Lediga jobb Fortum Markets AB i Solna

Do you want to be part of accelerating digital sales of the leading electricity brands in the Nordics and beyond? You can be located at any of our main campuses in Espoo, Stockholm, or Oslo.

Your role

Do you have a mind that is both analytical and creative? Are you fascinated by how people use products and technology? We are seeking a Conversion Rate Optimization Specialist who embraces the combination of form and function. This individual is an experienced, data-driven professional focused on helping to evaluate and craft conversion-centric, digital strategies & experiences to help improve the metrics that matter the most.

You should have a strong understanding and hands-on experience with A/B testing, website analytics, and the UX conversion strategies & tactics that help drive performance and insights.

You will report to the Head of E-commerce & Marketing Technology of Fortum Consumer Solutions.

Current focus areas include

- Provide ongoing recommendations to help deliver on key metrics and KPIs, through continuous website testing and user experience improvements.

- Create and execute deliverables that help inform the ideal experiences for users. This could include items such as website audits, web analytics reviews, user journeys analysis, wireframes, information architecture reviews, task flows, user scenarios, and persona development.

- Conduct UX research through both qualitative and quantitative methods.

- Apply knowledge of web analytics, user segments, and audiences as they relate to the optimization process

- Be able to translate and communicate testing results and data-driven recommendations into an effective message, continually creating insights and value for Fortum

- Collaborate with product owners, developers, and UX to reassure findings turn to deliveries

Your qualifications

- A bachelor's degree in a related field (e.g., Digital Marketing, Human-Computer Interaction, Economics, Statistics, Information Science, etc.) is preferred

- Minimum of 1-3 years experience in a website testing and/or UX-focused role

- Highly proficient in web analytics (e.g. Google Analytics, Adobe Analytics, etc.)

- Strong knowledge of one or more testing platforms (e.g. Optimizely, Adobe Target, etc.)

- Strong proficiency in digital marketing & effective website design

- Experienced in creating wireframes and functional/interaction specifications

- Strong digital proficiency, and knowledge of HTML, CSS, and JavaScript is a bonus

Personal attributes

- Excellent interpersonal skills, including the ability to communicate articulately both verbally and in writing

- You are an analytic persona with the ability to transform data into actions.

- You are business savvy and can act cross-functionally within Fortum Consumer Solutions to deliver and scale best practices through collaboration and insights

- The corporate language is English so decent proficiency in this language is expected.

We offer you

This is an opportunity to be part of a transformation within one of Europe´s largest energy retail companies. The Conversion Rate Optimization Specialist is an essential role in our growing e-commerce team, part of an inspiring and open leadership culture. Your data-driven and customer-centric way of working will fundamentally change the way we sell and customers buy.

This is the start of your meaningful career journey at Fortum. We actively encourage job rotation and development activities across the company with open leadership as our guiding principle.

Interested?

Please send your application & CV via our recruitment system online.

When you apply for a job at Fortum Consumer Solutions, you are treated objectively. We do not evaluate candidates based on age, gender, nationality, and other irrelevant factors.

Fortum constantly works for a good and safe working environment and therefore has zero tolerance towards alcohol and drugs. Our preventive work means that alcohol and drug tests are carried out on an ongoing basis at our workplaces.

Finland: To be selected for the position, the applicant must go through background clearance and a health examination including drug testing.

Sweden: For contact with union representatives in Fortum, please call +46 8 671 70 00 Visa mindre

We are looking for a Technical Lead in the Operational Customer data & integrations unit. As a Technical Lead, you will find yourself in the very center of the high-pace development of our customer-facing solutions. Whether it is in transforming solution architecture into new development projects, coordinating continuous development, or ensuring that the solutions correspond to the needs of the business, you will play a key role in the technical design and the custom-made digital solutions that we create. You will collaborate closely with all participants in the development chain, from the business stakeholders and IT architects transforming the designs into development tasks for the developers whose daily work you will be coordinating and enabling.

