Lediga jobb Arelion Sweden AB i Solna

We are Arelion. You may not have heard of us; though, we are pretty sure you are using our network every day. As a Tier 1 Network provider, operating the most connected Internet backbone on the planet, we are quite passionate about what we do. If you peek under the lid, you’ll find all sorts of passionate geeks within; people who get out of bed each morning because they care for fiber cables, telco housing, routers, wavelength multiplex systems, and, even, software services. The one thing we have in common is our passion for the Internet and our honored customers.
The Software Engineering team is supporting the entire organization, shaping and building software solutions to, at the end of the day, delight our customers. Not everything we do is customer facing, but it’s for sure with the customers in mind. In order to make our colleagues and customers even happier, we need to strengthen the team by adding a Software Engineer. We are looking for a mid level software engineer which means at least 4 years of relevant experience. More and broader experience is of course welcome, but not a hard requirement. We’ll offer the right candidate to chance to work with us in a multi-skilled, cross-border team supporting a multi-national organization with demanding customers. We’ll offer an open environment where you’ll be able to contribute, learn, and grow.
The main responsibilities are:
- Contribute to the agile development and maintenance in the Software Engineering team or any of the product or project teams we are working in.
- As part of implementation also add relevant test coverage - automated tests is the way to go
- Ensure your code and design is in line with our architecture and vision
- Participate in developing our architecture and ways of working
- Deploy and monitor applications
- Demo prototypes to business stakeholders

The main tasks are:
- Work with product owners, subject matter experts, and business users to understand requirements and design software solutions.
- Implement software solutions
- Create automated test suites for software
- Fix bugs and maintain software
- Follow up on application performance and suggest and suggest enhancements
- Set up and configure new infrastructure environments when needed
- Learn new things every day


Skills & Requirements
We believe that you have:
- A degree in computer science or other relevant background
- At least 4 years of work experience in relevant system development

Solid skills in:
- Software development using Java 11+ and Spring Boot or Jakarta EE
- Modern integration technologies like REST or GraphQL and event driven integrations

Hands-on experience of:
- Using Linux and other open-source software (FOSS)
- One or more RDBMS and/or No data stores
- Common tools and service like git, Github, Docker, bash
- Continuous delivery, automatic tests, and DevOps way of working

Greater knowledge or interest in one or more of the following areas:
- Application scaling and high availability
- Amazon Web Services (AWS), Infrastructure-as-code, Terraform
- Container technologies
- Modern IT security
- GUI design and frontend development

And finally:
- Ability to work independently when needed but care about the team
- A passion to explore and learn more
- Good social and interpersonal skills

We also expect you to be fluent in English, both written and oral
Your personal characteristics
You have a strong will to contribute to the development projects and to the team output as a whole. You are eager to learn new things and at the same time open to sharing knowledge and experience with your colleagues. Furthermore, you are open to working in a mix of methodologies, nationalities, and cultures. You love coding and you aim at delivering high quality software but can at the same time accept that perfection is not always possible to reach. Visa mindre

Job Description

Support Engineer

Please note that this is a temporary contract position.

Join Arelion Customer Support, where our team of highly trained and experienced technology professionals is dedicated to providing exceptional service. Our customer-centric environment leverages competence, data, and analytics to achieve high first-time resolution rates and outstanding customer satisfaction.

As a Support Engineer, you will collaborate with your colleagues to troubleshoot and resolve customer issues. You will drive progress in cases and participate in various ongoing task forces. Our team operates on a rolling shift schedule, covering 24/7/365, including On-Call duty. We value continuous improvement, so we encourage you to raise issues and embrace change.

Key Responsibilities:


- Perform in-depth analysis and troubleshooting.

- Initiate the escalation process, drive progress, and maintain overall ownership throughout the process.

- Form case-specific task forces and drive progress in the incident process.

- Maintain detailed case history and write Root Cause Analysis and Reason For Outage reports.

- Monitor SLA thresholds and commitments, and follow up with internal units and external providers.

- Address customer requests received via telephone, email, and web interface.

- Log all actions taken and customer interactions in the appropriate system.

- Ensure ongoing fault handling and push for timely resolution or restoration of service.

- Write Reason For Outage reports for customers upon request.

- Contribute to process and routine development and improvements, and share knowledge.

- Actively initiate improvements regarding customer solutions, processes, and networks.

- Exemplify company values and code of ethics in daily workflow.

You Are:


- Service-oriented and business-minded.

- A team player who enjoys technical troubleshooting and interacting with customers.

- Able to perform and cope in stressful environments.

- Capable of handling multiple issues simultaneously.

