Lediga jobb Apple AB i Solna

Se alla lediga jobb från Apple AB i Solna. Genom att välja ett specifikt yrke kan du även välja att se alla lediga jobb i Solna som finns inom det yrket.

Lead

Ansök    Jan 30    Apple AB    Butiksansvarig
The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store. All Leads are an integral part of supporting the Store Leadership Team, playing a strategic r... Visa mer
The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store.
All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and employees and who embody a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions.
Key Qualifications
• Experience motivating others to achieve positive results
• Track record of influencing and gaining the support of others
• Relates well to diverse groups of people and offers support as appropriate
• Experience de-escalating conflict among peers and colleagues
• Can make quality and timely decisions to adjust for changing business needs
• Able to effectively solve problems and make key decisions using analytics, experience and judgment
• Has excellent attention to detail and a willingness to take initiative
• Able to work autonomously and without close supervision
• Demonstrated organizational skills and experience
Description
Lead and encourage customer engagement, drive sales and awareness of Apple's value proposition for business, and build loyalty
Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes
Develop strategies with the Shopping Experience Manager to increase access to our customers, reduce customer wait times, and meet customer demand
Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience
Be a resource to identify training opportunities for team members and partner with Shopping Experience Manager to suggest plans for skill improvement.
Be an early adopter and change agent for new products and services, our ecosystem, and company initiatives in-store and online
Be a role model and mentor others in the Shopping Experience by driving sales, maintaining up-to-date product & service knowledge, purchasing options- including financing and carrier offers through the Apple Steps of Service
Energize, inform, and align store employees around store performance goals and communications.
Address time-sensitive employee feedback, questions and concerns and escalate to a store leadership as appropriate.
Recommend daily staffing and scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns.
Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership.
Fulfill the responsibilities of the Support role in alignment with Apple's policies and procedures.
Perform other duties as assigned. Visa mindre
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Store Leader

Ansök    Jan 26    Apple AB    Avdelningschef, butik
As more and more people discover Apple, they visit our stores seeking ways to incorporate our products into their lives. It's your job, as a Store Leader, to build and manage the various teams that engage customers in this dynamic environment. In this role, you lead the people that help customers achieve ownership, learn new skills, get technical support and find business solutions. Adaptable and flexible by nature, you're composed and collected as you bal... Visa mer
As more and more people discover Apple, they visit our stores seeking ways to incorporate our products into their lives. It's your job, as a Store Leader, to build and manage the various teams that engage customers in this dynamic environment. In this role, you lead the people that help customers achieve ownership, learn new skills, get technical support and find business solutions. Adaptable and flexible by nature, you're composed and collected as you balance the diverse needs of your teams in the midst of constant change.
Key Qualifications
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
• Ability to manage separate business groups within a complex environment.
• Strong communication skills to clearly impart the Apple vision to the teams you oversee.
Description
As a Store Leader, you inspire teams to deliver measurable results for the store's various business sectors. You lead a sales force that discovers customers' needs and delivers solutions to build Apple loyalty. Your technical support team help maintain customers' trust in Apple and its products. Your business team bring the Apple experience to business customers. And the training staff you coach teach customers how to get the most out of their Apple products. You build these lines of business by selecting and developing a knowledgeable talent pool. In addition to team building, you create excitement around products, launches, programmes and initiatives. You're responsible for upholding our high standards regarding communication and confidentiality. And by driving your staff to create customer experiences that enhance Apple loyalty, you deliver measurable results and help enrich customers' lives.
Additional Requirements
• You have demonstrated leadership ability with at least five years of experience in a customer-facing
• Cross-industry experience is welcome - a retail background is not necessary.
• You have a passion for learning about Apple technology and products.
• Multilingual ability is a plus.
• You'll need to be flexible with your schedule. Your work hours will be based on business needs Visa mindre
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Manager

Ansök    Jan 26    Apple AB    Avdelningschef, butik
Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop and get support. Most importantly, you share the Apple vision with employees and customers. Ke... Visa mer
Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop and get support. Most importantly, you share the Apple vision with employees and customers.
Key Qualifications
• Proven ability to drive amazing customer experiences - and results - through team development.
• Experience with diplomatically managing multiple commitments to customers, staff and operations.
• Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
Description
As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.
Additional Requirements
• You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
• Cross-industry experience is welcome.
• You have a passion for learning about Apple technology and products.
• Multilingual ability is a plus.
• You'll need to be flexible with your schedule. Your work hours will be based on business needs. Visa mindre
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Senior Manager

