Arbetsbeskrivning
Join Our Team as a Service engineer!
Are you seeking a dynamic career that allows you to work on cutting-edge products and make a positive impact on customer experiences?
We're expanding our team and looking for a dedicated individual like you to join us as a Service engineer to play a pivotal role in executing and improving the service process at Symcel.
Join a team that values diversity, fosters creativity, and works together to achiev... Visa mer
Arbetsbeskrivning
Join Our Team as a Service engineer!
Are you seeking a dynamic career that allows you to work on cutting-edge products and make a positive impact on customer experiences?
We're expanding our team and looking for a dedicated individual like you to join us as a Service engineer to play a pivotal role in executing and improving the service process at Symcel.
Join a team that values diversity, fosters creativity, and works together to achieve greatness.
As a Service engineer at Symcel, you will be a key member of the Operations team and play a central role in the entire organization.
With a lot of hands-on work, you will become a technical expert in parallel with managing the service process.
You will work within service and refurbishment which entails a lot of problem solving, customer contact and travels.
Documentation and quality assurance are essential aspects of the role and should be conducted in parallel with the continuous work.
You will also support the R&D team with assembly, prototyping and testing of new products and instruments.
Ansvarsområden
As a Service engineer, you will:
Plan, prepare and perform routine maintenance and service on equipment to ensure optimal functionality.
Troubleshoot technical issues, providing timely solutions to keep our customers satisfied.
Manage, maintain, and improve our service process and service offerings.
Be in close contact with our customers, handle, and document incoming feedback.
Collaborate with multidisciplinary teams to improve processes and product quality.
Work with and support R&D with assembly, prototyping and testing of new products.
Play a key role in delivering solutions that make a difference in healthcare and research.
Kvalifikationer
To succeed in this role, we believe you have a genuine interest for hands-on technical tasks,
coupled with a drive for problem-solving and interest in customer contact.
Your adaptability,effective communication, and structured work approach shine through in your current handson
involvement in technical service or engineering.
You are equally comfortable working autonomously or collaboratively within a team.
Required Qualifications, Skills, and Abilities:
Experience from working within service, as a service technician or similar
Practical Problem Solver: Proficient in practical problem-solving and skilled in precision work with attention to detail
Self-motivated: Highly self-motivated with a proactive approach to achieving goals and taking the initiative.
Effective communication: Good communication and interpersonal skills to collaborate effectively with colleagues and stakeholders.
Good documentation practices: Demonstrates sound practices in documenting work and processes.
Cross functional Collaboration: Ability to work seamlessly with cross-functional teams, prioritizing customer needs, cost-efficiency, and the reliability of solutions.
Proficient in English: Confident in both written and spoken English.
Goal Driven: A goal-driven and proactive personality that seeks to achieve objectives.
Travel flexibility: Willing and able to travel at least 3-4 days per month within Europe and to the US.
Driver’s license (B): Holds a valid driver's license (Category B)
These qualification and skills will be essential for success in the role and contribute to the efficient operation and growth of the company.
Meriting:
Academic degree within medical/biomedical engineering or similar
Experience from technical service
Familiar with GMP, ISO 13485 or ISO 9001
Experience from Medtech/biotech/IVD industry
The application deadline for this position is January 15th, 2024; however, we will be
reviewing and processing applications on a rolling basis. We are eager to fill this role, and we
encourage applications from candidates who are already situated in the Stockholm-Uppsala
region.
For information about the position contact recruitment consultant Adam Bernhoff, +46729889003,
[email protected]
Om företaget
Symcel AB
Symcel is a Swedish MedTech company providing analytical instrument solutions and services for measuring cell metabolism with high sensitivity.
We are located at Karolinska Institute campus in Solna with modern facilities including product development, production, R&D labs, sales, and marketing.
We are in commercial phase with our first lab tools offering and in early development of a rapid IVD solution for severe infections.
Company growth is rapidly accelerating with global instrument use within R&D applications.
Symcel is home to a mix of business drivers, engineers, and scientists.
All with the common aim to bring our technology to use for tackling some of the world’s most acute health challenges.
This includes developing rapid in-vitro diagnostic solutions for severe infections and finding novel treatments for antibiotic-resistant bacteria.
We are a highly educated and international team of +20 full-time employees, and we are steadily growing.
Our working language is English.
Discover more about Symcel and our technology by browsing through our website www.symcel.com
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