- An excellent communicator who collaborates well with others.

- Understanding of and interested in working in a multi-cultural environment.

- Adaptable to new routines, support systems, and technologies.

- Skilled in explaining complex technical matters clearly and concisely.

- Detail-oriented and enjoy the challenge of complex, multi-layered technical troubleshooting.

Qualifications and Skills Needed:


- A degree in Network Engineering, Communication Systems, or equivalent technical knowledge and experience.

- Solid knowledge of IP technologies and other telecommunication technology layers such as transmission, voice, roaming, and Ethernet.

- Strong analytical capabilities.

- Fluent in English (written and spoken) at a highly technical and professional level.

- Certifications in Cisco, Juniper, Signaling, or similar.

Preferred Skills:


- Fluency in additional languages such as Chinese, Spanish, French, etc.

- Knowledge of ITIL.

Working Hours:


- A continuous 24/7/365 shift schedule.

Please note that this role may require an individual security clearance.


From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are.

Arelion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by relevant local laws. Visa mindre

The main responsibility as Dispatch & Access Coordinator is to arrange & coordinate dispatch of Field Engineer to site based on ticket information. Also act as point of contact between requester and Field Level Maintenance partnerArrange & coordinate dispatch of Field Engineer to site based on ticket information.



- Managing site access for field engineers.

- Create and validate the inbound site related requests from customers.

- Support in logistics and shipping of materials needed for site activity

- Act as point of contact between requester and Field Level Maintenance partner for site access or shipping issues

Requirement :



- Technical degree and experience from the telecommunications business.
- Excellent communication skills, verbal, and writing
- Experience in Service Desk.
- Experience in working with field engineers.
- Customer-oriented mindset
- You excel at building and maintaining strong relationships with both internal stakeholders and external suppliers.
Experience: A minimum of five years’ experience within the telecommunications’ industry.



Education:   Post-secondary education/university degree is essential.

(ITIL certified, or a similar management framework, would be advantageous)



Skills:  Office365 package , Telecom skills (IP, WDM, fiber, site) , IT development projects, ITIL



Language:  Fluent English (written and spoken) , + native language could be beneficial

From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are.

Arelion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by relevant local laws. Visa mindre

Arelion (formerly Telia Carrier) is one of the world’s leading providers of network infrastructure and services – empowering individuals, businesses, and societies to execute their most critical activities.

Customer Support(Support) is Arelions single point of contact regarding service faults, delivery, billing and sales inquiries from customers such as operators, service and content providers as well as other large-scale users world-wide. We own and drive customer issues to resolution while keeping an open channel of communication with customers during on-going cases. Support is a technical customer support unit with strong business acumen and customer focus.

We deliver a world-class customer experience to build business trust and reliability with our customers.

We are currently looking for a skilled Back Office unit Manager to join our team.


KEY RESPONSIBILITIES

- Provide leadership and direction to team through coaching, mentoring and act as a role model by living Arelions organization culture.
- Professional development of people and team, ensuring critical competence is in place and that resources are efficiently employed.
- Accountable for overall performance management and other employee life-cycle activities and processes including health and safety.
- Recruit, develop, lead, and mentor Customer Support Engineers.
- Organize and motivate team for day-to-day work.
- Analyze inflow of work and produce reports for the team and senior management.
- Ensure proper planning is in place to secure staffing levels throughout the year.
- Manage escalated incidents and other situations.
- Conduct individual feedback sessions with direct reports.
- Promote collaboration and cooperation between the two sub-teams of Support
- Uphold and coach team in Arelion Support Communication principles.
- Ensure the appropriate level of technical competence within the team with regular training sessions.


- Excellent communication skills
- Excellent planning ability to schedule and plan 24/7 teams.
- Warm and trusting leader.
- 3-5 years of relevant experience
- University Degree, preferably MSc or MBA


From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are.

Arelion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by relevant local laws. Visa mindre

Overall Purpose

We are looking for a Due Diligence & Screening Officer to ensure that our operations and business transactions follow all relevant legal and internal rules. What is Due Diligence? Due diligence is an investigation, audit, or review performed to confirm facts or details of a matter under consideration. In the financial world, due diligence requires an examination of financial records before entering into a proposed transaction with another party.

To succeed in this role, you should be a reliable professional who is not afraid to speak their mind and stand by their decisions. You will need to identity and assess the situation and standing of our current and future customers (due diligence) and evaluate potential risks (corruption, fraud, money laundering, bribery) to which they could impact and expose Arelion to. Your goal will be to ensure we operate in a legal and ethical manner while meeting and our business objectives.