Responsibilities:

Planning the development of solutions according to the business requirements and business capabilities along with the systems architecture designs

Prioritize, coordinate and support the development team’s daily work in continuous development and projects

Ensure that development follows appropriate security and architecture guidelines

Manage documentation of developed solutions

In addition to good benefits, we offer a dynamic and development-friendly working environment. The customer-centric focus is the overarching principle from where our digital solutions will constantly get new additions and the existing ones will undergo reshaping and improvements. We offer you the chance to be part of a fantastic team with forward-looking people.

Your qualifications:

A master's degree in computer science.

Five years of relevant experience in IT and business/industry.

Experience in practical Integration Architecture work, also in management & governance.

Knowledge and experience of IT architecture are considered a benefit.

Ability to document developed solutions in a well-structured manner, implement and facilitate governance processes, and have proven communication and negotiation skills.

Skills and experience in Microsoft Azure integration and data technology stack as well as Experience in API / Event-driven Microservices using ASP.Net core, C#, , and No

You are a systematic person with an assertive and solution-oriented mindset. You like communicating and collaborating with other people and you have knowledge of different development methodologies. You have a proven ability to get things done in a complex environment.

Team manager experience is appreciated.

You have excellent oral and written communication skills in English and fluency in a Nordic language (Finnish, Swedish or Norwegian) is considered as a benefit.

Interested?

Please send your application by Wednesday November 23rd. For further information, please contact Kaj Storås +358414403979, kaj.storas(a)fortum.com. Please apply as soon as possible, as we start contacting suitable candidates right away and the position will be filled as soon as the right candidate is found. Visa mindre

Fortum Consumer Solutions is looking for a Service Manager, Customer Sales & Communications to join the Customer Process Solution team.

You as a passionate Service Manager ensure and enable outstanding services to our customers. You will drive and help the team to achieve this goal by coaching, constantly improving, and sharing your knowledge how to develop world-class services and you are not afraid of hand-on work yourself either. You are responsible for the B2B CRM, Market automation (HubSpot) and Sales support solutions in Consumer Solutions.

Your responsibilities

You plan and own implementation roadmaps, lead and govern solution development in good collaboration and coordination with business stakeholders, other teams in Consumer Solutions and external service providers.

You co-operate closely with Business to manage their demand and needs. You are capable of translating business requirements to technical specifications, and align with target architecture together with Enterprise and Solution Architects. You also manage and develop relationships with external service providers to assess their technology, support, and security capabilities.

You are responsible for the financials of your application portfolio and service levels with Application Operations team.

You ensure the required transformation, organizational responsibilities, new way of working and governance.

Your qualifications

You are a professional with high energy and drive to achieve outstanding results. You have strong change management skills, ability to build a common vision and inspire people around you. You question status quo in a constructive way, encourage collaboration and have the ability to propose innovative solutions. In our work things can change fast, so you are flexible to changes in priorities.

You have deep experience in Service Management or other relevant area. You have good track record of leading services and vendors.

You understand IT architecture, Cloud and SaaS services and able to define and test integrations.

Degree in Computer Science, Engineering, or another relevant field is highly valued, fluency in English & one Nordic language.

We offer you

In addition to great benefits, you will have opportunities to work with exciting and pioneering projects across Fortum Consumer Solutions. You will be part of a dynamic community of tech enthusiasts and an open-minded leadership team. You shall stay at the pulse of business and help them to master the nuances of the digital world as you will be one of the key players in driving the cultural shift toward digital transformation. You have the opportunity to make a real difference for a cleaner world!

Interested?

Please send your application by Wednesday, June 8th. For further information, please contact Ville Stenfors, +358 50 452 5085, ville.stenfors(a)fortum.com (mailto:[email protected]). Please apply as soon as possible, as we start contacting suitable candidates right away and the position will be filled as soon as the right candidate is found. Visa mindre

As a Solution Architect in Operational customer data & solutions unit you will find yourself in the very center of the high-pace development of our customer facing solutions. Whether it is in finding and publishing data to our customer channels, planning data models and flows or something entirely else exciting that have major role in our development, you will play a key role in the technical design of the custom made digital solutions that we create. The domain responsibility operational customer data, and all Consumer Solutions brands and geographical presence will be your working arena. You will collaborate closely with all participants in the development chain, from the business stakeholders during the requirement phase to the developers who are trying to figure out what you have designed. You will put our future development targets and roadmaps in place together with our Senior Architect and Data Architects, and you will have the possibility to spar with other Solution Architects in the Customer digital domain.