Ansök    Jan 26    Apple AB    Avdelningschef, butik
The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It's your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer ser... Visa mer
The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It's your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service.
Key Qualifications
• Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store
• Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results
• Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment
Description
As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.
Additional Requirements
• You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
• Cross-industry experience is welcome - a retail background is not necessary.
• You have a passion for learning about Apple technology and products.
• You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.
• You'll need to be flexible with your schedule. Your work hours will be based on business needs. Visa mindre
Ansök

Operations Lead

Ansök    Jan 26    Apple AB    Avdelningschef, butik
The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store. All Leads are an integral part of supporting the Store Leadership Team, playing a strategic... Visa mer
The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store.
All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and employees and who embody a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions.
Key Qualifications
• Experience motivating others to achieve positive results
• Track record of influencing and gaining the support of others
• Relates well to diverse groups of people and offers support as appropriate
• Experience de-escalating conflict among peers and colleagues
• Can make quality and timely decisions to adjust for changing business needs
• Able to effectively solve problems and make key decisions using analytics, experience and judgment
• Has excellent attention to detail and a willingness to take initiative
• Able to work autonomously and without close supervision
• Demonstrated organizational skills and experience
Description
?Lead and encourage customer engagement, drive sales and awareness of Apple's value proposition for business, and build loyalty
Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes
Develop strategies with the Shopping Experience Manager to increase access to our customers, reduce customer wait times, and meet customer demand
Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience
Be a resource to identify training opportunities for team members and partner with Shopping Experience Manager to suggest plans for skill improvement.
Be an early adopter and change agent for new products and services, our ecosystem, and company initiatives in-store and online
Be a role model and mentor others in the Shopping Experience by driving sales, maintaining up-to-date product & service knowledge, purchasing options- including financing and carrier offers through the Apple Steps of Service
Energize, inform, and align store employees around store performance goals and communications.
Address time-sensitive employee feedback, questions and concerns and escalate to a store leadership as appropriate.
Recommend daily staffing and scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns.
Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership.
Fulfill the responsibilities of the Support role in alignment with Apple's policies and procedures.
Perform other duties as assigned. Visa mindre
Ansök

Lead Genius

Ansök    Jan 26    Apple AB    Avdelningschef, butik
The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store. All Leads are an integral part of supporting the Store Leadership Team, playing a strategic r... Visa mer
The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store.
All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and employees and who embody a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions.
Key Qualifications
• Experience motivating others to achieve positive results
• Track record of influencing and gaining the support of others
• Relates well to diverse groups of people and offers support as appropriate
• Experience de-escalating conflict among peers and colleagues
• Can make quality and timely decisions to adjust for changing business needs
• Able to effectively solve problems and make key decisions using analytics, experience and judgment
• Has excellent attention to detail and a willingness to take initiative
• Able to work autonomously and without close supervision
• Demonstrated organizational skills and experience
Description
Lead and encourage customer engagement, drive sales and awareness of Apple's value proposition for business, and build loyalty
Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes
Develop strategies with the Shopping Experience Manager to increase access to our customers, reduce customer wait times, and meet customer demand
Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience
Be a resource to identify training opportunities for team members and partner with Shopping Experience Manager to suggest plans for skill improvement.
Be an early adopter and change agent for new products and services, our ecosystem, and company initiatives in-store and online
Be a role model and mentor others in the Shopping Experience by driving sales, maintaining up-to-date product & service knowledge, purchasing options- including financing and carrier offers through the Apple Steps of Service
Energize, inform, and align store employees around store performance goals and communications.
Address time-sensitive employee feedback, questions and concerns and escalate to a store leadership as appropriate.
Recommend daily staffing and scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns.
Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership.
Fulfill the responsibilities of the Support role in alignment with Apple's policies and procedures.
Perform other duties as assigned. Visa mindre
Ansök
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