In addition, to the Due Diligence area, we are also keen to build on our knowledge and expertise in the areas of trade compliance and sanctions control to ensure that we have robust baseline from which to operate.

Advantageous Attributes

- You will have a proven track record of successfully delivering business change and experience of managing requirements from definition to delivery
- You’ll have excellent people management experience, networking and communication skills, strong stakeholder management, problem solving skills and experience of managing multiple projects in a highly dynamic and fast paced environment.
- Highly self-motivated and driven with a proactive and ‘can-do’ attitude
- Displays an eagerness for service excellence and continuous improvement
- Personable, diplomatic and approachable, with an enthusiastic and motivational nature and an overall passion for service excellence
- You will need to be analytical and inquisitive, with excellent attention to detail

Key Responsibilities

Design and implement a third-party due diligence process and Know Your Customer (‘KYC’) policy in Arelion based on the Third-Party Code of Conduct, Anti-Bribery and Corruption Policy and other applicable internal regulations in the area of third-party management. Note: Third party is a party with whom Arelion has or intends to have a contractual business relationship, e.g., supplier, customer, agent, banks, etc.

- Play a supporting role when it comes to assessing Trade Sanctions and Export Control Policy
-
Design the following templates to be used in the due diligence process:

- Upfront Information Questionnaire document (a document to be filled in by the third-party supplier or customer entity in question – collects basic information on the affiliate to be assessed, i.e. company registration address and number)
- A post-Due Diligence Self-Assessment Questionnaire (a document to be filled in by a third party It can contain different questions for different types of third parties), should a deeper Due Diligence analysis be required
- Ethical Compass – the guideline on how to assess the due diligence findings and eventually build a risk profile of the third party
- Due diligence report
- Ensure that a list of high – risk countries is compiled and updated on an annual basis.
- Ensure that rescreening of third parties is designed and implemented.
- Ensure that the due diligence process is up to date according to the internal regulations and other good practices in the area of third-party due diligence.
- Ensure that there is an up-to-date process description of the due diligence process which describes at least steps, outcomes, responsible for each step, timeframes.
- Train business functions on the due diligence process
- Advise business functions (Sales, Procurement, others) on how to embed due diligence checks in their respective business processes


-
Act as an administrator of the compliance platform, e.g., management of user rights, upgrades of the system, workflow strategy.

- Become a master user and a ‘go to’ person when it comes to using Arelion’s Due Diligence tool
- Report analytics related to the due diligence area to the management or upon other requests


- Experience from searching information from different sources
- Be able to structure and analyse large amount of information
- Excellent communication skills – verbal and written
- IT literate
- Able to work efficiently under time pressure
- Team-player


From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are.

Arelion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by relevant local laws. Visa mindre

Overall Purpose

We are looking for a Due Diligence & Screening Officer to ensure that our operations and business transactions follow all relevant legal and internal rules. What is Due Diligence? Due diligence is an investigation, audit, or review performed to confirm facts or details of a matter under consideration. In the financial world, due diligence requires an examination of financial records before entering into a proposed transaction with another party.

To succeed in this role, you should be a reliable professional who is not afraid to speak their mind and stand by their decisions. You will need to identity and assess the situation and standing of our current and future customers (due diligence) and evaluate potential risks (corruption, fraud, money laundering, bribery) to which they could impact and expose Arelion to. Your goal will be to ensure we operate in a legal and ethical manner while meeting and our business objectives.

In addition, to the Due Diligence area, we are also keen to build on our knowledge and expertise in the areas of trade compliance and sanctions control to ensure that we have robust baseline from which to operate.

Advantageous Attributes

- You will have a proven track record of successfully delivering business change and experience of managing requirements from definition to delivery
- You’ll have excellent people management experience, networking and communication skills, strong stakeholder management, problem solving skills and experience of managing multiple projects in a highly dynamic and fast paced environment.
- Highly self-motivated and driven with a proactive and ‘can-do’ attitude
- Displays an eagerness for service excellence and continuous improvement
- Personable, diplomatic and approachable, with an enthusiastic and motivational nature and an overall passion for service excellence
- You will need to be analytical and inquisitive, with excellent attention to detail

Key Responsibilities

Design and implement a third-party due diligence process and Know Your Customer (‘KYC’) policy in Arelion based on the Third-Party Code of Conduct, Anti-Bribery and Corruption Policy and other applicable internal regulations in the area of third-party management. Note: Third party is a party with whom Arelion has or intends to have a contractual business relationship, e.g., supplier, customer, agent, banks, etc.