Responsibilities

- Design, develop and lead the implementation of solutions architecture and integrations.

- Align the solutions design with business requirements and business capabilities along with the systems architecture guidelines

- Keep documentation of solution architecture up to date

We offer you

In addition to good benefits, we offer a dynamic and development-friendly working environment where you will be part of a journey toward something entirely new. The customer centric focus is the overarching principle from where our digital solutions will constantly get new additions and the existing ones will undergo reshaping and improvements. We offer you the chance to be part of a fantastic team with forward-looking people.

Your qualifications

- A bachelor's or master's degree in computer science or other relevant area
- Three to five years of relevant experience in digital development
- Previous experience or a good understanding of the business/industry
- Microsoft Azure data technology stack, with cloud and data solutions, micro services, integrations and architecture knowledge


You are a curious person with integrity and a systematic, solution oriented mindset. You like interacting and collaborating with other people and you are good at interpreting business needs and transforming these into practical solutions. You have a holistic and technology agnostic approach, where you see to the whole and with a vision of future states. You like to keep up with trends while also safeguarding solution sustainability and business You have proven ability of getting things done in a complex environment and you have good communication & co-operation skills.

You have excellent oral and written communication skills in English and a fluency in a Nordic language (Finnish, Swedish or Norwegian) is considered as a benefit.

Minimum 3 years of relevant experience in Solution/Data/Integration Architecture.

Not required, but considered as your benefit:

- Senior application developer experience is a huge plus
- Energy industry experience
- Knowledge and experience of a data architecture


Interested?

Please send your application by Sunday, June 12th. For further information, please contact Kaj Storås +358414403979, kaj.storas(a)fortum.com. Please apply as soon as possible, as we start contacting suitable candidates right away and the position will be filled as soon as the right candidate is found. Visa mindre

Vi söker nu 3 nya agenter till vårt Pre-sales team.

Ditt arbete kommer huvudsakligen att innebära att sälja möten till företag åt våra Senior Account Managers samt specificera och dela ut leads till hela organisationen. Utöver dina dagliga arbetsuppgifter förväntas du även över tid delta i olika utvecklingsprojekt med syfte att förbättra och optimera företagsförsäljningen i stort.



Vi erbjuder dig:

Bra villkor

Eget ansvar

Goda karriärmöjligheter

Personlig utbildning i rollen på plats i våra kontor



Dina kvalifikationer och profil:

Du talar och skriver obehindrat på både svenska och engelska då kommunikation med kunderna sker på båda språken

Du är resultatorienterad

Du hanterar Officepaketen

Du kommer att arbeta med:

Daglig kundkontakt

Boka möten med företag

Administrera och fördela leads



Intresserad?

Välkommen med din ansökan via vårt rekryteringsverktyg senast den 20:e Mars.

Facklig representant för Unionen är Birgitta Henriksson: [email protected], +4670 54 96 660. Facklig representant för Akademikerna är Claes Frykstrand, [email protected], +467034452

För ytterligare information, vänligen kontakta Viktor Hansson, 0790775525, [email protected]. Visa mindre

Nu söker vi på Fortum Enterprise Account Manager. Är du en person som ständigt pushar dig själv till att nå längre och påvärka din egen lön? Lockas du av att sätta ramarna för din arbetsdag och dina resultat? Fortum Enterprise arbetar med att anpassa och sälja elavtal till företag i hela Sverige. Med fokus på kundnytta och hållbarhet hjälper vi varje dag företag i segmentet Small Medium Enterprise till bättre elavtal.

Vi erbjuder dig

- Bra vilkor
- Eget ansvar
- Goda kariärrs möjligheter
- Förmånsbil
- Bra provitions model




Din profil og kvalifikationer

- Resultatorienterad
- Tidigare säljerfarenhet
- Körkort
- Office paketen




Dine Arbetsuppgifter

- Daglig kundkontakt
- Hantera hela säljprocessen från ringa och boka kunden på ett fysiskt eller teams till att avslut (med stöd från sales manager)
- 3-8 resdagar i månaden (i sverige)
- Sälja på nya kunder I medium segmentet (Allt från Fastighetsbolag till restauranger)




Intresserad?

