Service minded but with the ability to say no if needed
• Analytical
• Fluent in English

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. Visa mindre