- Play a supporting role when it comes to assessing Trade Sanctions and Export Control Policy
-
Design the following templates to be used in the due diligence process:

- Upfront Information Questionnaire document (a document to be filled in by the third-party supplier or customer entity in question – collects basic information on the affiliate to be assessed, i.e. company registration address and number)
- A post-Due Diligence Self-Assessment Questionnaire (a document to be filled in by a third party It can contain different questions for different types of third parties), should a deeper Due Diligence analysis be required
- Ethical Compass – the guideline on how to assess the due diligence findings and eventually build a risk profile of the third party
- Due diligence report
- Ensure that a list of high – risk countries is compiled and updated on an annual basis.
- Ensure that rescreening of third parties is designed and implemented.
- Ensure that the due diligence process is up to date according to the internal regulations and other good practices in the area of third-party due diligence.
- Ensure that there is an up-to-date process description of the due diligence process which describes at least steps, outcomes, responsible for each step, timeframes.
- Train business functions on the due diligence process
- Advise business functions (Sales, Procurement, others) on how to embed due diligence checks in their respective business processes
- Act as an administrator of the compliance platform, e.g., management of user rights, upgrades of the system, workflow strategy.
- Become a master user and a ‘go to’ person when it comes to using Arelion’s Due Diligence tool


-
Report analytics related to the due diligence area to the management or upon other requests



- Experience from searching information from different sources
- Be able to structure and analyse large amount of information
- Excellent communication skills – verbal and written
- IT literate
- Able to work efficiently under time pressure
- Team-player


From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are.

Arelion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by relevant local laws. Visa mindre

Multiple positions available

Arelion (formerly Telia Carrier) is one of the world’s leading providers of network infrastructure and services – empowering individuals, businesses, and societies to execute their most critical activities.

Customer Support Center(Support) is Arelions single point of contact regarding service faults, delivery, billing and sales inquiries from customers such as operators, service and content providers as well as other large-scale users world-wide. We own and drive customer issues to resolution while keeping an open channel of communication with customers during on-going cases. Support is a technical customer support unit with strong business acumen and customer focus. You will be responsible to drive progress in cases and a variety of ongoing task forces.

We deliver a world-class customer experience to build business trust and reliability with our customers. Employees are scheduled on a rolling basis for shift work covering 24/7/365. Single shifts and on-call duty can occur.

Improving our way of working is key which is why you are expected to raise various issues. We work with continuous improvements, so you need to find change appealing.

Key responsibilities

- Be the first point of contact for all post delivery inquiries for our customers
- Communicate regularly and effectively with customers to provide updates on ongoing incidents and log all actions taken in the appropriate system
- Perform in-depth analysis and troubleshooting on the incidents reported by customers or those identified through monitoring systems
- Initiate Escalation process, drive progress and overall ownership throughout the process
- Form case specific task forces and drive progress in the incident process
- Be responsible for keeping momentum on ongoing incident investigations through regular follow up and communication with all involved parties
- Keep track of SLA thresholds and commitments and chase information and progress status with other internal units and external providers
- Contribute to the process and routine development and improvements and share knowledge
- Exemplify the company values & code of ethics in the daily workflow

You are

- Structured, methodical, and well-organized
- A team player who likes technical troubleshooting just as much as interacting with customers
- Analytical skills and ability to prioritize work according to the needs of the business
- High attention to details and ability to handle several issues simultaneously
- An excellent communicator and effective collaborator
- Possessing good understanding of a multi-cultural environment and interest to work in such
- Strong desire to learn from various technological courses, business processes, support systems etc

Qualifications and skills needed

- A degree with major in Network Engineering or Communication Systems or a high technical knowledge, experience, understanding and interest of the same
- Excellent/ fluent English (written and spoken) on a highly technical & professional level and other languages are a plus
- Solid knowledge of IP technologies, as well as other telecommunication technology layers such as transmission, voice, roaming, Ethernet
- Highly meriting: Cisco/Juniper certification and/or understanding of signaling

The following skills are meriting:

- ITIL knowledge
- Basic programming skills in Python, etc
- Project management experience
- Lean, Six Sigma, BPM and/or other similar discipline

Working hours:

A continuous 24/7/365 shift list, single shifts and on-call duty might occur.

The role’s responsibilities may require an individual security clearance to be performed.


From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are.

Arelion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by relevant local laws. Visa mindre

If you already have a few years of experience in Data Engineering but would like to keep learning and further develop your skills, then we have the perfect job for you! We are a global telecom operator and that means we generate loads of events, metrics and logs every minute! Processing these in near-real time is a challenge but a fun challenge.