Välkommen med din ansökan via vårt rekryteringsverktyg senast den 6:e februari.

För ytterligare information, vänligen kontakta Viktor Hansson, +46708318567, [email protected]. Visa mindre

Ditt arbete kommer huvudsakligen att innebära sälja möten till företag åt våra Senior Account Managers samt specificera och dela ut leads till hela organisationen. Utöver dina dagliga arbetsuppgifter förväntas du även över tid delta i olika utvecklingsprojekt med syfte att förbättra och optimera företagsförsäljningen i stort.

Vi erbjuder dig:

- Bra villkor
- Eget ansvar
- Goda kariärrs möjligheter
- Personlig utbildning i rollen på plats i våra kontor


Dine kvalifikationer och profil:

- Talar och skriver obehindrat på både svenska och engelska då kommunikation med kunderna sker på båda språken
- Resultatorienterad
- Studerar på eftergymnasial nivå.


Dine arbetsuppgifter

- Daglig kundkontakt
- Boka möten med företag
- Administrera och fördela leads


Intresserad?

Välkommen med din ansökan via vårt rekryteringsverktyg senast den 6:e februari.

För ytterligare information, vänligen kontakta Viktor Hansson, +46708318567, [email protected]. Visa mindre

Är du en engagerad och affärsorienterad person som kan motivera och skapa resultat genom andra? Då kan jobbet som Team Leader för B2B Kundservice vara något för dig! Du tar en aktiv roll i den operativa verksamheten där du leder, coachar samt motiverar dina medarbetare i det dagliga arbetet för att uppnå gemensamma och individuella resultat. I rollen som Team Leader ingår det även rapportering av det dagliga arbetet till våra stakeholder.

Placeringsort: Solna. Du rapporterar direkt till Customer Service Manager.



Vad vi erbjuder dig i denna roll:

I rollen som Team Leader för Enterprise får du möjligheten att vara med och utveckla samt bidra till Customer Service och Fortums framtid.

Du erbjuds en möjlighet att utvecklas i en snabbväxande organisation med breda kontaktytor. En varierande roll med tydligt ansvar och mycket goda påverkningsmöjligheter. För hos oss är det viktigt att trivas. Det innebär inte bara att arbeta med spännande arbetsuppgifter och att bli utmanad, det handlar om att ha roligt på jobbet och få utvecklas. Hur och i vilken riktning? Det är upp till dig.



Dina Kvalifikationer

- För att vara framgångsrik i den här rollen är du en person som är drivande, självgående och trivs med att ha ett stort eget ansvar.
- Du är resultatorienterad och arbetar målmedvetet för att tillsammans med ditt team uppnå gemensamma mål. Som ledare är du motiverande, coachande och är skicklig på att inkludera ock skapa resultat genom andra.
- Du har en god analytisk förmåga, en god förståelse för siffror och kan snabbt omvandla fakta till konkreta handlingar.
- Du är intresserad av människor, kommunikativ och du kan anpassa din kommunikation i tal och skrift till mottagare.
- Vi ser att du har minst 5 års arbetslivserfarenhet varav minst två års ledarerfarenhet med personalansvar. Erfarenhet inom Kundservice och försäljning är ett krav.
- Du har minst gymnasieexamen och goda språkfärdigheter i svenska och engelska.


Dina arbetsuppgifter:

Fullt resultat och personalansvar för B2B teamet
Kontinuerlig coachning och medlyssning i syfte att utveckla dina medarbetare
Uppföljning och rapportering av resultat till olika stakeholders
Processutveckling för de processer som ingår inom ditt ansvarsområde
Bistå i eller leda projekt som rör verksamheten

Vil du söka jobbet?

Välkommen med din ansökan via vårt rekryteringsverktyg senast den 23 november 2021.

För ytterligare information, vänligen kontakta Kija Monteil, Customer Service Manager.

Tel: +46 73 023 30 26 eller [email protected]

För kontakt med fackliga representanter vänligen ring +46 8 671 70 00.

Fortums Akademiker: Per Kenttä

Unionen: Birgitta Henriksson Visa mindre