You will be part of a Data Engineering team with likeminded experts, responsible for designing, developing, and maintaining new automated, reliable, and intuitive solutions using the latest technologies in data flow and data analysis. You will, in this role, not just enjoy work but also keep learning more!

The main responsibilities are:

- Create and modify reliable data flows for analytical and reporting purposes
- Participate in Data Engineering projects e.g., data cleaning, data modelling, data engineering and data governance.
- Demo prototypes to business stakeholders
- Coach other team members in areas you are expert in
- Select, validate, and productionize machine learning models

The main tasks are:

- Set up necessary technology stacks and set up new data flows for analysis
- Identify and solve problems of a complex nature
- Apply statistics and modelling to improve efficiency of systems and relevance algorithms across our network suite
- Administrate and maintain existing data pipelines and data collection system
- Learn new things every day

We believe that you have:

- A degree in data engineering or other relevant background
- High level of drive with an independent approach and high genuine affinity with problem solving
- A few years of experience in system development
- Solid skills in development of complex solutions using Python, , Airflow, Linux, Postgre, Git

The following experience would be desirable:

- Some AWS environment (S3, Glue, Athena, Lambda, EC2)
- Elasticsearch, RabbitMQ, Kafka, PySpark, Snowflake, Docker, Zabbix, Grafana, Prometheus
- Operations of network (preferably telco)
- Using other open-source software

Your personal characteristics:

- Ability to work independently when needed but care about the team
- Passion to explore and learn more
- Build relationships and convey complex information to a technical and non-technical audience
- We also expect you to be fluent in English, both written and spoken


From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are. Visa mindre

We are Arelion. You may not have heard of us; though, we are pretty sure you are using our network every day. As a Tier 1 Network provider, operating the most connected Internet backbone on the planet, we are quite passionate about what we do. If you peek under the lid, you’ll find all sorts of passionate geeks within; people who get out of bed each morning because they care for fiber cables, telco housing, routers, wavelength multiplex systems, and, even, software services. The one thing we have in common is our passion for the Internet and our honored customers.

The Salesforce Engineering team supports the entire organization, shaping, and building Salesforce to, at the end of the day, delight our customers. We are looking for someone to be part of the team responsible for the development and maintenance of Salesforce applications. Your primary focus will be custom Salesforce development and integration with third-party services. You will be working with other engineers and developers on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

You need at least a couple of years of relevant experience in the field to be able to make your way into the team. More and broader experience is of course welcome, but not a hard requirement. We’ll offer the right candidate to chance to work with us in a multi-skilled, cross-border team supporting a multi-national organization with demanding customers. We’ll offer an open environment where you’ll be able to contribute, learn, and grow.

Primary Duties and Responsibilities:

- Translate business and functional requirements into documented technical specifications.
- Utilize development skills to build (code) and unit test new systems functionality per technical specifications, with deliverables to include code builds and documented unit test results.
- Assist with application support documentation (release notes, build instructions) as required by the support teams for acceptance of changes into production.
- Assist with troubleshooting, and resolving issues discovered during SIT/UAT and Performance testing.
- Utilize departmental Agile and Software Development Lifecycle Methodologies as a guide for development activities.
- Facilitate/lead reviews (walkthroughs) of technical specifications and program code with other members of the technical team, communicating design, requirements, feature set, functionality, and limitations of systems/applications to team and development lead.
- Provide on call and after hours support as required for production releases and to respond and provide Tier 1 support on production outages.
- Contribute to and work to meet project schedules by providing accurate estimates of effort required for development deliverables, by providing updates on project progress to development and project management, and by escalating issues that might affect project success to management.
- Maintain technical skills and expertise through continuing education and training.
- Collaborate/Partner with other teams, both internal and external, including 3rd party vendors, Enterprise Testing, Release Planning and Management, Business Systems Analysis, Project Management, and Application Support on successful delivery of systems enhancements.


- Previous end-to-end software delivery lifecycle experience.
- Hands on experience in Salesforce & Salesforce Lightening Framework, Process Libraries
- Hands-on experience building Lightning Components.
- Hands-on experience in designing and building high-performance, reusable, and reliable Apex code.
- Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards etc.
- Experience with Salesforce Sales/Service Cloud, CPQ
- Experience with FinancialForce integration is a plus
- Hands-on experience using DevOps continuous integration and good understanding of working in Scrum teams following Agile methodology
- Well versed in following code quality and security standards while developing solutions
- Ability to work with Global teams and deliver work effectively
- Excellent communication and interpersonal skills
- Telco industry experience is a plus.
- Good communication skills and ability to read, write, speak, and understand English


From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are. Visa mindre